Pizza Hut
4421 W Saginaw Hwy, Lansing
(517) 827-8102
Recent Reviews
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Excellent food
Atmosphere: 5
Food: 5
Service: 5
Miss Keisha was friggin awesome I absolutely love this pizza hut, she was attentive, engaging, friendly, upbeat and a all around charm I will definitely be coming back to pizza hut because of her.
Atmosphere: 5
Food: 5
Service: 5
I'm glad this location opened. The manager and crew are always really nice and I've had hot and correct food every time! 10/10
Atmosphere: 5
Food: 5
Service: 5
$40 for some horrible tasting pizza. It said delivery in 40 minutes.. but didn't show up for almost 2 hours. Meat lovers pizza is bs. It's pepperoni, sausage and a couple strips or ham. What a waste of money. I'll stick to Jets & Cottage Inn
Atmosphere: 1
Food: 1
Service: 1
No dine in, carryout only. Manager was super helpful and the food was excellent.
Atmosphere: 4
Food: 5
Service: 5
Great food as always.
Atmosphere: 5
Food: 5
Service: 5
Jordan was a great help great customer service
Atmosphere: 5
Food: 5
Service: 5
I ordered carry out and the service was quick when I arrived and the pizza was hot. Staff was polite and very professional.
Atmosphere: 5
Food: 5
Service: 5
Just another bad review to add to this place. My order was canceled but I was never notified. When I called, I was told the food was out for delivery but it was picked up and canceled, never arriving to my house. Go elsewhere. Save yourself the frustration and just go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I love the cheesebread and convenient $6 boxes...I wish there was a cheese bread personal pan box!! My food is always fresh and good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breadsticks, Personal Pan Pizza
Restaurantji Recommends
To me it gives the feels of your neighbor pizza place. The staff are great and personable, honestly the staff can be the better part of the experience. The food and flavor were ok.
Atmosphere: 4
Food: 3
Service: 5
This place is horrible we ordered food and the app wouldn't work because we wanted it for 8:30 pm it took 30 minutes to contact the store and they said they would remake are order and they didn't the pizza sat for over an hour this place is horrible
Atmosphere: 1
Food: 1
Service: 1
I sure wish I would have checked reviews before placing an order on the app! Had I done that, I would’ve known to just skip it.
I placed an order for delivery at 7:55 PM on Thursday September 4, 2025. The estimated delivery time was 8:22 to 8:32 PM, which seemed reasonable considering the app was saying the wait time was about 30 minutes at this location. That time came and went, and the app started showing a delivery time of 45 to 60 minutes when I checked back out of curiosity. I called into the restaurant and got some Filipino at a call center overseas after an extended weight on hold, and then he tried to transfer me to the local store and I stayed on hold for about 15 minutes before I gave up. At that point I was delayed as I’m an over the road truck driver, and this delivery was going to be sent to my truck at a customer. There is no method by which to cancel the order and receive a refund apparently, which I would’ve done at that point and just carried on.
The food finally arrived at around quarter after nine, 50 minutes late, and though it was hot, it was obviously not fresh. The medium buffalo chicken tenders were soggy, the pepperoni and sausage stuffed crust pizza had a crust that was tough to chew and cheese that had fully congealed. it was pretty obvious that pizza had been sitting on the shelf waiting for a driver for probably about half an hour before it got slid into its temperature controlled bag and sent to me.
Oh, and I don’t know what’s so hard about delivery instructions that clearly say “deliver to the white Landstar semi in the parking lot“ but considering there was only one truck in the whole parking lot, and it had its running lights on, there really should’ve been no reason for the delivery driver’s confusion on where to bring the order to.
Pretty pathetic, so if I were you I don’t think I’d order from this place. Believe the negative reviews, they are accurate. This experience certainly made for a disappointing evening! I’ll be calling Customer Service and attempting to get a refund for this poor quality food.
Screenshot of the text messages they send added for validation; I guess that “report junk“ option at the bottom of the text message was a rather ominous prediction of the quality of the food!
Food: 3
Service: 1
Really good pizza
Atmosphere: 5
Food: 5
Service: 5
August 19th in the evening I Stood in the lobby for 30 minutes and didn’t get asked once for an order and when finally we were finally asked she asked what the name on my order was and I said I still haven’t placed one. She then walked to the back to the younger lady sitting in the back on her phone, I’m sure to ask for help, and she just screams to the store that they are refusing any orders now because they can’t handle the 10 orders they have. Nobody came back up to the register after that horrible service.
Atmosphere: 1
Food: 1
Service: 1
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