Domino's Pizza

1701 S Waverly Rd, Lansing
(517) 999-5050

Recent Reviews

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Nick Hughett

Ordered two pizzas and wings, no extra cheese on either pizza and no extra sausage on another. Wings looked like pigeon wings. 62$ not worth it, will not order from here ever again

Jason Lam

tried calling the store 5 TIMES FOR 25 MINUTES to correct a mistake in my order. No one answered. This is extremely frustrating, start answering the god damn phone.

Ryder Davis

I walked in and asked about my order that I called in. The lady looked so confused. She proceeded to tell me that an order was paid for at 6pm, mind you I ordered at 8:30. The order had the same first name as me. She told me she couldn’t find my order and that she didn’t know what to do. She said sometimes the customer service number sends the order to another location and she couldn’t check where my order was. This place was closer to me. I asked her to make me another and she said it would be 20 minutes. I said no thanks and I left. I’m not driving around finding my pizza order to get a cold pizza. I haven’t ordered a pizza in years and wanted a small pizza to have ready.

Enya Mansozamora

Whoever the lady manager is that's working at this very minute she's very rude disrespectful and she judges like she's prejudiced y'all need to get better workers or find someone that actually wants to work at Domino's and is kind and respectful to your guys's customers I wish it was higher up where I can complain even more

Cody Paseka

This location never can never deliver a hot pizza and I only live around the corner! The manager Todd is clueless to understanding customer service and is more like a babysitter to the staff. Why do I keep ordering from them?, I guess I'm hoping for change...

Tammy Marie

This Domino's is consistently the most reliable place I have ever ordered pizza. Food is hot delicious and FAST... I have received food that was too hot to eat! Thanks to this AMAZING team!

Zay

I order a Philly cheese pizza didn’t get it at all

Charlie Noire

Two hours for 1 pizza every other time we order is insane... just to watch the pizza tracker say the driver is right around the corner for a solid hour not moving. So you call the store which is only 5mins up the street and get nothing but attitude from that dude as he puts you on hold to kick his driver's ass in gear. At that point I'm good, cancel my order. Trash. Domino's is trash. Their service is trash. Irredeemable trash slinging moderately passable pizzas depending on their mood on any given day.

Brandy Powell

Ordered a half cheese, half meat lovers pizza. Got all meat lovers. When we called we were told by the manager, Kelly, there was nothing they can do and she can’t stay on the phone with us all night. She said she made the pizza herself. We insisted we have a toddler who cannot eat meat but she hung up on us.
Please see the photo. The pizza that is missing is on the plate and you can see we had to pull off the meat. Clearly more than half the pizza is meat! The 4 slices missing had all meat!

James Herr

This place consistently delivers a great product. We order NY Style, extra sauce, light cheese, jalapeno, and the so important we'll done! Truly great pizza they do perfect over 95% of the time. We ALWAYS order pizza well done, other places usually don't do it. Kudos!

Tishieka Haviland

Placed an order they did not send me the right products called and let them know told me it would be on the way 2 hours later I'm still sitting here when I called to ask where items were employee play games on the phone several times before she started getting rude like I never placed an order but then turned around and gave me the address to the order I placed it to never received my items or my money back

Atmosphere: 1

Service: 1

Manuel Adrián Bernal romero

I have ordered 3 times and every time my pizza was burned! I paid and got my stuff out I won't order from here again

Atmosphere: 1

Food: 1

Service: 2

YEldArb EldrAcm

Food was made correctly. Driver was professional and courteous. Delivery was fast from the time the delivery driver had left the store. Domino's works in a pinch for a quick bite at night.

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza

Dre Style

Just got done ordering wings and sprite 2 litter and a 20 oz water waiting over an hr for my order the lady kelly came to my door just wings I ask where is my drinks she say you didn’t have any and walked off but before she did I retrieved my phone to call the store had to call 4x but finally answered past one I been ordering food all week and because the driver forgets my things she states she uncomfortable because I’m black and it’s night time my tone was just where my drinks the lady didn’t care at all I called the store (they said )they get a driver to bring me my drinks cause that’s all I wanted then they said they couldn’t I could get credit and from the last order they didn’t have my name in the credit book Kelly the delivery driver needs to be fired can’t accept when she messed up on my order and that guy Jermaine need to be fired demanding a tip you deliver on time you may get a tip be nice may get a tip i feel like they just hiring drug addicts i tip nice but its not like i have to the manager could have bought me my stuff im not even 10 mins away

Charlotte Renee

Dominoes pizza crust has changed; I don't like it. I only eat the naked chicken wings from this place.

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