Went in to the store. I was the only one to be served. 3 workers. Took over 15min to make my one drink and bagel. 8 cars came and went through the drive thru. They all got prioritized above me. What a trash business model.
Atmosphere: 1
Food: 3
Service: 1
Heather Brown
Tried to just go into there lobby to order as I live in the building behind this BIGGBY. I went at 8 am and pulled on the door three times. They watched me repeatedly check the door and went back to what they were doing. With only one person in the drive through lane im confused why neither of the staff members could help me. Usually really kind staffed but I’ve never been straight up ignored during prime coffee hours. Thanks yall.
Marie Bolen
I really really prefer Biggby over Starbucks, but the hoops I need to jump through to pick up my online order defeats the purpose of ordering ahead. Waiting in line for 8 minutes to tell someone I'm there to pick up a paid for order that is placed just out of reach so I have to grab it makes this process silly. Staff is always kind and polite, but when they get high maintenance customers taking forever to place an order it really puts those of us who plan ahead in a bind. Can this process be revisited? Low score on food because the oven was broken.
Atmosphere: 4
Food: 1
Service: 3
Dionne Klingensmith
I always get good service here… But today was amazing! Can't say enough good things about Sammy!! Great service, so friendly and kind! My coffee drink was great too!?
Atmosphere: 5
Food: 5
Service: 5
Meghon Larson
Just took 10 minutes for a simple coffee order, clarified over and over again what I wanted and it still came out wrong. Have never seen a coffee shop struggle so hard on an order that didn't follow the menu. I would have gone back for a refund but it took so long to order they made me late for an appointment with undrinkable coffee.
Food: 2
Service: 2
Tim Schrier
Can't beat Biggbys!!!!
Atmosphere: 5
Service: 5
Thomas C
They stop serving coffee 20mins before they close? Terrible Service, we will never return or recommend this location
Atmosphere: 1
Food: 1
Service: 1
Kelly Huhn
Delicious chocolate chip cookie and hot chocolate. Was there from 7 to 7:30 pm on Friday night. Lovely.
Atmosphere: 5
Food: 5
Service: 5
Donna Anderson
Food service was fast and friendly but don’t go here for free WiFi. There’s no password posted, and the staff insisted no password was needed. A password was needed. The staff said “other people come in and don’t need a password.” These are probably people who have been in before and were lucky enough to be there when a staff member was working who knew the password. Usually once you go somewhere once and get the password, you don’t need it in the future. This is why the password should be posted.
MitzieKat99
Jasmine is so lovely and personable! Food came out really fast ?
Great service, great coffee drinks. I appreciate I can use my metal thermos.
Atmosphere: 4
Food: 4
Service: 5
Sarah McLaughlin
I’m not one to go out of my way to leave a review, but my visit this morning was quite unpleasant. I went to this location because it’s close to my work and the service at the one by my house is so slow. At every other location I go to whipped cream is included with ice coffee. After seeing there was none, I asked if they would add it. The girl acted annoyed and said it’d be an extra charge. I also got a bragel and asked for just the cream cheese and egg. They repeated “no regular cheese, right?”…well, I still had sliced cheese on my sandwich. I will not be going back to this location.
Service: 1
Grant Carson
Good coffee and better people. Thanks Sammy ,Dani, Kenzie, and
Atmosphere: 4
Food: 4
Service: 4
Ron Reed
The place was a typical Bigby, which has solid coffee. This location was not quite as clean as most others, but it was still a fine experience.
Atmosphere: 3
Food: 3
Service: 4
Bobby Jaseph
One of my favorite shops in town. Been going there for 10 years from when they opened. Great people.
Went in to the store. I was the only one to be served. 3 workers. Took over 15min to make my one drink and bagel. 8 cars came and went through the drive thru. They all got prioritized above me. What a trash business model.
Atmosphere: 1
Food: 3
Service: 1
Tried to just go into there lobby to order as I live in the building behind this BIGGBY. I went at 8 am and pulled on the door three times. They watched me repeatedly check the door and went back to what they were doing. With only one person in the drive through lane im confused why neither of the staff members could help me. Usually really kind staffed but I’ve never been straight up ignored during prime coffee hours. Thanks yall.
I really really prefer Biggby over Starbucks, but the hoops I need to jump through to pick up my online order defeats the purpose of ordering ahead. Waiting in line for 8 minutes to tell someone I'm there to pick up a paid for order that is placed just out of reach so I have to grab it makes this process silly. Staff is always kind and polite, but when they get high maintenance customers taking forever to place an order it really puts those of us who plan ahead in a bind. Can this process be revisited? Low score on food because the oven was broken.
Atmosphere: 4
Food: 1
Service: 3
I always get good service here… But today was amazing! Can't say enough good things about Sammy!! Great service, so friendly and kind! My coffee drink was great too!?
Atmosphere: 5
Food: 5
Service: 5
Just took 10 minutes for a simple coffee order, clarified over and over again what I wanted and it still came out wrong. Have never seen a coffee shop struggle so hard on an order that didn't follow the menu. I would have gone back for a refund but it took so long to order they made me late for an appointment with undrinkable coffee.
Food: 2
Service: 2
Can't beat Biggbys!!!!
Atmosphere: 5
Service: 5
They stop serving coffee 20mins before they close? Terrible Service, we will never return or recommend this location
Atmosphere: 1
Food: 1
Service: 1
Delicious chocolate chip cookie and hot chocolate. Was there from 7 to 7:30 pm on Friday night. Lovely.
Atmosphere: 5
Food: 5
Service: 5
Food service was fast and friendly but don’t go here for free WiFi. There’s no password posted, and the staff insisted no password was needed. A password was needed. The staff said “other people come in and don’t need a password.” These are probably people who have been in before and were lucky enough to be there when a staff member was working who knew the password. Usually once you go somewhere once and get the password, you don’t need it in the future. This is why the password should be posted.
Jasmine is so lovely and personable! Food came out really fast ?
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great service, great coffee drinks. I appreciate I can use my metal thermos.
Atmosphere: 4
Food: 4
Service: 5
I’m not one to go out of my way to leave a review, but my visit this morning was quite unpleasant. I went to this location because it’s close to my work and the service at the one by my house is so slow. At every other location I go to whipped cream is included with ice coffee. After seeing there was none, I asked if they would add it. The girl acted annoyed and said it’d be an extra charge. I also got a bragel and asked for just the cream cheese and egg. They repeated “no regular cheese, right?”…well, I still had sliced cheese on my sandwich. I will not be going back to this location.
Service: 1
Good coffee and better people. Thanks Sammy ,Dani, Kenzie, and
Atmosphere: 4
Food: 4
Service: 4
The place was a typical Bigby, which has solid coffee. This location was not quite as clean as most others, but it was still a fine experience.
Atmosphere: 3
Food: 3
Service: 4
One of my favorite shops in town. Been going there for 10 years from when they opened. Great people.
Atmosphere: 5
Food: 5
Service: 5