Panera Bread

3770 28th St SE, Kentwood
(616) 957-1100

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Recent Reviews

I’m not sure what happened to Panera but it’s definitely not the same as it was a couple of years ago. The service was good for the most part. The food came out fast but the quality was subpar and it was really expensive for what we ordered. A half of a ciabatta Philly, a bowl of soup and two baguettes and it was almost $30. Not really worth it.
Wheelchair accessibility: Accessible for the most part. The pick-up counter is usually congested and hard to get through. The pick up counter is REALLY high, but that's the case with every Panera I've encountered.
I had a mix up with my online order tonight. I'm not quite sure what happened on my end in the panera app. I was at first stressed out, until Ashley came in and SAVED the night ?. I am so grateful ? for the services she provided to me. SHE AND HER LOVELY STAFF WENT ABOVE AND BEYOND TO HELP ME! I want to thank her for helping to alleviate some of the hunger stress ?. She and her staff had wonderful customer service. I will make this my home location for future orders. Again...

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