Cristian and mimi help my family pay for there drinks when they didn't have enough money
Atmosphere: 5
Food: 5
Service: 5
Ahnaliegh Jones
Mimi and christian helped me pay for my drinks when I didnt have enough to pay for them thank you so much it was well appreciated
Atmosphere: 5
Food: 5
Service: 5
Kyra Hopson
Limited selection and it seemed like we were a bother to staff.
Atmosphere: 4
Food: 4
Service: 4
Nate Compton
Should have been open according to Google and the sign on their door, but they never opened. Had to walk three blocks to get coffee instead. If you can't open, either update your Google or at least put a sign on the door...
Eric Chapman Chapman
Great place to stay, reads are good.
Atmosphere: 5
Service: 5
jjames2023
Upon arrival I did not get the room requested. The room I was given was not clean and customer service left me on hold multiple times. With that being said construction was going on in the motel. Upon going to the front desk I got a new room and a breakfast voucher and staff were attentive for the rest of my stay.
tspringer2023
The room was a bit dusty and didn’t feel clean. The window has paint splatters and were dingy. The towels were stiff and small. The toilet def needed wiped down and had stuff under the rim. The bed was uncomfortable.
arscottd
The parking is overpriced. The hotel was having construction done. I hope it is to rehab the entire hotel. The place is dated and smells old. The restaurant was nice. I doubt if I would stay there and pay for it myself.
bf0wkes
The construction was going on on the floor I was on and the rooms were not as clean as they should have been. check in and out were fast. Parking was convenient. Bar staff was great and had a nice smile.
L K
Very good stay, a well managed hotel. Very clean room. Friendly, accommodating staff. Beck on the front desk and Chief Engineer John Hazard were especially helpful. The hotel is walking distance from the State Capital buildings with convenient, attached parking and the ideal place to stay if you're doing going to the legislature. Lots of nearby bars and restaurants, walking distance. No need to drive, once you're there. I'll definitely be back.
The receptionist was rude upon checkin, blaming the problem on construction. The hall to our room wasn’t vacuumed, even though no construction there. The sheets on the bed were all wrinkled, like they weren’t changed. Very disappointed in the condition of the hotel, room, and staff.
DebraB10407
The entire experience from being checked into a room already in use (or never cleaned) non-working room key the second day, lackluster service in the restaurant, no room replenishment for coffee/creamer or any service for second day. Miscommunicated check out called for bellhop that never arrived and separate valet bill that required separate check out.
411nikiw
Lansing at the Capitol has bed bugs and not even willing to offer even an apology. No return call from property management or corporate. GROSS. Skip it. It will cost you more in the king run to stay here!
businesstripper721
Highly recommend this hotel! All of the staff were super friendly and helpful and it WAY cleaner than my house. Best place to stay in Lansing and only a short walk to downtown, the Capitol, and the big conference center.
dlloyd838187
The clerks were really great they made sure I got to my room they told me everything I needed to know about parking and made sure I understood what was going on only thing that was lacking was the food choices were very limited and finger foods instead of a meal you want to sit down and eat
Cristian and mimi help my family pay for there drinks when they didn't have enough money
Atmosphere: 5
Food: 5
Service: 5
Mimi and christian helped me pay for my drinks when I didnt have enough to pay for them thank you so much it was well appreciated
Atmosphere: 5
Food: 5
Service: 5
Limited selection and it seemed like we were
a bother to staff.
Atmosphere: 4
Food: 4
Service: 4
Should have been open according to Google and the sign on their door, but they never opened. Had to walk three blocks to get coffee instead. If you can't open, either update your Google or at least put a sign on the door...
Great place to stay, reads are good.
Atmosphere: 5
Service: 5
Upon arrival I did not get the room requested. The room I was given was not clean and customer service left me on hold multiple times. With that being said construction was going on in the motel. Upon going to the front desk I got a new room and a breakfast voucher and staff were attentive for the rest of my stay.
The room was a bit dusty and didn’t feel clean. The window has paint splatters and were dingy. The towels were stiff and small. The toilet def needed wiped down and had stuff under the rim. The bed was uncomfortable.
The parking is overpriced. The hotel was having construction done. I hope it is to rehab the entire hotel. The place is dated and smells old. The restaurant was nice. I doubt if I would stay there and pay for it myself.
The construction was going on on the floor I was on and the rooms were not as clean as they should have been. check in and out were fast. Parking was convenient. Bar staff was great and had a nice smile.
Very good stay, a well managed hotel. Very clean room. Friendly, accommodating staff. Beck on the front desk and Chief Engineer John Hazard were especially helpful. The hotel is walking distance from the State Capital buildings with convenient, attached parking and the ideal place to stay if you're doing going to the legislature. Lots of nearby bars and restaurants, walking distance. No need to drive, once you're there. I'll definitely be back.
Restaurantji Recommends
The receptionist was rude upon checkin, blaming the problem on construction. The hall to our room wasn’t vacuumed, even though no construction there. The sheets on the bed were all wrinkled, like they weren’t changed. Very disappointed in the condition of the hotel, room, and staff.
The entire experience from being checked into a room already in use (or never cleaned) non-working room key the second day, lackluster service in the restaurant, no room replenishment for coffee/creamer or any service for second day. Miscommunicated check out called for bellhop that never arrived and separate valet bill that required separate check out.
Lansing at the Capitol has bed bugs and not even willing to offer even an apology. No return call from property management or corporate. GROSS. Skip it. It will cost you more in the king run to stay here!
Highly recommend this hotel! All of the staff were super friendly and helpful and it WAY cleaner than my house. Best place to stay in Lansing and only a short walk to downtown, the Capitol, and the big conference center.
The clerks were really great they made sure I got to my room they told me everything I needed to know about parking and made sure I understood what was going on only thing that was lacking was the food choices were very limited and finger foods instead of a meal you want to sit down and eat
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