Panda Express
3170 28th St SE, Kentwood
(616) 278-0771
Recent Reviews
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Had me waiting almost an hour for a door dash order, This people jobs yall playing wit .
It's been awhile since I've seen a Panda Express outside of an airport. This location comes with a small parking lot and plenty of tables to enjoy a meal. Service is slow and they are often waiting on food to be prepared, but the restaurant itself is clean. Order their orange chicken. It hits every time!
Atmosphere: 3
Food: 4
Service: 2
I'm a frequent customer, and it's always properly prepared food, great staff and a very clean facility. Consistently a high quality place!
Atmosphere: 5
Food: 5
Service: 5
Walked in there with a couple of friends to order some food for dine in. No one was in the line. Ended up witnesses arguments between customers and employees about an obvious order mess up by the employee. After that debacle it took 20 minutes for us to start our order, then receiving no lie three pieces of orange. This prompted me to end up leaving my order in the middle and us all leaving. On the way out the manager briskly cut me off without acknowledging me or saying excuse me. Terrible service by a company I truly used to love.
Atmosphere: 1
Food: 1
Service: 1
How does an online printed order get completely ignored? 3 Bigger plates were all missing the 3rd entree
The receipt was correct, but every order was wrong. And to begin with they couldn't find my online order. I went in and grabbed it from the shelf myself. So 10+ minutes later waiting, cold food, frustrated customer was told to come in a get their own food, and Everything was wrong.
Food: 1
Service: 1
Polite staff, good quality even near close
Found the place as I was visiting the area on a trip Right before closing time & the service was Superb! Food still tasted great. I could not have picked a better place to bring food back to my hotel. Thank you Sam L. for a great experience. Order #459052
Atmosphere: 5
Food: 5
Service: 5
Much improved from my last visit. Employees were multitasking and running around at 110 percent.
Atmosphere: 5
Food: 5
Service: 5
Ordered online, but understaffed so they wouldn’t let me inside to pick it up. 25 minutes in the drive through line and then they gave me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Prepare to wait at least half hour!!
Restaurantji Recommends
Straight trash store i waited 20 minutes for my online order and watch the whole line move and finish without getting any food
Atmosphere: 1
Food: 1
Service: 1
Lobby is closed for no reason during rush hour.
Atmosphere: 1
Food: 4
Service: 1
Tristan sucks as a server. Watched the girl next to us get served full portions by another server while Tristan barely even gave me any noodles for my noodle plate.
Atmosphere: 1
Food: 1
Service: 1
Order a plate via drive thru. Got maybe 2 tbsp of fried rice. This is beyond ridiculous
Consistently yummy!
Atmosphere: 4
Service: 4
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