Burger King
2880 28th St SE, Kentwood
(616) 575-5621
Recent Reviews
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Not bad for fast food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Impossible Whopper, Hamburger, Whopper Patty
Very clean kitchen & bathrooms! Clean sitting area. Good service and good employees!
Atmosphere: 5
Food: 5
Service: 5
Sat there for 7 min at 2:15 pm in drive thru no one even greeted me so went somewhere else. No one was in line. So idk what was going on
Service: 1
The first time that I’ve been to a restaurant that served me a cold burger with a cold hard stale bun. The fries were cold as well. My Coke icy tasted like it had been significantly watered down. There was no other customers in line or present at all. I suspect that my food had been sitting either in a refrigerator or simply on a table for who knows how long. Definitely not cooked fresh.
Atmosphere: 1
Food: 1
Service: 1
I waited in the drive through line for over 10 minutes. There were only 3 vehicles in front of me. I waited at the window to receive my order for roughly 5 minutes.
Service: 1
Horribly disrespectful workers there. One worker took my card and payment, and another person gave me my food and neither person said one word or even looked at me. It seems that they hire trashy disrespectful people and enable them to be so by not teaching them to be respectful to people.
Food: 4
Since the closure of several BK locations in the area this one has really improved. The food is fresher, they are getting the order right, and the staff is more engaged with the public.
I love the open kitchen so I can see my sandwiches being made in front of me.
I would still prefer to have a burger hot off the griller rather than steamed but we can work toward that.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Everything is fresh these days due to the increase business at the location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Love their pickles. Went into the store to ask for a few sides of pickles to make burgers at home. They turned out great thanks to the pickles they gave me! Thanks!
Atmosphere: 5
Service: 5
The person Who attended me should be fired very disrespectful I came in there to just grab some lunch the food was great but the girl at the front Would Just Have a attitude for No reason This Happened On Friday around 7
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Jr
Restaurantji Recommends
The food was good.
Kid-friendliness: Have kid meal and toy options for male and female children.
Wheelchair accessibility: The doors were wheelchair accessible
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
Placed a mobile order on 12/16 for 7pm. Was told to go to the 2nd window. Without even greeting me, she just opens the window and tries handing food to me that wasn’t even mine. She sighed annoyed. Then took ten minutes to find my order and make it. When she starts handing me my drink carrier, I try to put it down while she’s holding a bag out to me saying “are you going to grab it” while I’m still trying to put down my drinks. She was very rude and it was a horrible experience. Things were still forgotten like my sons Apple juice and straws and ranch/napkins. I had to drive through the drive thru again, same girl, no apology, just hands what I was missing and shuts the window. On top of that, our food was gross and cold. It was the worse experience I’ve had at a Burger King.
Atmosphere: 1
Food: 1
Service: 1
I ordered mozzarella sticks and they weren’t cooked at all. Like at all. I bit into it & it’s hard. Also the guy up front didn’t know how to do half card half cash so the drawer will be over at end of the night. He’s nice , but my food got messed up.
Atmosphere: 4
Food: 1
Service: 1
I ordered the number nine chicken sandwich. I woke up the next morning, feeling ill By 8 AM I was vomiting and had all of the signs of food poisoning I realize I ate during lunch, rush and figured I would’ve got fresh food vs Raw food. I knew the chicken sandwich tasted terrible. I just never eat a Burger King and now I know I’ll never eat at Burger King again That explains why they keep closing
Atmosphere: 2
Food: 1
Service: 5
Was in there today to order the 2 for $5 Whopper Jrs, they were extremely small and not much if any bigger than a McDonalds Hamberger, extremely disappointed and won't be back. Better deals can be held elsewhere where the greedy corporate owners don't try to dupe you with shrinkflation and a smaller size.
Atmosphere: 1
Food: 1
Service: 1
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