Placed an order today, everything went good until quality inspection, it sat there for over an hour. No updates nothing. Called to cancel my order and got a rude response. This location needs some corrections at the least. Makes domino's look bad as a company when they hire workers like that
Atmosphere: 1
Food: 3
Service: 1
Zay
Will did amazing on delivery the store tonight did amazing on timing1-14-26 1020pm for delivery
J “Thompson”
Been a regular here for past 2 yrs.they got better and better . They do a great job and food taste great . 👍
Atmosphere: 5
Food: 5
Service: 5
Zac Clingerman
Took a little longer than expected but it was good and the delivery driver Kevin was really nice
Food: 5
Service: 5
Joseph Beasley
I appreciate Kobe’s tremendous customer service. He took care of me on my order today. Thank you so much for what you do.
Atmosphere: 5
Food: 5
Service: 5
Christina
Ordered wings and loaded tots. The food was made well. The driver was friendly. My only suggestion would be to time your cooking closer to when you will have a driver ready.
Food: 5
Mike Thurman
Some computer that could not get my order correct get a real person or I will order again.
Service: 1
Amelia Wilfinger
Ive been trying to find a pizza place in Lansing for a while and have decided that this Domino's on S. Cedar is the one for me. My pizza today had abundant toppings and was baked to perfection. Thank you to all of you who work there!
Atmosphere: 5
Food: 5
Service: 5
Tysha Fields
Is this a joke? Chicken Alfredo?!?! It doesn’t even completely cover the bottom of the tray and where’s the chicken?
Atmosphere: 1
Food: 1
Service: 5
Jess
Dominoes is the best idc what anyone says ..food, service, delivery timing, ALL 5 stars .. downtown and s. Cedar are my favorite!
So I could be wrong, but I’m pretty sure his name was Brandon (he was wearing glasses and has a short beard). He delivered my pizza. I went to pay him cash, and he kept giving me an attitude like I did something wrong and was having such horrible customer service, especially after I didn’t give him a cash tip. The past three people that have delivered my food to me were really nice, and one of them was really sweet. I can’t remember his name, but god bless his soul. I wish I could’ve tipped him more, but anyways, Brandon’s attitude was so uncalled for, especially because I was being so nice and asking how his day was going. Honestly, after this experience, I don’t want to get food here, especially if I get a driver like Brandon. I honestly don’t recommend coming here or ordering here because of his rude behavior.
Atmosphere: 1
Food: 3
Service: 1
Willy Shakes
Hair in food and orders done wrong. They hire anyone I guess…
Atmosphere: 1
Food: 1
Service: 1
Andrew Martini
Big management failure at this location. Ordered delivery; we're less than 1/2 mile from the store. Estimate was 40-50 minutes. It took over two hours to be delivered. Wife called the store to check on the order status around the hour mark and was told they had a single driver running back and forth, and that - despite having been done for 45 minutes at this point - our pizza was still at the store. If you're that backed up, clearly you have a backlog of orders, so wouldn't it make more sense to pack the guy's car with all of the outstanding deliveries instead of just letting them sit at the store and having him run back and forth? As midnight passed, I checked online - still able to place another order for delivery. So, delivery is taking two hours and you haven't turned off online delivery orders after midnight when you close at 1 AM? That's going to guarantee some customers are even more upset. Delivery driver - when he finally showed up - was nice and apologetic and explained that the other two drivers had called out and that he was alone for deliveries that evening. Fair enough - definitely not his fault, and I feel back for the harsher words he certainly heard this evening from others. Food was completely cold - definitely not food safe; never stood a chance. This was a total failure of management. Turn off delivery ordering if you're that backed up. Better yet, if you have 2/3 of your drivers call out, then the manager needs to buckle up and clock some windshield time delivering themselves. Avoid this location at all costs.
Bonus cherry on top: What in the world is that cut job on the pizza? I can't even...
Atmosphere: 1
Food: 1
Service: 1
Jennipher Longerbeam
Ordered pizza for my office, kind of a large order. Pizza showed up on time and FRESH! Customer service was exceptional!
Atmosphere: 5
Food: 5
Service: 5
Angela Penrose
Ordered a bunch of pizzas for a party. Did a pick-up order. They were ready fast and they were accurate.
Placed an order today, everything went good until quality inspection, it sat there for over an hour. No updates nothing. Called to cancel my order and got a rude response. This location needs some corrections at the least. Makes domino's look bad as a company when they hire workers like that
Atmosphere: 1
Food: 3
Service: 1
Will did amazing on delivery the store tonight did amazing on timing1-14-26 1020pm for delivery
Been a regular here for past 2 yrs.they got better and better . They do a great job and food taste great . 👍
Atmosphere: 5
Food: 5
Service: 5
Took a little longer than expected but it was good and the delivery driver Kevin was really nice
Food: 5
Service: 5
I appreciate Kobe’s tremendous customer service. He took care of me on my order today. Thank you so much for what you do.
Atmosphere: 5
Food: 5
Service: 5
Ordered wings and loaded tots. The food was made well. The driver was friendly. My only suggestion would be to time your cooking closer to when you will have a driver ready.
Food: 5
Some computer that could not get my order correct get a real person or I will order again.
Service: 1
Ive been trying to find a pizza place in Lansing for a while and have decided that this Domino's on S. Cedar is the one for me. My pizza today had abundant toppings and was baked to perfection. Thank you to all of you who work there!
Atmosphere: 5
Food: 5
Service: 5
Is this a joke? Chicken Alfredo?!?! It doesn’t even completely cover the bottom of the tray and where’s the chicken?
Atmosphere: 1
Food: 1
Service: 5
Dominoes is the best idc what anyone says ..food, service, delivery timing, ALL 5 stars .. downtown and s. Cedar are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So I could be wrong, but I’m pretty sure his name was Brandon (he was wearing glasses and has a short beard). He delivered my pizza. I went to pay him cash, and he kept giving me an attitude like I did something wrong and was having such horrible customer service, especially after I didn’t give him a cash tip. The past three people that have delivered my food to me were really nice, and one of them was really sweet. I can’t remember his name, but god bless his soul. I wish I could’ve tipped him more, but anyways, Brandon’s attitude was so uncalled for, especially because I was being so nice and asking how his day was going. Honestly, after this experience, I don’t want to get food here, especially if I get a driver like Brandon. I honestly don’t recommend coming here or ordering here because of his rude behavior.
Atmosphere: 1
Food: 3
Service: 1
Hair in food and orders done wrong. They hire anyone I guess…
Atmosphere: 1
Food: 1
Service: 1
Big management failure at this location. Ordered delivery; we're less than 1/2 mile from the store. Estimate was 40-50 minutes. It took over two hours to be delivered. Wife called the store to check on the order status around the hour mark and was told they had a single driver running back and forth, and that - despite having been done for 45 minutes at this point - our pizza was still at the store. If you're that backed up, clearly you have a backlog of orders, so wouldn't it make more sense to pack the guy's car with all of the outstanding deliveries instead of just letting them sit at the store and having him run back and forth? As midnight passed, I checked online - still able to place another order for delivery. So, delivery is taking two hours and you haven't turned off online delivery orders after midnight when you close at 1 AM? That's going to guarantee some customers are even more upset. Delivery driver - when he finally showed up - was nice and apologetic and explained that the other two drivers had called out and that he was alone for deliveries that evening. Fair enough - definitely not his fault, and I feel back for the harsher words he certainly heard this evening from others. Food was completely cold - definitely not food safe; never stood a chance. This was a total failure of management. Turn off delivery ordering if you're that backed up. Better yet, if you have 2/3 of your drivers call out, then the manager needs to buckle up and clock some windshield time delivering themselves. Avoid this location at all costs.
Bonus cherry on top: What in the world is that cut job on the pizza? I can't even...
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza for my office, kind of a large order. Pizza showed up on time and FRESH! Customer service was exceptional!
Atmosphere: 5
Food: 5
Service: 5
Ordered a bunch of pizzas for a party. Did a pick-up order. They were ready fast and they were accurate.
Atmosphere: 4
Food: 5
Service: 4
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