I love that this place has a drive thru but the line is usually pretty long. I placed a mobile order, super quick and easy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
KJ Callihan
friendly fun people, and they make the drinks right. If I'm not mistaken, this location is also unionized, which I like to support 😊
Ken Chester Jr
Great location, with plenty of seating
Kelly Kilpatrick-Phelps
Friendly staff Quick service
Atmosphere: 4
Food: 4
Service: 4
Leslie Crowell-Powell
I am here right now, and the barista was actually arguing with me about what light ice is and what’s not white ice I never have this trouble Biggby. I am starting to hate Starbucks. There are pain in rear This is at Cedar Street in Lansing 7:50
The Barista was blonde very loud, And very unprofessional wanted to argue
Atmosphere: 1
Food: 1
Service: 1
Paul Elam
Updating my 5 star review from 3 years ago to provide an updated customer service experience. I typically spend money at this location at least 2-3 times a week.
The last three times I have been there the experience has made me want to frequent another location because the drive through attendant has not been very hospitable.
Today I drove up and there was a thunderstorm so I couldn't role my window down due to the hard rain so I waited until I pulled up to the attendant to let them know I couldn't make my order at the speaker because it was pouring down and I couldn't hear well.
The attendant quickly told me she couldn't help me, everyone else was making their order in the rain and I could get out and come inside or drive back around and get in line. Wow! I would have been happy to drive back around or even come in if I had to, but not to deal with the person that spoke with me.
Well, I decided on a third option. Leave, with no plans to come back.
This was my go to Starbucks; not anymore!
Atmosphere: 5
Food: 5
Service: 1
Lo S
This location has really gone downhill. Staff not as friendly, very slow and I'm paying for mostly milk, can't even taste my coffee. And they forget parts of orders, try giving wrong coffee. I've given multiple chances and it's always like this. I think I'll be finding a different place to get a latte.
Atmosphere: 2
Food: 2
Service: 1
Dan M.
Starbucks has many hot and cold delicious beverages. Clean store. Great staff. This location is one of my favorites. Ample parking. Speed of service is quick and efficient.
I come to get work done at least once a week. Staff are incredibly nice and it's a very chill environment and parking is easy.
Neal Feldpausch
Great staff, amazing service. All around always good to my wife and daughter.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Sochor
Got the mushrooms and egg bites. It was delicious 😋 and also got the ice peach green tea (a bit too strong), but overall, it was good. Lastly, I got the lemon cake. As always, it's delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Paige Finch
I love that this particular Starbucks sells cranberry bliss bars by the box!
Atmosphere: 5
Food: 5
Service: 5
Carter Fuller
The service is awful; the manager, Tiffany, was rude and unfit for customer service.
I love that this place has a drive thru but the line is usually pretty long. I placed a mobile order, super quick and easy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
friendly fun people, and they make the drinks right. If I'm not mistaken, this location is also unionized, which I like to support 😊
Great location, with plenty of seating
Friendly staff
Quick service
Atmosphere: 4
Food: 4
Service: 4
I am here right now, and the barista was actually arguing with me about what light ice is and what’s not white ice I never have this trouble Biggby. I am starting to hate Starbucks. There are pain in rear
This is at Cedar Street in Lansing 7:50
The Barista was blonde very loud, And very unprofessional wanted to argue
Atmosphere: 1
Food: 1
Service: 1
Updating my 5 star review from 3 years ago to provide an updated customer service experience. I typically spend money at this location at least 2-3 times a week.
The last three times I have been there the experience has made me want to frequent another location because the drive through attendant has not been very hospitable.
Today I drove up and there was a thunderstorm so I couldn't role my window down due to the hard rain so I waited until I pulled up to the attendant to let them know I couldn't make my order at the speaker because it was pouring down and I couldn't hear well.
The attendant quickly told me she couldn't help me, everyone else was making their order in the rain and I could get out and come inside or drive back around and get in line. Wow! I would have been happy to drive back around or even come in if I had to, but not to deal with the person that spoke with me.
Well, I decided on a third option. Leave, with no plans to come back.
This was my go to Starbucks; not anymore!
Atmosphere: 5
Food: 5
Service: 1
This location has really gone downhill. Staff not as friendly, very slow and I'm paying for mostly milk, can't even taste my coffee. And they forget parts of orders, try giving wrong coffee. I've given multiple chances and it's always like this. I think I'll be finding a different place to get a latte.
Atmosphere: 2
Food: 2
Service: 1
Starbucks has many hot and cold delicious beverages. Clean store. Great staff. This location is one of my favorites. Ample parking. Speed of service is quick and efficient.
It's definitely one of the better ones!
Love this place! Great service!
Restaurantji Recommends
I come to get work done at least once a week. Staff are incredibly nice and it's a very chill environment and parking is easy.
Great staff, amazing service. All around always good to my wife and daughter.
Atmosphere: 5
Food: 5
Service: 5
Got the mushrooms and egg bites. It was delicious 😋 and also got the ice peach green tea (a bit too strong), but overall, it was good. Lastly, I got the lemon cake. As always, it's delicious 😋
Atmosphere: 5
Food: 5
Service: 5
I love that this particular Starbucks sells cranberry bliss bars by the box!
Atmosphere: 5
Food: 5
Service: 5
The service is awful; the manager, Tiffany, was rude and unfit for customer service.
Atmosphere: 1
Food: 1
Service: 1
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