I have came to this McDonald’s three times and every time I’ve came to that McDonald’s my order has been wrong. This is the third time this is literally ridiculous. I ordered a quarter pounder with no ketchup extra onions no onions smothered in ketchup. I ordered a 10 piece with a fry fries nasty and I got a six piece McNugget in my bag and today I ordered a buffalo ranch chicken wrap with a fry and I got ranch chicken wraps like they always messed up like are you even looking at the screen at this point ridiculous I will never be back
Atmosphere: 1
Food: 1
Service: 1
Daniel C
Probably get food faster at Russ' next door
Jim Utrup
Not the employee's fault I don't think as I believe they were short handed. I ordered on the app and by the time I could give my code, it had been 15+ mins with only 2 cars in front of me. The same teller was bouncing back and forth during dinner rush. 25ish minutes from when I pulled in to get 2 McChickens. Didn't help all their signs were off either. I know this is a managers practice when they are short handed. At least 2 cars drove away because of the wait.
Food: 4
Service: 2
Natalia Koehn
Food was horrible , workers were rude ! -10/10 do not go to this McDonalds
Atmosphere: 1
Food: 1
Service: 1
Isaac
Went on Thanksgiving around 1-1:30 and I was the second person in the drive through. Okay not bad but I sat at the speaker for 5 minutes and someone else pulled up and got their order before me. Cancelled my mobile order and drove off. Bad service
Atmosphere: 1
Food: 1
Service: 1
maryjI5816ZE
Wished we had read reviews before going hear, but you expect a McDonald's to be pretty much like any other McDonald's. First off the first Kiosk did not work well. They were slow getting the order to us. When my husband asked how you get refills they said they don't do refills. What!? The food was good, so at least that was fine. Would not recommend. There are other choices close by.
Z3802QKscottb
Horrible!!! Ordered on app, got confirmation it was ready. Waited 40-45 more minutes(at McDonalds), multiple times asking the manager for assistance and getting a "you'll have to wait" comment. Waited over an hour and never even got my food. Definitely done with this location, poorly managed and staffed. For the record, they seemed seriously under-staffed for the breakfast rush hour. But, they were flat out ignoring anything that wasn't the drive-thru.
Brenda Lubbers
The kids love it so if I can give you 5 stars that's great
Atmosphere: 5
Food: 5
Service: 5
Isaac O'Neill
I could care less if people smile at me but what happens here to make the employees so depressed and angry. I come in pretty much regular at least once a week, and every time no one talks or anything as if they are mad at me. Often my food gets handed to me and I don’t even know if it’s the full order or not because they say NOTHING. If I ask a question the employees voices are full of anger or sadness. I did have one good experience with a young man who took the initiative to give me a free meal after I waited for 15 minutes with out me asking. He also smiled and had a sincere kind tone. I always try to come in with a smile to cheer you guys up but it seems to make you guys angry at me. I work in customer service too I understand it can be hard so I try my best to bring you guys a smile!
Atmosphere: 1
Food: 4
Service: 1
Robert Zoerman
Ordered two burgers and gave the order to the check in writing. Still screwed it up.
This location is garbage. I placed a mobile order that was marked as ready before I even arrived. I was standing in the lobby waiting for my order (in an actual puddle of dirty water over by the order pickup) and after 10 minutes of waiting and being completely ignored by the staff I had to loudly say excuse me several times just to get someone to acknowledge me. Keep in mind they weren’t busy whatsoever and just goofing around with a mop (not actually mopping though). Then they have the nerve to have an attitude and act like I’m the problem as they blatantly ignored me and refused to prepare the order that was already supposedly ready 10 minutes ago. Go to a different location, this one is a joke
Atmosphere: 1
Food: 1
Service: 1
Noah Bertram
Not good food or place
Atmosphere: 1
Food: 1
Service: 1
Scott Gulette
Why is it always something with this place. Inside is closed in the middle of the day
Service: 1
Monnie Mittenz
Piss poor service I tried to get the Reese meal three times in a row and they failed each time I ordered w/ out bacon they put it on anyway, It was a double they put one Pattie, Third time trying they gave me uncooked meat, Then to top it off they didn’t give me a full refund I’m a livid customer be smart and don’t choose this location they were not busy at all!!!
I have came to this McDonald’s three times and every time I’ve came to that McDonald’s my order has been wrong. This is the third time this is literally ridiculous. I ordered a quarter pounder with no ketchup extra onions no onions smothered in ketchup. I ordered a 10 piece with a fry fries nasty and I got a six piece McNugget in my bag and today I ordered a buffalo ranch chicken wrap with a fry and I got ranch chicken wraps like they always messed up like are you even looking at the screen at this point ridiculous I will never be back
Atmosphere: 1
Food: 1
Service: 1
Probably get food faster at Russ' next door
Not the employee's fault I don't think as I believe they were short handed. I ordered on the app and by the time I could give my code, it had been 15+ mins with only 2 cars in front of me. The same teller was bouncing back and forth during dinner rush. 25ish minutes from when I pulled in to get 2 McChickens. Didn't help all their signs were off either. I know this is a managers practice when they are short handed. At least 2 cars drove away because of the wait.
Food: 4
Service: 2
Food was horrible , workers were rude ! -10/10 do not go to this McDonalds
Atmosphere: 1
Food: 1
Service: 1
Went on Thanksgiving around 1-1:30 and I was the second person in the drive through. Okay not bad but I sat at the speaker for 5 minutes and someone else pulled up and got their order before me. Cancelled my mobile order and drove off. Bad service
Atmosphere: 1
Food: 1
Service: 1
Wished we had read reviews before going hear, but you expect a McDonald's to be pretty much like any other McDonald's. First off the first Kiosk did not work well. They were slow getting the order to us. When my husband asked how you get refills they said they don't do refills. What!? The food was good, so at least that was fine. Would not recommend. There are other choices close by.
Horrible!!! Ordered on app, got confirmation it was ready. Waited 40-45 more minutes(at McDonalds), multiple times asking the manager for assistance and getting a "you'll have to wait" comment. Waited over an hour and never even got my food. Definitely done with this location, poorly managed and staffed. For the record, they seemed seriously under-staffed for the breakfast rush hour. But, they were flat out ignoring anything that wasn't the drive-thru.
The kids love it so if I can give you 5 stars that's great
Atmosphere: 5
Food: 5
Service: 5
I could care less if people smile at me but what happens here to make the employees so depressed and angry. I come in pretty much regular at least once a week, and every time no one talks or anything as if they are mad at me. Often my food gets handed to me and I don’t even know if it’s the full order or not because they say NOTHING. If I ask a question the employees voices are full of anger or sadness. I did have one good experience with a young man who took the initiative to give me a free meal after I waited for 15 minutes with out me asking. He also smiled and had a sincere kind tone. I always try to come in with a smile to cheer you guys up but it seems to make you guys angry at me. I work in customer service too I understand it can be hard so I try my best to bring you guys a smile!
Atmosphere: 1
Food: 4
Service: 1
Ordered two burgers and gave the order to the check in writing.
Still screwed it up.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
This location is garbage. I placed a mobile order that was marked as ready before I even arrived. I was standing in the lobby waiting for my order (in an actual puddle of dirty water over by the order pickup) and after 10 minutes of waiting and being completely ignored by the staff I had to loudly say excuse me several times just to get someone to acknowledge me. Keep in mind they weren’t busy whatsoever and just goofing around with a mop (not actually mopping though). Then they have the nerve to have an attitude and act like I’m the problem as they blatantly ignored me and refused to prepare the order that was already supposedly ready 10 minutes ago. Go to a different location, this one is a joke
Atmosphere: 1
Food: 1
Service: 1
Not good food or place
Atmosphere: 1
Food: 1
Service: 1
Why is it always something with this place. Inside is closed in the middle of the day
Service: 1
Piss poor service I tried to get the Reese meal three times in a row and they failed each time I ordered w/ out bacon they put it on anyway, It was a double they put one Pattie, Third time trying they gave me uncooked meat, Then to top it off they didn’t give me a full refund I’m a livid customer be smart and don’t choose this location they were not busy at all!!!
Fix your shake machine.
Atmosphere: 1
Food: 1
Service: 1
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