Making my review much simpler. It’s been five years and they still don’t allow dine in. 😂 There is no reason to dine here because the food is sour and disgusting. The service is the same. They won’t even let you go to the bathroom. It’s by far top 5 worst locally owned restaurants in Lansing. They really should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Lisette Foster
We love the turkey grinders! And that you can buy a 1/4 size. I don’t know anywhere else you can get that size. And it’s perfect! Always fresh made with a crunchy bread that is so delicious! And they’ve maintained their quality for years love love, love!
Food: 5
Service: 5
B.K Gilliam
If there's one thing to say about this business, is that it has consistently over the last 25yrs I've been going there, has had some of the best grinders I've ever had! Prices have always been fair, service has always been friendly no matter which location I went to
Atmosphere: 4
Food: 5
Service: 5
Kaleen Paddock
Very poor service I am a new door Dasher in the area doordash gave me this order by accident however because I didn't have a door dash bag I was sent away and the mixed girl with black hair very unprofessional laughing because doordash hasn't sent me the proper bags I need for specific buildings... Not only that the girl with the black and white glass blonde hair very unprofessional when confronted about laughing at me for not having a bag she said I was unprofessional for not coming prepared? How it is my fault that I was given an order for your location and door dash hasn't sent me a bag yet? That's not me being unprofessional I'm a new Dasher your staff should seriously understand that then wanna ask me to buy a bag for more then what I'm getting for the like no that is just very unprofessional and I will NEVER EAT HERE OR GRAB A PICKUP ORDER never in a million years have a seen a business run like this it's very sad
Atmosphere: 1
Food: 1
Service: 1
Nick Gargano
Good pizza for a reasonable price. If we're talking about the Italian grinder, then that's 5 stars.
Food: 4
Camille Gentry
I ordered a steak and cheese grinder tonight and thank God I wasn’t eating fast, because I found a mangled piece of plastic buried in my grinder. I called them and they refused to remake my food and give me a refund. They wanted me to come back, which I refused as there is a snow storm going on. I wasn’t able to speak directly to a manager which should have happened. Instead, the worker and the “manager” talked back and forth while I was on the phone. While on the phone I picked through the sandwich obviously alarmed. I found a smaller piece of plastic also mangled and something brown and pointy like a stick not sure what it is, but definitely hard as a brick and razor sharp at the end. I don’t even want to pick through the other half of the grinder to find out what else might be in there. Too bad I couldn’t post the videos I took. I’m actually appalled. You never think it will happen to you. Their customer service has always been poor, my boyfriend won’t eat this location’s food because of it. I love Mancino’s food, guess I’ll stick to the GL and Mt. Hope locations. If you’re feeding this to your children you might want to sift through it first. Also the waffle fries I received with this order were cold and clearly not fresh. End rant.10/10 do not recommend!
Dana Eichholtz
I went into pick up an order, the manager and another worker were all over eachother which I feel is unprofessional in the workplace . They were very rude as well as I asked a question and the girl gave me a dirty look when I asked how much the little cookie was and if they take tap pay .
Service: 2
Elmer Laue
Always a great grinder i get the italian it is a great sandwich
Atmosphere: 5
Food: 5
Service: 5
Simon Judoc
Extremely rude service
Atmosphere: 1
Food: 1
Service: 1
Greg Oberg
Store appeared to be doing some remodeling and also had no fountain pop at the time. Food was good as always
The staff here during lunch 10/13 at 12:30pm are amazing, so incredibly thorough and helpful. Definitely some of the best customer service I've come across in a long time. Amber deserves a huge shout out for her friendly and knowledgeable demeanor.
Atmosphere: 5
Food: 5
Service: 5
David Keyes
Have no idea why we cant dine in.
Atmosphere: 2
Food: 3
Service: 4
Shawna Allen
I ordered from the store because I love Mancino’s normal I ordered twice in one night and both times they gave my order to somebody else and the manager refused to make it right. I am out over $50 because of their negligence and refusal to fix their mistake at this point, I do not recommend this restaurant. They have obviously fell off. I will never spend a dime here again. They blatantly ripped me off not once but twice.
Mark Harless
This place needs to open the dining room or just close.
Making my review much simpler. It’s been five years and they still don’t allow dine in. 😂 There is no reason to dine here because the food is sour and disgusting. The service is the same. They won’t even let you go to the bathroom. It’s by far top 5 worst locally owned restaurants in Lansing. They really should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
We love the turkey grinders! And that you can buy a 1/4 size. I don’t know anywhere else you can get that size. And it’s perfect! Always fresh made with a crunchy bread that is so delicious! And they’ve maintained their quality for years love love, love!
Food: 5
Service: 5
If there's one thing to say about this business, is that it has consistently over the last 25yrs I've been going there, has had some of the best grinders I've ever had! Prices have always been fair, service has always been friendly no matter which location I went to
Atmosphere: 4
Food: 5
Service: 5
Very poor service I am a new door Dasher in the area doordash gave me this order by accident however because I didn't have a door dash bag I was sent away and the mixed girl with black hair very unprofessional laughing because doordash hasn't sent me the proper bags I need for specific buildings... Not only that the girl with the black and white glass blonde hair very unprofessional when confronted about laughing at me for not having a bag she said I was unprofessional for not coming prepared? How it is my fault that I was given an order for your location and door dash hasn't sent me a bag yet? That's not me being unprofessional I'm a new Dasher your staff should seriously understand that then wanna ask me to buy a bag for more then what I'm getting for the like no that is just very unprofessional and I will NEVER EAT HERE OR GRAB A PICKUP ORDER never in a million years have a seen a business run like this it's very sad
Atmosphere: 1
Food: 1
Service: 1
Good pizza for a reasonable price. If we're talking about the Italian grinder, then that's 5 stars.
Food: 4
I ordered a steak and cheese grinder tonight and thank God I wasn’t eating fast, because I found a mangled piece of plastic buried in my grinder. I called them and they refused to remake my food and give me a refund. They wanted me to come back, which I refused as there is a snow storm going on. I wasn’t able to speak directly to a manager which should have happened. Instead, the worker and the “manager” talked back and forth while I was on the phone. While on the phone I picked through the sandwich obviously alarmed. I found a smaller piece of plastic also mangled and something brown and pointy like a stick not sure what it is, but definitely hard as a brick and razor sharp at the end. I don’t even want to pick through the other half of the grinder to find out what else might be in there. Too bad I couldn’t post the videos I took. I’m actually appalled. You never think it will happen to you. Their customer service has always been poor, my boyfriend won’t eat this location’s food because of it. I love Mancino’s food, guess I’ll stick to the GL and Mt. Hope locations. If you’re feeding this to your children you might want to sift through it first. Also the waffle fries I received with this order were cold and clearly not fresh. End rant.10/10 do not recommend!
I went into pick up an order, the manager and another worker were all over eachother which I feel is unprofessional in the workplace . They were very rude as well as I asked a question and the girl gave me a dirty look when I asked how much the little cookie was and if they take tap pay .
Service: 2
Always a great grinder i get the italian it is a great sandwich
Atmosphere: 5
Food: 5
Service: 5
Extremely rude service
Atmosphere: 1
Food: 1
Service: 1
Store appeared to be doing some remodeling and also had no fountain pop at the time. Food was good as always
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The staff here during lunch 10/13 at 12:30pm are amazing, so incredibly thorough and helpful. Definitely some of the best customer service I've come across in a long time. Amber deserves a huge shout out for her friendly and knowledgeable demeanor.
Atmosphere: 5
Food: 5
Service: 5
Have no idea why we cant dine in.
Atmosphere: 2
Food: 3
Service: 4
I ordered from the store because I love Mancino’s normal I ordered twice in one night and both times they gave my order to somebody else and the manager refused to make it right. I am out over $50 because of their negligence and refusal to fix their mistake at this point, I do not recommend this restaurant. They have obviously fell off. I will never spend a dime here again. They blatantly ripped me off not once but twice.
This place needs to open the dining room or just close.
Amber is the BEST🥰
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