I was there about 430 pm at this Biggby. I placed 3 orders. Outnof the 3 orders 2 of the drinks where in correct and horrible. The young lady was rude and she whispered ro her coworker making fun of us. Over priced drinks. Bad. Customer service.
Atmosphere: 1
Food: 1
Service: 1
Ken Caler
This location always gives the best service. Everyone says hi and have a nice day everytime I visit. Keep up the great work. All stores should use this location as a standard.
Atmosphere: 5
Food: 5
Service: 5
Darryl Ford
First time in this particular location. The coffee was good (cold brew, just black) and the service was friendly and quick. They seems to move through orders pretty quick. I also liked how there were plenty of table so there was plenty of options to sit and enjoy your drink va having to gulp in down in the car. One downside is that I almost missed the location since it wasnt on the shipping center sign, but that just may have been my fault.
Food: 4
Service: 4
Matteo Oettam
Don’t go here.. Everytime they say your next coffee is free (13th) point. I go back the next day and they say you have zero points… but I never got a free coffee?? This has happened 3 times since I’ve moved over here. Just gonna start going to Starbucks.
Stephanie Williams
Gave me year old coupons. How is that even possible?
Debbie Arens
We go here often, almost always order the same thing. Today our Bragels tasted off, kinds dry. Upon opening our sandwiches we noticed we barely had the cream cheese on them. First time this has ever happened but we were definitely disappointed as it’s a favorite of ours.
Food: 1
Kristin Phillips
Coffee is always very good, specialty coffees and specialty energy drinks are fun and tasty treats!
Joey Barnett
I can't. Believe I paid this much for coffee but it is so good.
Rachael Ayers
My favorite location in all of lansing!!
Chris Watkins
Love there drinks and service in amazing. Been drinking here scents beaners branded name started
I'm not one to make bad reviews and I believe in giving second chances, especially in customer service. This place however has gotten 3rd, 5th, even 10th chances with me because it's the closest and only convenient location since the one in town Grand Ledge closed. I stopped getting food here long ago because it was wrong 90% of the time but yet I was getting charged for items that would be missing. This establishment is way too expensive for anything extra to be charged and not receive in your order. Multiple times they'll get the right drink made but in a iced instead of frozen or hot. One time they did do something nice and try to give my girlfriend and I the wrong drink for free ontop of our correct order. When we said that we have ours the lady gave alot of attitude saying that, "it was on the order, so it's yours..." like she was annoyed that we were the ones who are responsible for it being in her way. I'm done... I will not step foot in there again and I would rather drive all the way across Lansing than to be overcharged for another disappointment again.
Atmosphere: 2
Food: 1
Service: 1
Kat L
Best one in lansing imo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Latte
Ashley Jimenez
Ordered 2 bagels. Mixed up the bragels and didn't add extra cream cheese as ordered... were not busy and workers were standing around talking.
Atmosphere: 3
Food: 2
Service: 2
Gail Giddings
I got an iced matcha tea. The tea was good, but at $6.+, it was a bit pricey, in my opinion. It was a nice treat, though. 😋 I'm sure it won't be my last.
I was there about 430 pm at this Biggby. I placed 3 orders. Outnof the 3 orders 2 of the drinks where in correct and horrible. The young lady was rude and she whispered ro her coworker making fun of us. Over priced drinks. Bad. Customer service.
Atmosphere: 1
Food: 1
Service: 1
This location always gives the best service. Everyone says hi and have a nice day everytime I visit. Keep up the great work. All stores should use this location as a standard.
Atmosphere: 5
Food: 5
Service: 5
First time in this particular location. The coffee was good (cold brew, just black) and the service was friendly and quick. They seems to move through orders pretty quick. I also liked how there were plenty of table so there was plenty of options to sit and enjoy your drink va having to gulp in down in the car. One downside is that I almost missed the location since it wasnt on the shipping center sign, but that just may have been my fault.
Food: 4
Service: 4
Don’t go here..
Everytime they say your next coffee is free (13th) point. I go back the next day and they say you have zero points… but I never got a free coffee?? This has happened 3 times since I’ve moved over here. Just gonna start going to Starbucks.
Gave me year old coupons. How is that even possible?
We go here often, almost always order the same thing. Today our Bragels tasted off, kinds dry. Upon opening our sandwiches we noticed we barely had the cream cheese on them. First time this has ever happened but we were definitely disappointed as it’s a favorite of ours.
Food: 1
Coffee is always very good, specialty coffees and specialty energy drinks are fun and tasty treats!
I can't.
Believe I paid this much for coffee but it is so good.
My favorite location in all of lansing!!
Love there drinks and service in amazing. Been drinking here scents beaners branded name started
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frozen Latte, Caramel Marvel
Restaurantji Recommends
I'm not one to make bad reviews and I believe in giving second chances, especially in customer service. This place however has gotten 3rd, 5th, even 10th chances with me because it's the closest and only convenient location since the one in town Grand Ledge closed.
I stopped getting food here long ago because it was wrong 90% of the time but yet I was getting charged for items that would be missing. This establishment is way too expensive for anything extra to be charged and not receive in your order.
Multiple times they'll get the right drink made but in a iced instead of frozen or hot. One time they did do something nice and try to give my girlfriend and I the wrong drink for free ontop of our correct order. When we said that we have ours the lady gave alot of attitude saying that, "it was on the order, so it's yours..." like she was annoyed that we were the ones who are responsible for it being in her way.
I'm done... I will not step foot in there again and I would rather drive all the way across Lansing than to be overcharged for another disappointment again.
Atmosphere: 2
Food: 1
Service: 1
Best one in lansing imo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Latte
Ordered 2 bagels. Mixed up the bragels and didn't add extra cream cheese as ordered... were not busy and workers were standing around talking.
Atmosphere: 3
Food: 2
Service: 2
I got an iced matcha tea. The tea was good, but at $6.+, it was a bit pricey, in my opinion. It was a nice treat, though. 😋 I'm sure it won't be my last.
Food: 4
Service: 4
Hate how they ask for a tip?
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