Burger King

5260 Eastern Ave SE, Kentwood
(616) 531-0097

Recent Reviews

Sort by
Brian

Food was cold got the sponge bob kids meal did not come with a toy instead they gave a cookie my kid was really disappointed

Atmosphere: 3

Food: 2

Service: 3

Julie DeMasellis

Workers were arguing with eachother instead of helping customers. They forgot the toy and fries for the kids meal and didn't want to give them out when asked for them.

Atmosphere: 3

Food: 3

Service: 1

Dave Smith

Person who took my order was very friendly and efficient

Atmosphere: 5

Food: 5

Service: 5

Mitchell Robinson

After being asked to pull forward and waiting literally 19 minutes, I was yelled at for blocking the lane. I then had to go back through to get my order, which took another 12 minutes. i received nothing in apology and was given 30+ minute old cold food. I drove out of my way to try to support a local owner because the location near me is closed but the sign pleads with patrons to visit this location. Won't be back, what a joke.

Atmosphere: 1

Food: 1

Service: 1

Amy A

Great food and perfect service!

Atmosphere: 5

Food: 5

Service: 5

Michael Williams

Staff argues among themselves
Food cold
Service poor
Won't go back

Atmosphere: 1

Food: 1

Service: 1

Betsy Dykstra

apparently shrinkation is now at BK.. ordered a large onion ring got the large container but waz less than half full so apparently u get a small size quantity but in the large sized container no wonder all the BK's r closing I'm sure you'll b closed soon too but even if u stay open i will no longer b a BK patron

Food: 2

Service: 2

Bryan Mulder

Since the unfortunate closing of the 68th Street near 131 Burger King closed, I was rerouted to this Burger King on Eastern. I have not been to this restaurant in a long time. I ordered online and as I went up to the window to pick up my food order, I had like a little fanfare with my name being sung in a melodic way as the gal was presenting my food. That gave me a chuckle and a little sense of some fun!! Besides that, the food was great!! Everything I ordered was there and I totally, recommend this restaurant!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Original Chicken Sandwich, Whopper Jr

Jeffrey

It's burger king, Not much to say. Asked for fresh chicken and it was given to me fresh with fresh fries so that was good.

Atmosphere: 4

Food: 5

Service: 3

Jen Gillis

I live on 52nd and Kalamazoo, not far from your store at all. By time I got home to eat the food was ice cold. I called and the manager stated she knows for a fact the food was fresh and hot. Way to go calling your customer a liar. I threw your nasty food away and will never visit your store again. $20 some dollars for nasty cold food and poor customer service! I will be contacting corporate to discuss the way you spoke to me lady!

Atmosphere: 1

Food: 1

Service: 1

Roberto Reyes

I went in there just to get a simple Whopper meal made fresh what did I get a cold burger and fries I specifically asked him to make it fresh this is the third time this has happened just at this location unfortunately it's only because the other Burger Kings are closed, no wonder they're closing their doors

Atmosphere: 1

Food: 1

Service: 1

Silver Nelley

Purchased a whopper jr and it was ready pretty fast and hot. Only complaint is that is was kind of sloppy with mayonnaise on the sides and top of bun. I was pretty surprised on the quickness. I went through drive thru.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger

reggie cumming

Tried the Adam's whopper combo meal

Wheelchair accessibility: Plenty of space inside

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger, Whopper Meal, Whopper Jr, Hershey's Sundae Pie, Onion Rings, Hamburger

Eric

Unfortunately, wasn't able to pick up anything, arrived at 7, when they open at 6:30 on Sunday, no lights on, and a worker waiting inside. Waited a good few minutes before we eventually left.

Atmosphere: 1

Food: 1

Service: 1

Tom Snyder

We were asked to wait at the pay window Which seemed odd but they want to improve there drive thru time, only to receive cold fries and burgers. In addition the fries were so salty we couldn't eat them. Service was extremely rude. Do not recomend.

Atmosphere: 1

Food: 2

Service: 1

Loading...