Unfortunately I had not one but two bad experiences with two stores on the same evening. Then a few days later when I actually got food. Didn't taste like Chinese food to me. Very bland. Sorry. Probably won't go back.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Rice
Alex T
Came to this location on 3/21/24 at around 2pm and the doors were locked while people were inside eating and ordering. I was told to go around to the drive thru. I left. Turning away customers is not smart
Atmosphere: 1
Food: 1
Service: 1
Zak Bodnar
For the price, the value just isn't there.
Atmosphere: 3
Food: 2
Service: 4
Karlie Janik
i’m so glad i ordered just cabbage with my chicken. i ordered the chow mein with my orange chicken and it was all cabbage. thanks!
Atmosphere: 1
Food: 1
Service: 1
Jenn Hustwick
Michael the manager made our experience great! The food was all fresh and amazing!
Atmosphere: 5
Food: 5
Service: 5
Paul Evans
Extremely rude, awful costumer service.
Atmosphere: 1
Food: 1
Service: 1
Tameeca Mahlich
I came in to help a young man who was in a car accident and was worried about the manager knowing why he was late. Poor guy was hit by a stolen car, NOT his fault. Anyway Manger was great and when I said his new hire was in an accident he immediately was asking if he was OK and if he needed anything. He even came out to check on the young man.We decided we were coming back for lunch because clearly they care about their employees so we want to support that, it didn't hurt that the place smelled amazing. Our food tasted great and the whole staff seems pretty friendly.
Atmosphere: 5
Food: 5
Service: 5
jesse smoes
Went in and ordered 20$ worth food went to pay with 100 they took food from me and told me to come back. They mentioned all they have is 5s for change which would have worked. But they just told me to leave and come back. I would have need like 78 In change. 3 twenties and some other misc currency. Felt very unepreciated and not thanked for business. Was literally told to leave…aka we don’t want your business or money spend it somewhere else.
Jason Bendorf
So I don't typically post reviews, however I want to say that we stopped here around 9:50PM. The food was fresh the staff was friendly and upbeat. We weee greeted immediately by a young man as we walked in the side door. Then we walked to the counter and Andy took our orders. Andy was friendly and upbeat (very nice after many hours in the car). The Chili Crisp Shrimp was good, the Orange Chicken was very good!! My wife had Mushroom Chicken which she said was very good. Andy chatted with us for a few moments when we finished. A great experience and a wonderful place to stop if you want Chinese.Kid-friendliness: This staff would be great with kids bring them in for a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, The Original Orange Chicken, Bigger Plate, Chow Mein
Tatted Topanga
Nice experience with friendly people. Very helpful and didn't make a fuss about asking for sauces at the window which I greatly appreciate! Food is always great and fresh and the longest weight I've had is about 5 minutes. Highly recommended in the area !
The rice was over cooked and hard. The orange chicken was over cooked and really crispy. Usually I always have good food there. Hopefully it was an off day.
Food: 3
Service: 4
Elizabeth Rowley
Its was great but chicken was a bit to spicyParking: On 28th street Kentwood
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sweet Fire Chicken Bowl
Steve Bucsh
Eeeeeeh. It's consistently hit and miss- one day everything is fresh and well stuffed, the next it's half a day old and barely a half scoop. Go in instead of the drive through, make them look you in the eye when they skimp on the orange chicken.
Atmosphere: 4
Food: 3
Service: 3
Sarah Schmidt
I paid extra for the black angus steak and instead of green beans they cut off the tops of brocolini and threw in the stems. They also threw a massive piece of chicken underneath the portion so there really wasn’t much of the steak at all. Mostly brocoli pieces which took me eating a few to figure out what they were lol. The steak also looks like burnt ends idk if it is supposed to look like bbq lol
N GG
Why is it so hard to remember to give people teriyaki sauce when they ordered teriyaki chicken? The take forever to give it to you when you drive all the way back to get it. Have an attitude like you did something wrong.
Unfortunately I had not one but two bad experiences with two stores on the same evening. Then a few days later when I actually got food. Didn't taste like Chinese food to me. Very bland. Sorry. Probably won't go back.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Rice
Came to this location on 3/21/24 at around 2pm and the doors were locked while people were inside eating and ordering. I was told to go around to the drive thru. I left. Turning away customers is not smart
Atmosphere: 1
Food: 1
Service: 1
For the price, the value just isn't there.
Atmosphere: 3
Food: 2
Service: 4
i’m so glad i ordered just cabbage with my chicken. i ordered the chow mein with my orange chicken and it was all cabbage. thanks!
Atmosphere: 1
Food: 1
Service: 1
Michael the manager made our experience great! The food was all fresh and amazing!
Atmosphere: 5
Food: 5
Service: 5
Extremely rude, awful costumer service.
Atmosphere: 1
Food: 1
Service: 1
I came in to help a young man who was in a car accident and was worried about the manager knowing why he was late. Poor guy was hit by a stolen car, NOT his fault. Anyway Manger was great and when I said his new hire was in an accident he immediately was asking if he was OK and if he needed anything. He even came out to check on the young man.We decided we were coming back for lunch because clearly they care about their employees so we want to support that, it didn't hurt that the place smelled amazing. Our food tasted great and the whole staff seems pretty friendly.
Atmosphere: 5
Food: 5
Service: 5
Went in and ordered 20$ worth food went to pay with 100 they took food from me and told me to come back. They mentioned all they have is 5s for change which would have worked. But they just told me to leave and come back. I would have need like 78 In change. 3 twenties and some other misc currency. Felt very unepreciated and not thanked for business. Was literally told to leave…aka we don’t want your business or money spend it somewhere else.
So I don't typically post reviews, however I want to say that we stopped here around 9:50PM. The food was fresh the staff was friendly and upbeat. We weee greeted immediately by a young man as we walked in the side door. Then we walked to the counter and Andy took our orders. Andy was friendly and upbeat (very nice after many hours in the car). The Chili Crisp Shrimp was good, the Orange Chicken was very good!! My wife had Mushroom Chicken which she said was very good. Andy chatted with us for a few moments when we finished. A great experience and a wonderful place to stop if you want Chinese.Kid-friendliness: This staff would be great with kids bring them in for a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, The Original Orange Chicken, Bigger Plate, Chow Mein
Nice experience with friendly people. Very helpful and didn't make a fuss about asking for sauces at the window which I greatly appreciate! Food is always great and fresh and the longest weight I've had is about 5 minutes. Highly recommended in the area !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Chow Mein
Restaurantji Recommends
The rice was over cooked and hard. The orange chicken was over cooked and really crispy. Usually I always have good food there. Hopefully it was an off day.
Food: 3
Service: 4
Its was great but chicken was a bit to spicyParking: On 28th street Kentwood
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sweet Fire Chicken Bowl
Eeeeeeh. It's consistently hit and miss- one day everything is fresh and well stuffed, the next it's half a day old and barely a half scoop. Go in instead of the drive through, make them look you in the eye when they skimp on the orange chicken.
Atmosphere: 4
Food: 3
Service: 3
I paid extra for the black angus steak and instead of green beans they cut off the tops of brocolini and threw in the stems. They also threw a massive piece of chicken underneath the portion so there really wasn’t much of the steak at all. Mostly brocoli pieces which took me eating a few to figure out what they were lol. The steak also looks like burnt ends idk if it is supposed to look like bbq lol
Why is it so hard to remember to give people teriyaki sauce when they ordered teriyaki chicken? The take forever to give it to you when you drive all the way back to get it. Have an attitude like you did something wrong.
Atmosphere: 1
Food: 1
Service: 1