Complete chaos. We ordered in the drive-thru and pulled forward like usual to wait for the ice cream... They completely forgot about us, after watching several cars pass and a half hour waiting we decided to go inside and ask if our order was ready. The employee had to scroll back on the screen several times before our order even showed, at least 10 orders back. Then he asked if anyone made it where another employee said yes. They pulled our order already made from a cooler. The shake was melted, the mixer the wrong size but we at that point could care less about the order and just wanted to go home. Time and money wasted. It's concerning that the employee walking out orders didn't question why he kept walking past our vehicle, and that the employees didn't think about the perception of them pulling out a 30min old and melted order out of a cooler to hand to the customer that had to walk inside to ask what's going on. Something to really take away and learn from. I understand mistakes happen but the fact that no one questioned these pieces that could have made the situation a little less annoying.
Atmosphere: 1
Food: 1
Service: 1
David Dockham
One of our favorite fast food places to go, clean, good food and very friendly service. The way fast food restaurants should be.
Atmosphere: 5
Food: 5
Service: 5
Jesse Mowry
Great food, fast service
Gary Neudahl
A delightful place to talk life, unhurried, over Double Deluxe Butter Burgers.
Atmosphere: 5
Food: 5
Service: 5
Ben Uhlm
Don’t order curbside or your food will just sit inside for 15 minutes and get cold
Atmosphere: 2
Food: 3
Service: 2
Isabella Scholtz
I asked for ranch and they didn’t give me ranch
Atmosphere: 4
Food: 4
Service: 1
Jay Parrack
Food was good. Mobile order pick up, took a little longer than expected, but it was Friday evening so not a big deal.
Food: 5
Service: 4
Bryan Lightner
Culvers is probably my favorite fast food chain. I love their burgers. Worth a try if you haven't already.
Atmosphere: 4
Food: 4
Service: 4
John Johnson
I love Culver's and this is a good one. Food is good and people are friendly.
Atmosphere: 5
Food: 5
Service: 4
Kat Tyler
Takes forever to get your food. Also, it's very expensive
The food was okay but 60 dollars for burgers and shakes is ridiculous, but the service was something for sure. The employee at the drive through speaker seems to not know how to turn off her mic because when we asked for a minute she started talking to her coworkers about not having a foot matt and how her feet were tired. Then, the guy at the drive through window gave me the wrong change, and they were very unprofessional. The man who ran out our food to us also only gave us one straw for all 3 drinks, and one of our chicken sandwiches was cold
Atmosphere: 1
Food: 3
Service: 2
Richard Gilchrist
The food is good. I wish the lines,weren't, so long, after you order you have to go sit out front. 7122/2025 Ate lunch there today. Ordered at the drive thru. Did not get the complete order. Each time I go, customer service has dropped another full notch. Today staff lacked any warmth towards customers at all. This used to be my favorite of the fast food places. Not anymore.
Zac Chesko
The food is good, its culvers. The service at this location is unfortunately trash. What’s the point in offering curbside if you make people come in and pick it up anyway?
C C
Corn dog was frozen when I took a bite. Missing sauces
Gwen Lipkovitz
Getting through the line was good. Getting my order right not so good. Asked for a lemon ice cooler that was great. Asked for a pink if Strawberry ice the flavor of the day. Got to the window they said turtle ice cream I told them no I wanted strawberry. Another person come over a confirmed it was strawberry. She said that’s what I got. Order checked, bag handed to me. Get home it’s turtle ice cream. Doesn’t go well with fresh strawberries.
Complete chaos. We ordered in the drive-thru and pulled forward like usual to wait for the ice cream... They completely forgot about us, after watching several cars pass and a half hour waiting we decided to go inside and ask if our order was ready. The employee had to scroll back on the screen several times before our order even showed, at least 10 orders back. Then he asked if anyone made it where another employee said yes. They pulled our order already made from a cooler. The shake was melted, the mixer the wrong size but we at that point could care less about the order and just wanted to go home. Time and money wasted. It's concerning that the employee walking out orders didn't question why he kept walking past our vehicle, and that the employees didn't think about the perception of them pulling out a 30min old and melted order out of a cooler to hand to the customer that had to walk inside to ask what's going on. Something to really take away and learn from. I understand mistakes happen but the fact that no one questioned these pieces that could have made the situation a little less annoying.
Atmosphere: 1
Food: 1
Service: 1
One of our favorite fast food places to go, clean, good food and very friendly service. The way fast food restaurants should be.
Atmosphere: 5
Food: 5
Service: 5
Great food, fast service
A delightful place to talk life, unhurried, over Double Deluxe Butter Burgers.
Atmosphere: 5
Food: 5
Service: 5
Don’t order curbside or your food will just sit inside for 15 minutes and get cold
Atmosphere: 2
Food: 3
Service: 2
I asked for ranch and they didn’t give me ranch
Atmosphere: 4
Food: 4
Service: 1
Food was good. Mobile order pick up, took a little longer than expected, but it was Friday evening so not a big deal.
Food: 5
Service: 4
Culvers is probably my favorite fast food chain. I love their burgers. Worth a try if you haven't already.
Atmosphere: 4
Food: 4
Service: 4
I love Culver's and this is a good one. Food is good and people are friendly.
Atmosphere: 5
Food: 5
Service: 4
Takes forever to get your food. Also, it's very expensive
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
The food was okay but 60 dollars for burgers and shakes is ridiculous, but the service was something for sure. The employee at the drive through speaker seems to not know how to turn off her mic because when we asked for a minute she started talking to her coworkers about not having a foot matt and how her feet were tired. Then, the guy at the drive through window gave me the wrong change, and they were very unprofessional. The man who ran out our food to us also only gave us one straw for all 3 drinks, and one of our chicken sandwiches was cold
Atmosphere: 1
Food: 3
Service: 2
The food is good. I wish the lines,weren't, so long, after you order you have to go sit out front.
7122/2025 Ate lunch there today. Ordered at the drive thru. Did not get the complete order. Each time I go, customer service has dropped another full notch. Today staff lacked any warmth towards customers at all. This used to be my favorite of the fast food places. Not anymore.
The food is good, its culvers. The service at this location is unfortunately trash. What’s the point in offering curbside if you make people come in and pick it up anyway?
Corn dog was frozen when I took a bite. Missing sauces
Getting through the line was good. Getting my order right not so good. Asked for a lemon ice cooler that was great. Asked for a pink if Strawberry ice the flavor of the day. Got to the window they said turtle ice cream I told them no I wanted strawberry. Another person come over a confirmed it was strawberry. She said that’s what I got. Order checked, bag handed to me. Get home it’s turtle ice cream. Doesn’t go well with fresh strawberries.
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