Iorio Gelato @ Horrocks

7420 W Saginaw Hwy, Lansing
(517) 220-4363

Recent Reviews

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liza Batman

This is the best gelato! I love this place and I go every Saturday with my twin grandsons. Every worker is amazing and really sweet. In my opinion this place is the coziest and the most welcoming that I have been to in my 68 years of life. A big thanks to the workers and to whoever runs this company. Sending love. Thank you for making my saturdays a little bit more special!šŸ¦šŸØ šŸ§

Violet Beck

Absolute worst customer service there were two young ladies the blonde one was constantly on her phone and was super rude when we asked for a sample.

Jim Peacock

Fantastic place. You want it? They have it. Staff was very polite and helpful.

Mary Lemmer

Great gelato, desserts, and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaron, Gelato

Alex ā€œAlā€

Loved the Gelato, especially the blueberry muffin, with muffin pieces. Also the berry pineapple flavor was very refreshing.

Atmosphere: 5

Food: 5

Service: 5

Claudia Vot

They have many flavors, and that probably it is the first time I see. They allow you to try first. Fair price. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gelato

Moises Rios

I understand staff ain't getting paid a lot to care but damn the girls behind the counter are rude just get a new job if you don't like customer service

Food: 5

Service: 1

Andrew V

Very rude staff. Two were on their phone and when they rang our order, we just asked if they could ring up our other items, and she rudely snapped We are a different company! Then went back to their phone. Will be going to whole foods for Gelato now.

Atmosphere: 1

Food: 3

Service: 1

Zac Thomas

Way too sweet and taste very cheap/bland compares to the ones from the whole

Atmosphere: 1

Food: 1

Service: 1

Stephen L Harless

I came for gelato and got a staff member looking at me like I stuck my foot in the gelato.This was the second time I’ve been served by this employee and the second time she was very curt, antisocial, and rude. Her coworker was no different.I’ve edited my review to be more understandable—I hope that the owner, who commented hoping that I had a great gelato experience, understands better now that I didn’t.

Steven T.

Oh good lord this gelato was fantastic and the stores themselves were fun to walk around and everything smelled so nice and tasty ah my god it was all so magical

Day Meh

Amazing ice cream, a bit pricey for the size but still so good

Isabella Wesley

I woke up this morning with a craving for some iorio gelato, i immediately run to the location on the west side of lansing to see the most amazing, beautiful, dedicated staff member (reese carlson) best service i’ve ever received. Best gelato i’ve ever eaten.

baby jay

The Gelato was really good! Expensive but there were a lot of yummy options. We tried the chocolate chocolate chip

Philip Purdy

Rudest and most horrible service I’ve had since living in California. Stuck up and poor attitude of the two young women behind the counter. Gelato was good, so not a total loss. Hopefully these girls learn to serve the customer better.

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