The team was super happy greeted me with a smile. The food was like I cooked at home but what I thought was amazing was how fast they packed our meal. I just loved everything about it
Atmosphere: 5
Food: 5
Service: 5
Jessica Speck
The store was extremely clean and my chicken came out hot and crispy! I will definitely eat there again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Chicken Sandwich
Ileisha Rhodes
Absolutely love coming here always come to KFC. The food is reasonable and it’s good. You get a lot for your money and the staff is great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gravy, Fried Chicken Leg
David Maxey
Hope the owner sees this as I'm gonna write. I was semi undercover even though wearing top of the line material, I went into your kfc on eastern and 52nd. I asked if u had anything left over. They gave a biscuit and an old thigh and they were grateful. I then took a moment and went b ack in thanking them for their service and asked if I could fill my water bottle, they were so gracies. I gave them 100 bucks to split. Small white girl, heavy set guy and a smaller cook. I said split for your kindness. The joy they had. Owner..do the same..reward your workers. 100 bucks to u may seem nothing but others it makes them cry
Jeffrey Suarez
Drive thru service pretty good,God bless each and every one at tha,KFC.
Atmosphere: 4
Food: 4
Service: 4
Craig Saurman
Ordered two box tenders, a breast the food was absolutely horrible " very old" you can tell by just eating it, never got my biscuit? They where a bunch of kids working there and the manager was very unprofessional on the phone with me when I called to complain about my order. Go elsewhere if you want chicken this is not the place!
Food: 1
Service: 1
Paris Wade
worst service possible, hair in the chicken, employees ignoring us and rolling their eyes, needs new management.
Atmosphere: 1
Food: 1
Service: 1
Jeannie Foster
I ordered 10 pieces of chicken's nuggets, and it was so salty. I couldn't eat it. Drive through during lunchtime, and so didn't have time to take it back. It was Kentwood location. So I go get some lunch somewhere else.
Atmosphere: 2
Food: 1
Service: 2
Meech 387
I ordered a 6 piece family meal CRISPY, I get home and guess what, I have original chicken in my bucket, my kids like crispy because they love the texture of the bread on the chicken they do not like to eat original, so I call the restaurant to inform them of their mistake so they can fix it, I was even willing to drive the extra miles to pic up my correct order. I call and talked to an employee she then mention to me they are out of crispy chicken, my question is why wasn't this said at the speaker?, I also asked are they able to fix the order tomorrow? The employee told me yes but I will have to bring back the bucket of chicken that I have now to them tomorrow in order for them to replace it...so I said when I bring it tomorrow yall are just going to throw it away, not only that but yall have a policy that yall can't except food back, so instead of me throwing away this chicken I now have to save this chicken bring it back to yall the next day for you to replace a meal my kids will not eat, I mean yall just said yall have no more crispy so yall know im not lying so my question is what other proof do u need the chicken for? And not only that but what compensation an I getting for driving all the way back to you because yall failed to tell me what yall had and gave me the wrong order....this isn't the first time u went through something with this kfc, I think im just going to make the extra drive and go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Kristina Rhoades (Kristi)
Came In for 5 piece tenders, was told 6mins was the time. Ordered at 12:23. I finally went in & good my food at 12:44. Tenders were done & I was sitting in my car just waiting for nothing. I will say the younger gal working Is kind & was very sorry. There was 2 other people there that could've ran my order to me while she managed drive through. Seems like they need more help
I went through the drive thru today and received very friendly and courteous service.
The person who took my order was pleasant to talk to and was very friendly. I was told that there would be a wait on my order and that I could change it to something else if I needed to.
I chose to wait and was asked to park off to the side in the parking lot. Normal stuff these days. But when my food was brought out, I was greeted with even more cheer and happiness.
Finding people who act like they care about the job and their customers seems to be a challenge these days but this person was top notch. Whomever the manager is would do well to keep this person. Younger individiual with a star on the forehead.
Food: 5
Service: 5
Recommended dishes: French Fries, Tenders Big Box Meal 5pc, Nuggets Only 5pc, Famous Bowl, KFC Chicken Sandwich Combo, Tenders Combo 3pc, KFC Sauce
Mano Spook
Food tasted great, however the potatoes were actually cold. The lid on the coleslaw was loose and leaked on everything. The chicken was under cooked. I ordered two large potatoes and got one. I ordered a large gravy and got none. After reading all the negative reviews, I'll drive the extra 4 miles and go to a different kfc. It looks like this kfc plays a game of "lets see how bad we can mess up THIS order. The property does look bad due to overgrown plants, weeds and trees.
Food: 4
Service: 4
Adrian Knight
Todd was so nice and understanding of my crazy order, would come back here again over and over
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Fried Chicken Leg
Abcd Abcd
I order at 12:50 pm for pick up. I went to pick up and two of the kfc workers were having an argument and fighting with each other. I finally got my food at 1:30 pm. So disrespectful for the customer inside the facility
The team was super happy greeted me with a smile. The food was like I cooked at home but what I thought was amazing was how fast they packed our meal. I just loved everything about it
Atmosphere: 5
Food: 5
Service: 5
The store was extremely clean and my chicken came out hot and crispy! I will definitely eat there again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Chicken Sandwich
Absolutely love coming here always come to KFC. The food is reasonable and it’s good. You get a lot for your money and the staff is great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gravy, Fried Chicken Leg
Hope the owner sees this as I'm gonna write. I was semi undercover even though wearing top of the line material, I went into your kfc on eastern and 52nd. I asked if u had anything left over. They gave a biscuit and an old thigh and they were grateful. I then took a moment and went b
ack in thanking them for their service and asked if I could fill my water bottle, they were so gracies. I gave them 100 bucks to split. Small white girl, heavy set guy and a smaller cook. I said split for your kindness. The joy they had. Owner..do the same..reward your workers. 100 bucks to u may seem nothing but others it makes them cry
Drive thru service pretty good,God bless each and every one at tha,KFC.
Atmosphere: 4
Food: 4
Service: 4
Ordered two box tenders, a breast the food was absolutely horrible " very old" you can tell by just eating it, never got my biscuit? They where a bunch of kids working there and the manager was very unprofessional on the phone with me when I called to complain about my order. Go elsewhere if you want chicken this is not the place!
Food: 1
Service: 1
worst service possible, hair in the chicken, employees ignoring us and rolling their eyes, needs new management.
Atmosphere: 1
Food: 1
Service: 1
I ordered 10 pieces of chicken's nuggets, and it was so salty. I couldn't eat it. Drive through during lunchtime, and so didn't have time to take it back. It was Kentwood location. So I go get some lunch somewhere else.
Atmosphere: 2
Food: 1
Service: 2
I ordered a 6 piece family meal CRISPY, I get home and guess what, I have original chicken in my bucket, my kids like crispy because they love the texture of the bread on the chicken they do not like to eat original, so I call the restaurant to inform them of their mistake so they can fix it, I was even willing to drive the extra miles to pic up my correct order. I call and talked to an employee she then mention to me they are out of crispy chicken, my question is why wasn't this said at the speaker?, I also asked are they able to fix the order tomorrow? The employee told me yes but I will have to bring back the bucket of chicken that I have now to them tomorrow in order for them to replace it...so I said when I bring it tomorrow yall are just going to throw it away, not only that but yall have a policy that yall can't except food back, so instead of me throwing away this chicken I now have to save this chicken bring it back to yall the next day for you to replace a meal my kids will not eat, I mean yall just said yall have no more crispy so yall know im not lying so my question is what other proof do u need the chicken for? And not only that but what compensation an I getting for driving all the way back to you because yall failed to tell me what yall had and gave me the wrong order....this isn't the first time u went through something with this kfc, I think im just going to make the extra drive and go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Came In for 5 piece tenders, was told 6mins was the time. Ordered at 12:23. I finally went in & good my food at 12:44. Tenders were done & I was sitting in my car just waiting for nothing. I will say the younger gal working Is kind & was very sorry. There was 2 other people there that could've ran my order to me while she managed drive through. Seems like they need more help
Restaurantji Recommends
Was short 2 pieces on my $ 30.00
Atmosphere: 4
Food: 5
Service: 5
I went through the drive thru today and received very friendly and courteous service.
The person who took my order was pleasant to talk to and was very friendly. I was told that there would be a wait on my order and that I could change it to something else if I needed to.
I chose to wait and was asked to park off to the side in the parking lot. Normal stuff these days. But when my food was brought out, I was greeted with even more cheer and happiness.
Finding people who act like they care about the job and their customers seems to be a challenge these days but this person was top notch. Whomever the manager is would do well to keep this person. Younger individiual with a star on the forehead.
Food: 5
Service: 5
Recommended dishes: French Fries, Tenders Big Box Meal 5pc, Nuggets Only 5pc, Famous Bowl, KFC Chicken Sandwich Combo, Tenders Combo 3pc, KFC Sauce
Food tasted great, however the potatoes were actually cold. The lid on the coleslaw was loose and leaked on everything. The chicken was under cooked. I ordered two large potatoes and got one. I ordered a large gravy and got none. After reading all the negative reviews, I'll drive the extra 4 miles and go to a different kfc. It looks like this kfc plays a game of "lets see how bad we can mess up THIS order. The property does look bad due to overgrown plants, weeds and trees.
Food: 4
Service: 4
Todd was so nice and understanding of my crazy order, would come back here again over and over
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Fried Chicken Leg
I order at 12:50 pm for pick up.
I went to pick up and two of the kfc workers were having an argument and fighting with each other. I finally got my food at 1:30 pm. So disrespectful for the customer inside the facility
Atmosphere: 1
Food: 1
Service: 1
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