Pizza Hut
3128 28th St SE Ste 1, Kentwood
(616) 942-9944
Recent Reviews
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Not great at all. Little Caesar’s would have been better. The young lady working the counter was nice though.
Atmosphere: 4
Food: 2
Service: 4
Terrible service. I placed an order at 5:30 PM and was told it would be ready in 10–15 minutes. Instead, I waited 45 minutes for a medium pizza and some wings. On top of that, I had three small kids with me, and they were blasting music filled with profanity. I get that young employees want to listen to music — that’s totally fine — but it doesn’t need to be blasted at full volume. I actually had to take the kids back to the car because the place felt more like a nightclub than a family restaurant. Very disappointing experience.
Atmosphere: 1
Food: 4
Service: 1
I got sick from there pizza today
Atmosphere: 1
Food: 1
Service: 1
Awesome pizzas, great delivery. Thanks guys
Food: 5
Service: 5
Excellent 👌
Atmosphere: 5
Food: 5
Service: 5
They have bottled drinks. They're Pepsi products so if you like Cola, buy your drink elsewhere. Overall, the food is amazing. They also have a dine in area in this one so they have a drink machine as well. Very respectful staff. Had a little bit of a wait but it was definitely worth it. I ordered the Chicken Bacon Parmesan Pizza Melt and it was definitely 10/10.
Atmosphere: 5
Food: 5
Service: 5
Had to wait over ten minutes for a employee to hand me my takeout order and she was rude about having to hand me my pizza
Atmosphere: 2
Food: 4
Service: 1
Too slow to serve the pizza, the wings took 30 minutes later, hostile treatment of those who were at the cash register even though it was their mistake!!!
Atmosphere: 2
Food: 4
Service: 1
Our pizza was supposed to be ready at 8:12 pm. Not only was it not ready until 8:40, they never changed the board to reflect what the actual time it would be done. It continued to read 8:12. This added a lot of frustration to all of the customers waiting.
Atmosphere: 3
Food: 4
Service: 1
Quick polite service and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service!! They have a great team working! I'll drive from Grandville just because they where so nice!!
Atmosphere: 5
Food: 5
Service: 5
It was great we went to the wrong pizza hut so they canceled our order at the other one and made one for us 😁
Atmosphere: 5
Food: 5
Service: 5
Overworked and underpaid..... these great people went out of thier way to give me what I wanted wayyyy too close to closing time. Thank you to all there, you do a greT service.
We ordered breadsticks and large half and half pizza. It was very good!
It's such a damn shame that they're the only ones who deliver stuffed crust because they are NOT capable of simply putting the correct ingredients on a pizza😭 Ordered a stuffed crust with bbq, chicken, green pepper, and onion- received a pizza with all that and mushroom???? Called them, got a new pizza, lo and behold? They forgot the chicken!!! The guy on the phone was incredibly nice, sounded overworked. I wish him the best.
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