Panda Express
4433 W Saginaw Hwy, Lansing
(517) 321-8618
Recent Reviews
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The guy working the window last night was rude as hell. I will never understand why people work customer service job's they clearly shouldn't be. The food was decent but portions were very small compared to normal
Food: 3
Service: 1
I had one of the worst experiences I’ve ever had at Panda Express. The employee named Anna completely messed up our entire order, then made us wait an extremely long time for food that was still wrong.
Instead of fixing the mistake or apologizing, she was rude, dismissive, and outright disrespectful. What made it even worse was that she embarrassed us in front of other customers, acting like the mistake was somehow our fault.
The lack of professionalism was shocking. Slow service, incorrect food, and humiliating behavior is unacceptable. I will not be returning, and I definitely wouldn’t recommend this location to anyone.
Service: 1
Come here if you want to sit in the drive through for half an hour at non peak hours
Atmosphere: 1
Service: 1
I found a giant black hair in my food. Order number 41137959021395976. At 1252pm on Jan 23 2026. Food was great until I found the hair. Really made me feel sick. The root was on the hair still. Gross. Also they didnt include the teriyaki sauce packets. When you ouck up the takeout the bag is tied up tight, so you assume its all there, That alone (no sauce) would make someone upset, when all they had was the teriyaki chicken. But the long black hair. Really?
Atmosphere: 4
Food: 4
Service: 5
manager was on fire!! they were busy and everyone was hustling, including her. love to see that!!
Atmosphere: 5
Food: 5
Service: 5
I have occasional issues here, usually with slow service or workers helping people ahead of me that got there after me, making me wait an extra 10-20 min. Other than that, they’re all very kind and the food is usually delicious.
Server Supak is super kind. This Panda is extraordinary clean. Food is good.
Atmosphere: 5
Food: 5
Service: 5
Completely messed up my entire order for almost 5 people, do better people.
The sad thing is, this was my first time trying Panda Express. My work is right next door and my boyfriend i decided to go here for the new years eve. I thought the food was amazing, the noodles were dried and had no flavor, but rice was good, the meat was good, too. I was hoping to try, again. Next day, today. Thursday January 1, 2026. I noticed I was feeling super unwell, and I hadn't ate anything prior the only thing we ate was panda express. My boyfriend and I both got sick quickly. I was the first one showing signs. We ended up getting food poisoning from here. That really sucks. I know I will never try from here, again. I'm assuming someone may have been sick yesterday, but please don't come to work knowing you're sick. I work in a restaurant and I knew to call in as I was not feeling well. Hope this place gets an inspector immediately.
Atmosphere: 2
Food: 3
Service: 2
I love panda express great food great value easily in and out if your in a hurry byt also has dining room which is nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great for when I want Chinese
Atmosphere: 5
Food: 5
Service: 5
Love the orange chicken
Food: 5
When a food place closes at 10, that means the kitchen closes at 10, not 9:35. If you want to turn customers away because you have no food and are lazy, don't work in the food business. I've worked at restaurants and in fast food. The kitchen closes when the establishment closes, and then you close the kitchen and clean up. Shear laziness closes the lobby at 9 and the kitchen almost 30 minutes before close. I've worked 2 hrs past close to keep the kitchen open then clean up. Then they tried to offer us a 10% discount on egg rolls because they had no food left. Go ahead and waste it/throw it away because 10% on an egg roll that's going in the trash is ridiculous. Such a waste of time trying to get dinner on the way home I will never be at this location again. Lazy employees will cost the establishment money.
Atmosphere: 1
Food: 1
Service: 1
Service is beyond incredible! Super friendly and enthusiastic from the food ordering, cooks to cashiers! We return for the service alone the food is very great too but the customer service is unmatched! (Night shift staff before close specifically) but daytime is nice as well
Atmosphere: 5
Food: 5
Service: 5
Yea I won’t be visiting this one again.
Food: 1
Service: 1
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