Waited in drive through for 10 minutes and no movement, so decided to go inside. Only two employees working. Dude at least said he’d be with me in a minute. Store was filthy - I scanned the counters and cases where the donuts are kept - crumbs and misc debris all over. Observed multiple fruit flies buzzing around the donuts. Will not return.
Atmosphere: 1
Food: 3
Service: 2
Daliah Aoun
I came here on 12/1 and someone forgot our donut and the sweet person with the cute blue hair at the window gave us our donut when we came back around and gave us extra + apologized!!! Super sweet, very good costumer service! And our drinks were fantastic. Shout out!
Phillip Phan
Coffee and environment is fine, but service was awful. Staff was doing everything but taking orders and preparing mobile orders. Waited much longer for my drink and food than any other Dunkin’ locations I’ve been to.
Atmosphere: 4
Food: 5
Service: 1
Jake Lee
Don’t be open on thanksgiving if you don’t wanna work. The owner is the one who gave me my food, got 3 half pieces of bacon for the stacker and my hashbrowns had 3 1/2. Don’t even wanna talk about the sandwich. Had to knock on the windows for the remainder of my order.
Atmosphere: 1
Food: 1
Service: 1
Harold Snow Jr
friendly staff
Atmosphere: 3
Food: 3
Service: 3
Allan Greig
This place has consistently poor customer service. The staffer did his very best to not say a single word to me as I ordered at the counter. When given the wrong item another staffer said “that is all we have” and made zero attempt at an apology or correction. Some people are not built for customer service and should probably not be in that position. Boss, hire or train people to be people centered if you want them to come back.
Atmosphere: 1
Food: 3
Service: 1
lily cabler
Genuinely have not been here one time and greeting with a happy employee. They are always rude, slow, and get mad at customers when they are busy. They are always busy you'd think they'd be used to it. I work in the food industry so I understand being busy but i've came here so many times and have never had a different experience. teaching some patience and kindness could go along way at this location <3
Atmosphere: 5
Food: 5
Service: 1
dave Vito
This store bad service is utterly ridiculous, management is too blame, everyone do what they please but work, waiting time is astonishing . This store personnel need to be replaced for the own good of the franchise.
Atmosphere: 1
Food: 1
Service: 1
jessica link
Drive through took forever!! Definitely not a spot to stop by if you are expecting to be somewhere! I waited 30 minutes in the drive through, absolutely insane
Ryleigh Murphy
If I could give zero stars I would. Employees had the worst customer service that I’ve experienced at any place ever.
Just ordered two breakfast sandwiches, was handed one. Told the worker I only got one sandwich and she said “no I put them both in there” as I was literally holding the single sandwich they had given me. She then proceeded to make me the wrong sandwich and flatten and smoosh it down. It’s honestly the most unappetizing sandwich I have seen because I can tell it was hand pressed flat and made out of anger even though there wouldn’t have been a problem if the job would have just been done right the first time. Instead it just never got done right
Atmosphere: 1
Food: 1
Service: 1
Rod ROD
Convenient, clean, nice people working. Variety of doughnuts was a bit sparse, but it was late afternoon.
Tony Corwin
Not sure if your employees are working too fast or just didn’t have the items I asked for. A double chocolate donut has frosting not glaze. I received my free iced original coffee (that I didn’t really want) but not my Pepsi. My fault for thinking my favorite chain wouldn’t be so incompetent. I guess it’s just the location. You also forgot my extra egg on the sausage sandwich
Food: 3
Service: 1
Cassie Scramlin
Went in to place an order. Stood there for a couple minutes. Two people just standing around who couldn’t be bothered to take my order. I walked out.
Service: 1
Michael Frost
Quick, Convenient, and Delicious! I'm always impressed with the speed and efficiency of my local Dunkin' Donuts drive-thru. Even during the morning rush, the line moves quickly, and the staff is always friendly and upbeat. They get my order right every time, which is a huge plus! Whether I'm grabbing a quick coffee and donut for myself or a box of Munchkins for the office, Dunkin's drive-thru is my go-to. The convenience factor is unbeatable, and the consistently good coffee and fresh donuts make it a perfect way to start my day (or get an afternoon pick-me-up!). Highly recommend for anyone looking for a tasty and hassle-free treat!
Waited in drive through for 10 minutes and no movement, so decided to go inside. Only two employees working. Dude at least said he’d be with me in a minute. Store was filthy - I scanned the counters and cases where the donuts are kept - crumbs and misc debris all over. Observed multiple fruit flies buzzing around the donuts. Will not return.
Atmosphere: 1
Food: 3
Service: 2
I came here on 12/1 and someone forgot our donut and the sweet person with the cute blue hair at the window gave us our donut when we came back around and gave us extra + apologized!!! Super sweet, very good costumer service! And our drinks were fantastic. Shout out!
Coffee and environment is fine, but service was awful. Staff was doing everything but taking orders and preparing mobile orders. Waited much longer for my drink and food than any other Dunkin’ locations I’ve been to.
Atmosphere: 4
Food: 5
Service: 1
Don’t be open on thanksgiving if you don’t wanna work. The owner is the one who gave me my food, got 3 half pieces of bacon for the stacker and my hashbrowns had 3 1/2. Don’t even wanna talk about the sandwich. Had to knock on the windows for the remainder of my order.
Atmosphere: 1
Food: 1
Service: 1
friendly staff
Atmosphere: 3
Food: 3
Service: 3
This place has consistently poor customer service. The staffer did his very best to not say a single word to me as I ordered at the counter. When given the wrong item another staffer said “that is all we have” and made zero attempt at an apology or correction. Some people are not built for customer service and should probably not be in that position. Boss, hire or train people to be people centered if you want them to come back.
Atmosphere: 1
Food: 3
Service: 1
Genuinely have not been here one time and greeting with a happy employee. They are always rude, slow, and get mad at customers when they are busy. They are always busy you'd think they'd be used to it. I work in the food industry so I understand being busy but i've came here so many times and have never had a different experience. teaching some patience and kindness could go along way at this location <3
Atmosphere: 5
Food: 5
Service: 1
This store bad service is utterly ridiculous, management is too blame, everyone do what they please but work, waiting time is astonishing . This store personnel need to be replaced for the own good of the franchise.
Atmosphere: 1
Food: 1
Service: 1
Drive through took forever!! Definitely not a spot to stop by if you are expecting to be somewhere! I waited 30 minutes in the drive through, absolutely insane
If I could give zero stars I would. Employees had the worst customer service that I’ve experienced at any place ever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just ordered two breakfast sandwiches, was handed one. Told the worker I only got one sandwich and she said “no I put them both in there” as I was literally holding the single sandwich they had given me. She then proceeded to make me the wrong sandwich and flatten and smoosh it down. It’s honestly the most unappetizing sandwich I have seen because I can tell it was hand pressed flat and made out of anger even though there wouldn’t have been a problem if the job would have just been done right the first time. Instead it just never got done right
Atmosphere: 1
Food: 1
Service: 1
Convenient, clean, nice people working. Variety of doughnuts was a bit sparse, but it was late afternoon.
Not sure if your employees are working too fast or just didn’t have the items I asked for. A double chocolate donut has frosting not glaze. I received my free iced original coffee (that I didn’t really want) but not my Pepsi. My fault for thinking my favorite chain wouldn’t be so incompetent. I guess it’s just the location. You also forgot my extra egg on the sausage sandwich
Food: 3
Service: 1
Went in to place an order. Stood there for a couple minutes. Two people just standing around who couldn’t be bothered to take my order. I walked out.
Service: 1
Quick, Convenient, and Delicious! I'm always impressed with the speed and efficiency of my local Dunkin' Donuts drive-thru. Even during the morning rush, the line moves quickly, and the staff is always friendly and upbeat. They get my order right every time, which is a huge plus! Whether I'm grabbing a quick coffee and donut for myself or a box of Munchkins for the office, Dunkin's drive-thru is my go-to. The convenience factor is unbeatable, and the consistently good coffee and fresh donuts make it a perfect way to start my day (or get an afternoon pick-me-up!). Highly recommend for anyone looking for a tasty and hassle-free treat!
Atmosphere: 5
Food: 5
Service: 5
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