Cottage Inn Pizza West Lansing

I love cottage inn! My order is always right! The food is always hot and delicious! Staff are so nice and friendly and they’re close by! I’d give 10 stars if I could!

Atmosphere: 5

Food: 5

Service: 5

I have never been so impressed. We ordered 6 large pizzas, a salad and a sub at 11:31am and it was done by 11:54am. That is the fastest I have even experienced at a pizza place. When I arrived the service was amazing, helpful and cheerful. They also had 2 other large orders at the time, which were all done when the customers arrived and all had the same great service. I am super impressed. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Came in on 9/21/25 around 6:15 ordered a SUPREME pizza and asked for no sausage. Walked in and were not clearly busy as one person was on their phone. Came back home and there’s sausage all over the pizza and a lack of other ingredients that would make said supreme pizza a supreme pizza. Called them to make them aware and spoke with MANDY told her what we ordered and she offered to give us our money back or make a new one. I declined because I just simply wanted them the pay attention, was not once rude or demeaning towards her, she made a remark of what goes on a supreme pizza after I just explained to her what all was not on it and what was not supposed to be. Then proceeded to tell me not to speak to her that way.

Food: 1

Service: 1

try new specialties pizzas are so good with specials $on his app best for delivery & carry out

Man hits different at 1am on the clock at work

Food: 4

Service: 4

I didn't eat there, but the driver in the burgundy/purplish car needs to chill. He's tail gated me several times, and just now he blew through a red light that wasn't even close to yellow. You're delivering pizza bro, it's not that time sensitive. I gave five stars because your food is great whenever I eat it.

Atmosphere: 5

Food: 5

Service: 5

Food is always delicious. Pizza, subs, salads. I've never had a bad experience with this place and I order almost every Friday or Saturday.

I'm constantly have to wait for food it's never ready at the scheduled pickup time it's always late

Was accused of stealing an order we ordered ahead for and instead of asking us to pay they blamed us for the employees mistake immediately

I think Cottage Inn Pizza has some of the best local pizza on the west side of lansing.

I placed an order at 1230 and was told the order wouldn’t be ready until 1:21 am. I called to confirm that they will still be open to grab the pizza and to see if it would be ready sooner and the guy on the phone was extremely rude and responded with “we close in 5 mins hope you can get here” and hung up on me. I then tried to call back and was hung up on every time. They threw my food away and got into huge argument over the phone. While I was standing outside the door I watch him make his own pizza after I arrived before 1 to get my food but they had already locked the door and were ignoring the phone.

I would give them five stars if they would clean the restroom

We were looking late night for something and were very disappointed! I purchased a antipasto salad and wings. The wings weren't cooked all the way and were rubber! Would not recommend.

I’m not sure the lady‘s name who is always working when I go in, but I’m pretty sure she is the manager. VERY RUDE.

Atmosphere: 1

Service: 1

After a Memorial Mass, relatives and friends assembled at one of the family members’ home. Time flew by quickly, and soon, it was dinner time. They ordered a stack of various pizzas from this restaurant, which arrived piping hot. We are quite picky about pizza, so held back from taking a slice, however, soon, hunger got the best of us, and we helped ourselves to the all meat one. It looked like any regular pizza, yet was absolutely delicious. Since they had ordered so many, there was much left over. They packed some up for us to take back to the hotel, and three days later, we reheated it in the microwave. It was just as delicious as on that first day. Seriously, this was one of the best pizzas we have ever eaten.