If zero stars were an option, that is what they deserve. Substituting an americano for coldbrew and thinking that is ok is mind blowing.
Atmosphere: 1
Food: 1
Service: 1
Noah Stevenson
Great location!
Bobby Shelton
I love this store! Today i e3was not happy at all. Whoever was making drinks at around 12:30pm should need to be retrained. I drink at least 1 biggby a day, 2 a day on weekends. I get a kicking-raspberry everytime and today I got one and it did not teast like a kicking raspberry. Again I well be back but who made drinks today needs retraining.
Atmosphere: 5
Food: 1
Service: 5
Adrianna Montgomery
Great location! I had a mobile coupon that expired yesterday but they were willing to provide me with another coupon! Great customer service! Drinks were great as well! (Shoutout to the tall brunette at the window who worked the morning of 2/17/24
Service: 5
Nancy Lansing
Just coffee. A treat occasionally, never tried the food, just coffee. Staff is great, and so is the coffee. Just coffee for me.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Brew
Nichole Syrocki
Trash customer service. After waiting 20 min with only 2 cars in front of me, I presented a coupon. To which they said "this isn't for our location." I asked "ok, do you guys have a coupon we could use (bc who tf can afford a $9 coffee in this economy)?" They said no. I asked if they could honor it. No, again. I asked one more time "hey do you guys maybe have a coupon online or ANYTHING I could use?" Again, no. Then they literally puts a bogo coupon in my bag of food. Fkkkkkkkk this bigby. To top it all off, they were absolutely condescending with their responses. Like dude you are a barista in lansing. Where do you put all that audacity? ?
Andrew Tuma
Not a good time.
Atmosphere: 1
Food: 1
Service: 1
Thomas Daniels
Locations a little difficult however the quality of drinks and food don't suffer at all! Friendly and helpful baristas, well worth it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Vanilla Bean, Brew
April
Great People great customer service at every location I've been to.
Small and cozy inside! Wonderful place to grab coffee. Owners are supportive of local schools and have made donations to local athletic boosters. I support this Biggby over most!! Thank you!! ☕️
Atmosphere: 5
Food: 5
Service: 5
Darrell Scott
Not bad but didn't offer me the double shot when it was the day to offer it
Cassandra Thompson
This place use to be awesome but lately they have went down hill with the service. I like it better a few months ago but today there were horrible we ordered two drinks and they mess up both drinks up.
Service: 3
Kellie Kells Ayers
Super good, depending on who's preparing it.
Jennifer Chandler
Staff here are super friendly and coffee comes out fast!
Great location!!!!
If zero stars were an option, that is what they deserve. Substituting an americano for coldbrew and thinking that is ok is mind blowing.
Atmosphere: 1
Food: 1
Service: 1
Great location!
I love this store! Today i e3was not happy at all. Whoever was making drinks at around 12:30pm should need to be retrained. I drink at least 1 biggby a day, 2 a day on weekends. I get a kicking-raspberry everytime and today I got one and it did not teast like a kicking raspberry. Again I well be back but who made drinks today needs retraining.
Atmosphere: 5
Food: 1
Service: 5
Great location! I had a mobile coupon that expired yesterday but they were willing to provide me with another coupon! Great customer service! Drinks were great as well! (Shoutout to the tall brunette at the window who worked the morning of 2/17/24
Service: 5
Just coffee. A treat occasionally, never tried the food, just coffee. Staff is great, and so is the coffee. Just coffee for me.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Brew
Trash customer service. After waiting 20 min with only 2 cars in front of me, I presented a coupon. To which they said "this isn't for our location." I asked "ok, do you guys have a coupon we could use (bc who tf can afford a $9 coffee in this economy)?" They said no. I asked if they could honor it. No, again. I asked one more time "hey do you guys maybe have a coupon online or ANYTHING I could use?" Again, no. Then they literally puts a bogo coupon in my bag of food. Fkkkkkkkk this bigby. To top it all off, they were absolutely condescending with their responses. Like dude you are a barista in lansing. Where do you put all that audacity? ?
Not a good time.
Atmosphere: 1
Food: 1
Service: 1
Locations a little difficult however the quality of drinks and food don't suffer at all! Friendly and helpful baristas, well worth it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Vanilla Bean, Brew
Great People great customer service at every location I've been to.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Small and cozy inside! Wonderful place to grab coffee. Owners are supportive of local schools and have made donations to local athletic boosters. I support this Biggby over most!! Thank you!! ☕️
Atmosphere: 5
Food: 5
Service: 5
Not bad but didn't offer me the double shot when it was the day to offer it
This place use to be awesome but lately they have went down hill with the service. I like it better a few months ago but today there were horrible we ordered two drinks and they mess up both drinks up.
Service: 3
Super good, depending on who's preparing it.
Staff here are super friendly and coffee comes out fast!