The Cheesecake Factory

My boyfriend got the chicken Alfredo and had to send it back because the noodles were overcooked he didn’t receive his order until it was time to go and when we tried his food again it taste the same. It just wasn’t the best also the bartender had an attitude

Atmosphere: 5

Food: 1

Service: 5

went here for dinner december 13th around 6:30 and got a first come first serve table by the bar. ordered drinks and the fried mac and cheeseballs first then later on our meals. an hour goes by and our waitress tricia comes to tell us our food should be out shortly, i go what about our fried mac and cheese balls? and she looked frazzled (knowing she forgot to put them in with that reaction) she told me ohhhhh let me go check, 5 minutes later comes back and says they are sold out… which if they were sold out i should of known the second she put our order in…. i was super disappointed because i wanted my bf to try them since he never tried them before. so i just say ok when she told me they were sold out. i see two tables that came way after us get served fried mac and cheese balls and i was in disbelief. it would of been okay if she just told me she completely forgot to put in our order but lying to me was not okay… i do not like when they do not write down our orders they think they can just remember off the top of their head but no please write down my order so you don’t forget! especially in a dinner rush! i also do not like when setting up new tables they were putting the silverware on the bare table which felt very unsanitary. with this experience it does not make me want to come back.

Atmosphere: 5

Food: 5

Service: 1

Love the food and cheesecake

Atmosphere: 5

Food: 5

Service: 5

Menu is huge!! So much to pick from, a bit pricey but excellent.

Atmosphere: 5

Food: 5

Service: 5

Worth it ☺️👍👍

Atmosphere: 5

Food: 5

Service: 5

The food was absolutely amazing! Fast and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Great place for a family get-together. Food is awesome. Cheesecake is of course the best. Surprisingly not super busy on a Saturday afternoon, even for a bigger party of 9.

Atmosphere: 5

Food: 5

Service: 5

14 bucks for the worst stuffed mushroom i have ever had and did not have stuff they had on there menu

Atmosphere: 1

Food: 1

Service: 1

Food is not at all worth the price. Cheesecake is now 11.50-15 at this location, but half the size it was a couple years ago. That's 100 percent inflation. Food seems like basic food service frozen foods. One of us got the chicken katsu and the chicken in it was great, but not plentiful at all. The dish was full of rice with zero flavor. The appetizers were lackluster, including crab Rangoon & potstickers. The shepherds pie was blah and definitely just heated up. So for this, you pay about $35 per person. We paid $50 per person since we all got cheesecake to go. Overpriced.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Cheesecakes

Great staff and as always amazing cheese cake.

Atmosphere: 5

Food: 5

Service: 5

havent been here in a while but it was good. friendly customer service n good food

Atmosphere: 4

Food: 4

Service: 4

We did not have a good experience yesterday at all. We had many problems just being seated while the host had an attitude the whole entire time. Had a reservation for 12:30 didn’t sit down till almost 1:30! Everything went good for a minute. The appetizers were great. But when it came to our main food my steak was way over cooked. So I had to wait 30 more minutes until our waiter came back. They said they’d remake it. The manager said she’d have my meal removed from the bill and that wasn’t the case. They brought out the new food after everyone else was already done eating. My mushrooms weren’t even sautéed. On top of all that. Our bill was 232. There was a cash tip left. They cancelled the payment on our card. Then proceeded to charge our card the total amount plus the suggested 44$ tip and came out to 274. I would like to be contacted back as this is completely unacceptable.

Very busy and for good reason.
Food and cheesecake amazing.

Atmosphere: 5

Food: 5

Service: 5

Good food and good portions. Sound travels well in the room so it’s a little loud. Price was a little high but worth it for special occasions.

Atmosphere: 4

Food: 5

Service: 4

Food is OUTSTANDING when you finally get it. Waited 15-20 min for 2 burgers. Or waitress stated, because we wanted them well done they take Longer😂😂😂😂. Hogwash ❗ I'm not sure why a slice of cheesecake is 9.95-11.95. that's ABSOLUTELY REDICULOUS. Will not be back, still was very good food, just heard to justify 1# of Angus ( get grass fed Angus for $11.00 #) see pics 2 burgers with fries, 2 pops, 2 slices of cheesecake $61.00 🤔, Plus Tip❗❗❗

Atmosphere: 5

Food: 5

Service: 4