Iorio Gelato @ Horrocks
7420 W Saginaw Hwy, Lansing
(517) 220-4363
Recent Reviews
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This is the best gelato! I love this place and I go every Saturday with my twin grandsons. Every worker is amazing and really sweet. In my opinion this place is the coziest and the most welcoming that I have been to in my 68 years of life. A big thanks to the workers and to whoever runs this company. Sending love. Thank you for making my saturdays a little bit more special!š¦šØ š§
Absolute worst customer service there were two young ladies the blonde one was constantly on her phone and was super rude when we asked for a sample.
Fantastic place. You want it? They have it. Staff was very polite and helpful.
Great gelato, desserts, and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaron, Gelato
Loved the Gelato, especially the blueberry muffin, with muffin pieces. Also the berry pineapple flavor was very refreshing.
Atmosphere: 5
Food: 5
Service: 5
They have many flavors, and that probably it is the first time I see. They allow you to try first. Fair price. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
I understand staff ain't getting paid a lot to care but damn the girls behind the counter are rude just get a new job if you don't like customer service
Food: 5
Service: 1
Very rude staff. Two were on their phone and when they rang our order, we just asked if they could ring up our other items, and she rudely snapped We are a different company! Then went back to their phone. Will be going to whole foods for Gelato now.
Atmosphere: 1
Food: 3
Service: 1
Way too sweet and taste very cheap/bland compares to the ones from the whole
Atmosphere: 1
Food: 1
Service: 1
I came for gelato and got a staff member looking at me like I stuck my foot in the gelato.This was the second time Iāve been served by this employee and the second time she was very curt, antisocial, and rude. Her coworker was no different.Iāve edited my review to be more understandableāI hope that the owner, who commented hoping that I had a great gelato experience, understands better now that I didnāt.
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Oh good lord this gelato was fantastic and the stores themselves were fun to walk around and everything smelled so nice and tasty ah my god it was all so magical
Amazing ice cream, a bit pricey for the size but still so good
I woke up this morning with a craving for some iorio gelato, i immediately run to the location on the west side of lansing to see the most amazing, beautiful, dedicated staff member (reese carlson) best service iāve ever received. Best gelato iāve ever eaten.
The Gelato was really good! Expensive but there were a lot of yummy options. We tried the chocolate chocolate chip
Rudest and most horrible service Iāve had since living in California. Stuck up and poor attitude of the two young women behind the counter. Gelato was good, so not a total loss. Hopefully these girls learn to serve the customer better.
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