It really depends on if the kind barista is in when you go. I used to absolutely love this location but there is a Dirty Blonde hair blue eyed barista who is kind of older looking. She was extremely rude about remaking my drink. I walked in and politely mentioned the drink wasn’t made properly ( I ordered extra flavor because I don’t like the strong coffee taste and she put the extra flavor in my moms drink not mine) she was extremely rude about it and STILL didn’t put the extra flavor into the drink. I left instead of asking her to make a 3rd drink and I will not be back to this location, I actually want a refund and would like corporates contact information because that attitude and behavior was unacceptable! Makes me not want to ever leave a tip again bc they did NOT deserve it! The service at this store has gone extremely downhill. The food used to be made properly now they just slap everything on there when it’s handed to me it’s falling apart and barely any cream cheese half a strip of bacon on the bragel … it’s so disappointing because this location USED to be the BEST. Now I wouldn’t recommend ANYBODY come here.
Atmosphere: 1
Food: 4
Service: 1
Erika Johnson
The service at this store is impeccable. The staff are so friendly and they always direct me to the perfect drink.
Atmosphere: 5
Food: 5
Service: 5
Katelyn McElligott
Never fail to leave this location with a smile on my face! Their employees really know how to brighten up your day. Not only were they welcoming, but were helpful assisting me with my drink choice! Come show them some love
Atmosphere: 5
Food: 5
Service: 5
Lan Mick
I used to come in here all the time. Never a mistake and always smiles. I love biggby!
Atmosphere: 5
Food: 5
Service: 5
Sarah Laforce
Very friendly staff, Clean store, Delicious drinks! Would pass every Biggby on the way just to get to this one!
Atmosphere: 5
Food: 5
Service: 5
Jared Robertson
Entrance is awkward but not their fault. Coffee was great!
Atmosphere: 5
Food: 5
Service: 5
Christopher martinez
Very rude window girl. They messed one of our drinks up they sent the second one back with an attitude and tasting like crap. Usually enjoy coming to this location 😒 6/2 10am
Cassidy
We love a Biggby Birthday drink😋🥳🎉
Lawave's DIY
Fast friendly service in my teddy bear was delicious
Brian Harris
I've been going to Bigbys since before it was Bigby's. I normally go to the Mason store, though I spent m my 20's at the original location. But this Location is the worst store I've ever been to. They're awful. Absolutely Garbage service, and ignorant, Garbage ppl working there. I pray they close that Location down. It's an embarrassment to a usually decent company. Go to another Location. Go to Starbuck. Go to QD. Go anywhere else. Put this place outta business.
It really depends on if the kind barista is in when you go. I used to absolutely love this location but there is a Dirty Blonde hair blue eyed barista who is kind of older looking. She was extremely rude about remaking my drink. I walked in and politely mentioned the drink wasn’t made properly ( I ordered extra flavor because I don’t like the strong coffee taste and she put the extra flavor in my moms drink not mine) she was extremely rude about it and STILL didn’t put the extra flavor into the drink. I left instead of asking her to make a 3rd drink and I will not be back to this location, I actually want a refund and would like corporates contact information because that attitude and behavior was unacceptable! Makes me not want to ever leave a tip again bc they did NOT deserve it! The service at this store has gone extremely downhill. The food used to be made properly now they just slap everything on there when it’s handed to me it’s falling apart and barely any cream cheese half a strip of bacon on the bragel … it’s so disappointing because this location USED to be the BEST. Now I wouldn’t recommend ANYBODY come here.
Atmosphere: 1
Food: 4
Service: 1
The service at this store is impeccable. The staff are so friendly and they always direct me to the perfect drink.
Atmosphere: 5
Food: 5
Service: 5
Never fail to leave this location with a smile on my face! Their employees really know how to brighten up your day. Not only were they welcoming, but were helpful assisting me with my drink choice! Come show them some love
Atmosphere: 5
Food: 5
Service: 5
I used to come in here all the time. Never a mistake and always smiles. I love biggby!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff, Clean store, Delicious drinks! Would pass every Biggby on the way just to get to this one!
Atmosphere: 5
Food: 5
Service: 5
Entrance is awkward but not their fault. Coffee was great!
Atmosphere: 5
Food: 5
Service: 5
Very rude window girl. They messed one of our drinks up they sent the second one back with an attitude and tasting like crap. Usually enjoy coming to this location 😒 6/2 10am
We love a Biggby Birthday drink😋🥳🎉
Fast friendly service in my teddy bear was delicious
I've been going to Bigbys since before it was Bigby's. I normally go to the Mason store, though I spent m my 20's at the original location. But this Location is the worst store I've ever been to. They're awful. Absolutely Garbage service, and ignorant, Garbage ppl working there. I pray they close that Location down. It's an embarrassment to a usually decent company. Go to another Location. Go to Starbuck. Go to QD. Go anywhere else. Put this place outta business.
Restaurantji Recommends
The baristas at the point are the best best believe it!!!!! 💙💙💙💙💙💙
The Whole Staff is so Awesome and Nice 🙂
Iced mocha mocha amazing as always!! My biggby of choice!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
The best coffee and the staff are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Teddy Bear
Fine coffee shop, nothing memorable. Military discount available.
Atmosphere: 2
Food: 4
Service: 4
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