KFC

4509 W Saginaw Hwy, Lansing
(517) 323-4073

Recent Reviews

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Mark Walker

The lady at the drive thru window with the beard (wearing sunglasses inside of a building) is very rude.

Service: 1

Casey Casillas

The employees are very rude! I would NOT recommend bringing family or children.

Kid-friendliness: Rude employees

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Fried Chicken

Misti Husby

Great customer service!

Anthony crenshaw

It's always a joy to go into KFC on w Saginaw they always working nice play to go and men I love they coleslaw I will always go to this spot I love the lady that work there as well

Atmosphere: 5

Food: 5

Service: 4

henretta collins

I love going to this play good service all the time hot food

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 3 PC Chicken Box

MichiganLady 1986

Employees are rude, food tasted like it hd been sitting all week and why does it smell like backed up sewage near the bathrooms? Just over all horrible.

Atmosphere: 1

Food: 1

Service: 1

Styx Cyprus

Some lady rudely told me to get out of the store at 9:30pm ( google says they close at TEN PM) while I was trying to warm up while waiting for the bus in a snow storm.
Horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Megan Collins

Service was great nice clean store

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Elizabeth Britton

Potatoes and gravy had been there awhile. It was more like the gravy was soaked into the potatoes and no longer on top of. Employees were great though.

Atmosphere: 4

Food: 3

Service: 5

Kirk LaDuke

They never have online ordering available, which is already annoying. Then stopped by today to get 2 of the meal for 2, that they show on the website, but was told they don't have that. Which is crazy, it's literally part of the "taste of KFC" menu campaign they have.
We never really have KFC anymore because this store is by far the closest to us, and they never have what we want. Unfortunately i guess that means no fried chicken for this fella.
Hopefully they will eventually get there stuff together here, and I can go back to having my fried chicken. In the mean time, anyone know any good fried chicken places on the west side of Lansing?

Brandt Kearly

Everything was GREAT! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Brad Hilts

Drive thru, no wait, rapid results, good food.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: 8 Piece Meal, Fried Chicken

Keathan S

Pretended to be out of nuggets, short and rude over the intercom, avoid this location

Atmosphere: 1

Food: 1

Service: 1

Jean Cain

WOW ... Never been so disappointed with KFC. No one in our party of 5 was happy with the food. 8 piece meal and a kid's meal was ordered. Recd 4 wings, 1 leg, 2 thighs, 1 breast. In their favor ... it was probably hard to tell what each was thru very thick, hard and overcooked clumps of batter. Biscuits over cooked & hard as a hockey puck. Literally, no taste left. Lady taking indoor order was not your friend. The kids meal was replaced with up-priced (meat only). Bucket came with no honey, no butter, no salt/pepper or ketchup. Napkins were no where to be seen. So a big warning here if you do stop. 1. Know exactly what you want coming in 2. Browse any deals & watch for being up-priced on items. 3. Ask for every addtl support items ex honey, salt, straw etc. 4. Check your food before paying. Other than all that ... the corn was good.

Parking: Side walks were cleared of snow.

Atmosphere: 3

Food: 1

Service: 2

Phillip Lacy

Online orders are always down

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