i don’t often leave reviews, but this location blew me away! the bathrooms were sparkling, staff was friendly and attentive, and the food and drinks were well made! we missed one of our drinks, but after a short conversation with Remy they made the drink and even upsized it for us! we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Becky V
Very slow and it wasn't busy. We weren't even acknowledged in a timely manner.
Atmosphere: 3
Service: 2
Makayla Houston
Whoever it was at the window this morning; you made my wife's birthday extra extra special today❤️ Thank you. The crew here is especially kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
Patti Chapman
The blonde cashier was rude the rest of the staff were awesome and beverage was a 10
Atmosphere: 4
Food: 5
Service: 4
Wesley Wallace
Quick and reliable.
Atmosphere: 5
Food: 5
Service: 5
Isa Urbina
I was there yesterday and an adult lady who was taking my order was very unpleasant. If you don't have a knack for customer service, please look for another job.
Atmosphere: 1
Food: 1
Service: 1
DuJuanna Williams
I’ve been personally going to this Starbucks every single day since I moved to Lansing June of last year! (Not being dramatic) I’ve never had a bad experience at this Starbucks! Personally I stopped going to other ones because of the beautiful experience I get at this location every time! Samira is one of my favorite employees there! She has just a personality that’ll literally turn anyone’s bad day upside down!!! These are my favorite people and they’ll be y’all’s too, I definitely recommend this location to everybody!!💪🏾♥️♥️🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Shiriprettyhazeleyes
Awesome
Atmosphere: 5
Food: 5
Service: 5
Ambraja Snyder
Semira is VERY rude. Wouldn’t even let me speak and just walked away from the window. Will not be coming back :)
Service: 1
Tram Nguyen
I have been a regular customer at this location and have always enjoyed working on my projects here. However, during my recent visit march 18th 2025 at 7PM, I got caught up with my work and hadn’t had the chance to place an order yet. A staff member approached me to remind me of a new policy requiring customers to order to be able to sit. While I understand the need for policies, but it really made me feel uncomfortable and unappreciated as a loyal customer.
I wanted to share my experience because I truly value this place and hope the approach to policy enforcement can be more considerate.
Was in this Starbucks this morning for the first time. Very quiet and clean.
JD Durden
I only stopped here because my passenger had to use the restroom. I used to frequent Starbucks but since the company has been weirdly anti-union I'm not interested in purchasing their product. It seems very hostile to workers' quality of life and rights.
This location seemed clean though. My passenger didn't say anything negative about the bathroom so I assume it was fine.
Atmosphere: 5
Service: 5
Jessie Smith
One of the better locations in town when it comes to consistency in quality of their coffees and service.
Will always try to drive this way and grab coffee from here.
Atmosphere: 5
Food: 5
Service: 5
ryane crowley
I don’t come to Starbucks often but I must say this Starbucks is my favorite. Great service and quality drinks every time! Also whoever did this display put in some effort, it looks great👍🏼
i don’t often leave reviews, but this location blew me away! the bathrooms were sparkling, staff was friendly and attentive, and the food and drinks were well made! we missed one of our drinks, but after a short conversation with Remy they made the drink and even upsized it for us! we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Very slow and it wasn't busy. We weren't even acknowledged in a timely manner.
Atmosphere: 3
Service: 2
Whoever it was at the window this morning; you made my wife's birthday extra extra special today❤️ Thank you. The crew here is especially kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
The blonde cashier was rude the rest of the staff were awesome and beverage was a 10
Atmosphere: 4
Food: 5
Service: 4
Quick and reliable.
Atmosphere: 5
Food: 5
Service: 5
I was there yesterday and an adult lady who was taking my order was very unpleasant. If you don't have a knack for customer service, please look for another job.
Atmosphere: 1
Food: 1
Service: 1
I’ve been personally going to this Starbucks every single day since I moved to Lansing June of last year! (Not being dramatic) I’ve never had a bad experience at this Starbucks! Personally I stopped going to other ones because of the beautiful experience I get at this location every time! Samira is one of my favorite employees there! She has just a personality that’ll literally turn anyone’s bad day upside down!!! These are my favorite people and they’ll be y’all’s too, I definitely recommend this location to everybody!!💪🏾♥️♥️🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Semira is VERY rude. Wouldn’t even let me speak and just walked away from the window. Will not be coming back :)
Service: 1
I have been a regular customer at this location and have always enjoyed working on my projects here. However, during my recent visit march 18th 2025 at 7PM, I got caught up with my work and hadn’t had the chance to place an order yet. A staff member approached me to remind me of a new policy requiring customers to order to be able to sit. While I understand the need for policies, but it really made me feel uncomfortable and unappreciated as a loyal customer.
I wanted to share my experience because I truly value this place and hope the approach to policy enforcement can be more considerate.
Restaurantji Recommends
This place is great and the customer service is amazing!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cake Pop, Mango Dragonfruit Lemonade Refresher
Was in this Starbucks this morning for the first time. Very quiet and clean.
I only stopped here because my passenger had to use the restroom. I used to frequent Starbucks but since the company has been weirdly anti-union I'm not interested in purchasing their product. It seems very hostile to workers' quality of life and rights.
This location seemed clean though. My passenger didn't say anything negative about the bathroom so I assume it was fine.
Atmosphere: 5
Service: 5
One of the better locations in town when it comes to consistency in quality of their coffees and service.
Will always try to drive this way and grab coffee from here.
Atmosphere: 5
Food: 5
Service: 5
I don’t come to Starbucks often but I must say this Starbucks is my favorite. Great service and quality drinks every time! Also whoever did this display put in some effort, it looks great👍🏼
Atmosphere: 5
Food: 5
Service: 5
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