BIGGBY COFFEE
6264 S Pennsylvania Ave, Lansing
(517) 574-4049
Recent Reviews
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THE EMPLOYEES WERE GREAT, BEST SERVICE I’VE EVER HAD!!!! WOULD RECOMMEND!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Please,change the employees!!!!!! THE WORST SERVICE EVER!!!!
Service: 1
Kaylee made us a lactose-free, sugar-free Blackberry Mocha, twice! We made a mistake with our first order and she was very accommodating and sweet! The drink is delicious, too!
Atmosphere: 5
Food: 5
Service: 5
Accidentally forgot to mention im lactose intolerant. Kaylee was so so sweet made sure I didn't feel bad and remade our drink SO fast! Can't stress enough this team is always amazing and kind hearted. Great place to go if you have anxiety and dietary restrictions.
Atmosphere: 5
Food: 5
Service: 5
Love it there every time I go, best Koffee around☕
Atmosphere: 4
Food: 4
Service: 5
7.9.25 I haven’t had a chance to update my review. The store owner made this right with a free bagel and coffee. This Biggby crew are always working hard and are friendly and helpful. Like I said about the coffee-they nail it every time! I appreciate the consistency and quality of the drinks. And the bagels are good too!
I’m a regular, I come here every morning when I go into the office. I come here on my weekends. The owner is super nice and the crew works hard. Coffee is always great, they nailed it this morning. Today I ordered a toasted bagel with cream cheese from the app. Picked it up and just got to my desk and opened it to discover a problem. Maybe they gave someone a bagel who returned it? Anyway, there was no knife and the cream cheese was open and half used. It was also wedged in the middle of the bagel hole. Definitely not the norm for Biggby. I was hoping I could get a refund for the bagel but don’t know how to request it in the app.
Atmosphere: 5
Food: 5
Service: 5
Never been asked if I wanted to give a tip ever until today. Just an awkward experience when that happens because if you say no you feel bad when you shouldn't have to. Think I'll avoid this one for now on. Food and coffee was great, but why is tipping being asked for? I hope they are properly being paid.
Atmosphere: 3
Food: 4
Service: 3
Friendly staff, delicious coffee
Love bigby and the crew
Do you still give out a free drink on your birthday? I was looking at my app and didn't see anything. So, I thought I would inquire.
Service: 4
Restaurantji Recommends
Hours are wrong or not updated
Atmosphere: 5
Food: 5
Service: 1
The service here is consistent and so is the coffee.
Atmosphere: 4
Food: 3
Service: 5
They all are the best ❤️ I come everyday sometimes twice . Friendly fast and they will make you smile 😊
Highly recommend this Biggby! Quick service, friendly baristas, and the coffee is always consistent. Their efforts to give back to the community is also admirable.
I had such an awesome experience here tonight!! I manage the biggby all the way in Spring Lake and stopped here on my way home from the Lions game! The staff was very prompt at taking my order, and at the window they were very polite and efficient, and also asked if I had my biggby card which rocks because I always forgot to use mine when I’m not at my store! 🩷 my Mocktail is always super delicious and exactly what I need to power through the rest of my drive!! 🤩 you guys rock!!
Atmosphere: 5
Food: 5
Service: 5
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