KFC

5240 Eastern Ave SE, Kentwood
(616) 538-0970

Recent Reviews

Dallas Cousins

Asked for extra chicken. Got charged for it and didn't even get it. Asked for 3 biscuits, got 3 corn muffins. Thanks... bad communication with staffing and customers.

Atmosphere: 1

Food: 1

Service: 1

Steven DeJong

Always use the drive thru, I've never had a bad meal at KFC. Love the 3-4 piece dark meat only, original recipe. Absolutely delicious. I wish all restaurants could serve chicken as good as KFC!! NEVER, EVER burnt.Kid-friendliness: What kid doesn't like KFC!!

Food: 5

Service: 5

Recommended dishes: Gravy, Fried Chicken Leg, Chicken Meal 12pc

Chris Chevis

Very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kids Meal - Chicken Nuggets 5pc, Chicken Sandwich

Tracy Dill

The ladies on duty were simply delightful. Quick service with a genuine smile and joyful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gravy, Fried Chicken Leg, Mac & Cheese, Mac & Cheese Bowl Combo

Alva Cruz

The chicken is very

Atmosphere: 5

Food: 5

Service: 5

Robert Schneider

The times I have received service the food has been good. I often end up there when it's closed sometimes because of incorrect hours that probably changed 5 years ago and have been wrong for at least 2 and were never corrected online. Tonight though this frustration hit a new level. They were supposed to be open, their hours in person said they were open, they had the window sign saying drive thru open on, all the other lights were on, they didn't talk to me at the speaker even just to tell me they had closed early and I even asked since theyre always on, and I pulled up to the window and they just actively ignored me including a woman who was actually at the drive thru window. If you close early that's fine but at the very least they should respect me enough to acknowledge me and tell me.

Atmosphere: 2

Food: 4

Service: 2

Sweetness

Last year I must of had a bad experience here because I left a one star but I just went back a few weeks ago because second chances are important. I had really good service and the welcoming lady at the window got me in and out fast, big pieces of fresh chicken 5

Atmosphere: 5

Food: 5

Service: 5

Justin P.

Both times this place took forever and food was cold. Terrible night shift workers. Waited 20 minutes for fries and they had no other customers.

heather Creager

Came through this KFC on 9/10. Ordered an 8 piece bucket (all tenders), fries, macaroni and cheese and spent $28. The chicken was just above room temperature and stale. Fries were cold. Mac and cheese was hot but tasted like plastic. Very disappointed with our visit.

Atmosphere: 2

Food: 1

Service: 1

Isaac Shockley

Last time I went here some employee with meth mouth served me some really dry food.

Atmosphere: 1

Food: 1

Service: 1

Wade Allen

Stopped in here with a friend to grab a quick bite to eat. We both ordered the chicken tenders meal. The customer service was amazing. Our food was prepared fast, and we didn't wait long at all. I would recommend this KFC if you are on that side of town and are looking for a quick chicken fix...

Atmosphere: 4

Food: 5

Service: 5

Patrick Clancy

We usually get famous bowls and chicken pot pies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac

Kay Schultetus

I don't see atmosphere as an element in a fast food place. Food was great, lady at the counter was sweet and patient and the place was clean and bright. Good lunch. Food coma.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Andrea Zoet

DriveThru. 20piece "pizza box" was really good.

Atmosphere: 5

Food: 5

Service: 5

Gail Peevy

I absolutely love their chicken pot pie! Their a little pricey, but the food is so good that it's worth it. Their staff is friendly and my order is always correct. I've never had to go back to get something they forgot to put in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gravy, Kids Meal

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