Zero flavor expensive ice loved jetta but this one is pass and I had hair on my pizza too as someone else did nasty
Atmosphere: 1
Food: 1
Service: 1
Vance McClenton
My favorite deep dish pizza, and my favorite location to get it from!
Atmosphere: 5
Food: 5
Service: 5
Mare Sorenson
Always top-notch in every way!
Atmosphere: 5
Food: 5
Service: 5
Matt Dawe
I ordered food and received it. And it was good.
Atmosphere: 5
Food: 5
Service: 5
D K
Always great pizza and service. Thank you
Atmosphere: 5
Food: 5
Service: 5
Estevan Ybarra
Good lunch spot.
Atmosphere: 5
Food: 5
Service: 5
Dakota McBride
For the lunch boxes the guy at lunch time re-heats old pizza to give out, never been to a jets that reheats the slices and it taste horrible
Tina Noe
I should have looked at reviews before ordering. Our pizza arrived like this, just a mess. It looks like it was thrown in the box straight out of the oven. Way too much cheese and too much sauce and none of it stays on the doughy pizza. I rarely order delivery, but needed an easy treat on a very hard day. Such a massive disappointment. I would call to complain, but the other reviews lead me to believe that that would be a waste of my time.
Food: 1
Linda M.
We have ordered from this Jets for the last 10 years and they have never gotten our order wrong. We often make small changes (add this topping, leave this one off) and add extra ranch or other sauces to our order. They get it right EVERY SINGLE TIME. Whoever is running this Jet’s store is doing a fabulous job and has A+ employees.
Atmosphere: 5
Food: 5
Service: 5
Maizey Szczepanek
Good luck if you get the wrong order (You probably will) Managers and employees across the board will do absolutely nothing to help! Trash management, wrong food (and cold), sad to see a Michigan originated company function so poorly. Should have just stuck with Little Caesars or Hungry Howies, or Buddies. Didn't think it would be this hard to get a meat lovers and a pepperoni pizza. Took 2 other people from the CORPORATE office to get on the phone, everyone still hungry.
“I had a very disappointing experience at Jet’s Pizza. The pizza we received had a hair in it, which was completely unacceptable, and the chicken was burnt and inedible.
To make matters worse, the staff were extremely rude and lacked basic customer service skills. I strongly urge the management to address these issues to ensure a better experience for future customers.”
Atmosphere: 1
Food: 1
Service: 1
Arian Pine
Received pleasant service from Jake. He was super helpful with my order. Tried to get his number but sadly, he's not single.
Ordered ahead on the website for a specific time. I sat in the waiting area for over 20 minutes because they didn’t know what happened to my order. I wasn’t comped anything and they were less than apologetic. I will never be giving this location my business again.
Jeremiah McNeil
Shout out to Ronan for giving me a 10 on my singing, he deserves a promotion. Love u bro.
Atmosphere: 5
Service: 5
Andrew Longo
Lifetime Jet’s fan. I just moved to Kentwood, this was the first deep dish pizza I ordered since being here. It was one of the best pizza’s I’ve ever had. Keep up the good work!
Zero flavor expensive ice loved jetta but this one is pass and I had hair on my pizza too as someone else did nasty
Atmosphere: 1
Food: 1
Service: 1
My favorite deep dish pizza, and my favorite location to get it from!
Atmosphere: 5
Food: 5
Service: 5
Always top-notch in every way!
Atmosphere: 5
Food: 5
Service: 5
I ordered food and received it. And it was good.
Atmosphere: 5
Food: 5
Service: 5
Always great pizza and service. Thank you
Atmosphere: 5
Food: 5
Service: 5
Good lunch spot.
Atmosphere: 5
Food: 5
Service: 5
For the lunch boxes the guy at lunch time re-heats old pizza to give out, never been to a jets that reheats the slices and it taste horrible
I should have looked at reviews before ordering. Our pizza arrived like this, just a mess. It looks like it was thrown in the box straight out of the oven. Way too much cheese and too much sauce and none of it stays on the doughy pizza. I rarely order delivery, but needed an easy treat on a very hard day. Such a massive disappointment. I would call to complain, but the other reviews lead me to believe that that would be a waste of my time.
Food: 1
We have ordered from this Jets for the last 10 years and they have never gotten our order wrong. We often make small changes (add this topping, leave this one off) and add extra ranch or other sauces to our order. They get it right EVERY SINGLE TIME. Whoever is running this Jet’s store is doing a fabulous job and has A+ employees.
Atmosphere: 5
Food: 5
Service: 5
Good luck if you get the wrong order (You probably will) Managers and employees across the board will do absolutely nothing to help! Trash management, wrong food (and cold), sad to see a Michigan originated company function so poorly. Should have just stuck with Little Caesars or Hungry Howies, or Buddies. Didn't think it would be this hard to get a meat lovers and a pepperoni pizza. Took 2 other people from the CORPORATE office to get on the phone, everyone still hungry.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
“I had a very disappointing experience at Jet’s Pizza. The pizza we received had a hair in it, which was completely unacceptable, and the chicken was burnt and inedible.
To make matters worse, the staff were extremely rude and lacked basic customer service skills. I strongly urge the management to address these issues to ensure a better experience for future customers.”
Atmosphere: 1
Food: 1
Service: 1
Received pleasant service from Jake. He was super helpful with my order. Tried to get his number but sadly, he's not single.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Ranch Chicken, Chicken Bacon Ranch
Ordered ahead on the website for a specific time. I sat in the waiting area for over 20 minutes because they didn’t know what happened to my order. I wasn’t comped anything and they were less than apologetic. I will never be giving this location my business again.
Shout out to Ronan for giving me a 10 on my singing, he deserves a promotion. Love u bro.
Atmosphere: 5
Service: 5
Lifetime Jet’s fan. I just moved to Kentwood, this was the first deep dish pizza I ordered since being here. It was one of the best pizza’s I’ve ever had. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Stix
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