Burger King
505 E Saginaw St, Lansing
(517) 234-7018
Recent Reviews
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If you want to stand in line and be stared at by the workers. Then this is the BK for you.
Service: 1
This place is a piece of crap they can't get there employees to get not even one order right the food is always cold and inconsistent and they can't follow instructions
Atmosphere: 1
Food: 1
Service: 1
I used to love this Burger King but for the last 5 months or so when I come by to order the 3 to 4 workers are outside smoking. When I get to speaker they do not greet right way I have to ask if they are open just to ne told they are not taking orders for 25 to 30min due system down now today I'm told they are only taking door dash orders but they are still outside smoking at this point they rather hang outside than do their job. Very disappointing alot of people are getting of work and rather get something quick and go home but cannot do to workers.
Atmosphere: 2
Food: 2
Service: 1
I have been here several times in the past couple of weeks only to be told they were not taking orders (due to short staffing) or only taking orders through door dash/uber eats. Also when I was able to order, they did not have items in stock. This location has been a major disappointment for be “open 24/7”
Have low expectations
Atmosphere: 1
Food: 2
Service: 1
Just went to the drive through and was told they wouldn't be able to take my order for 25 minutes. When I asked why I was told they needed to do door dash orders. I know from working in restaurants, you have to ability to pause doordash. They put online orders before drive up customers and that's not good at all. I will never return to this location!!! Why would i ever want to take the chance of being told door dash is more important than me? No thank you!!
I feel uncomfortable going there now that it's become a homeless hangout and most of the time the food isn't fresh
Atmosphere: 1
Food: 2
Service: 2
Noisy also ok. I'm a franchise assistant manager for a owner of 10 bks in New Jersey named Muhammad. All praises to God. I'm happy you here in USA...
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper
Kid-friendliness: They didn't mind the boys break dancing
Recommended dishes: Whopper Meal, Whopper
Never really had a problem at this location always came here in the morning to get my daughter a sausage biscuit before school or came here at lunch time staff was very friendly food was always hot n fresh i haven't been here in awhile so I decided to stop by my order was made the right way how I wanted it BUT it was not fresh n hot everything was cold not even warm to even want to eat it got this fish sandwich and it looked like it was marinated in old grease couldn't tell if it was cooked all the way or not didn't want to chance it n possibly get sick so I threw it away this was the same at the lake lansing location fries were just cold idk if they need to turn their heat lamps up a bit or what's going on but was just disappointed at both locations
Atmosphere: 4
Service: 5
Recommended dishes: French Fries, Sandwich
Nothing new
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Normally, when somebody orders $30 worth of food, they're supposed to get their food. Why am I missing something from my receipt. Can't even call the store. Cuz, they don't even answer their phone, they're about to be reported
Atmosphere: 1
Food: 1
Service: 1
Was very dirty in the bathroom
Atmosphere: 3
Food: 3
Service: 3
3:30 am I stopped to get dinner after work. They refused to take my order because they had a lot of doordash orders. So therefore because of to-go orders they were too busy to serve a customer that came to the restaurant. The person had a really crappy attitude talking to me as well. 3:30 am. September 30th 2024
Atmosphere: 1
Service: 1
Waited 15 minutes at 6am for no one to respond at the drive thru. Not the first time I had a super long wait without many other customers. This place needs to figure out if they are actually open 24 hours or not.
Sat in the drive thru for 10 minutes for no one to come
Atmosphere: 1
Food: 1
Service: 1
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