Super fast delivery with delivery.com $10 off your first order.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Hagedorn
I special ordered apple hand pies and they were excellent!!
Atmosphere: 5
Food: 5
Service: 5
O Boonie
Apple hand pie was AMAZING! Even the corner bite with no filling was flaky and delicious. The best work snack.
john N/A
While I didn't get anything to eat the lady working there was super nice and it smelled amazing in there
Atmosphere: 5
Food: 5
Service: 5
Holland grace
This company is HORRIBLE especially the service! I called about an order that was placed and when explaining what the issue was the guy on the phone doesn't even say anything helpful but starts out by raising his voice and yelling at me because he couldn't help me with the order and then proceeded to do nothing about it.
Service: 1
D.A. RICH
A hidden gem! I came across this place while doing some work in the area and decided to check it out. I’m glad that I did. The peanut butter chocolate cupcake was delicious! I will be returning and recommending to others. ❤️🧁
Atmosphere: 5
Food: 5
Service: 5
Riley John
More people need to go here it's a great place, I at least recommend trying it, it is a little expensive but i think it's worth it 😋
Atmosphere: 5
Food: 5
Service: 5
Eddie-Jo Hornklee
I recently had the chance to try Sugar Shack’s cookies and had really been looking forward to them — I’d heard such great things. Since my husband has a dairy allergy, I called the shop to ask whether their peanut butter cookies contain dairy, especially because I couldn’t find any ingredient or allergen information online.
When I asked, the person who answered the phone responded with a very blunt “of course,” in a tone that felt unnecessarily rude and dismissive. It really caught me off guard. I wasn’t trying to be difficult — my husband’s safety depends on this kind of information, and plenty of peanut butter cookie recipes actually don’t include dairy, so I thought it was a fair question.
I understand people get busy, but it would mean a lot if allergy questions were handled with more care and respect. I also hope the bakery considers making allergen information more accessible. A little more kindness in moments like this would go a long way.
EJ Sunshyne Klee
I recently had the chance to try Sugar Shack’s cookies and had really been looking forward to them — I’d heard such great things. Since my husband has a dairy allergy, I called the shop to ask whether their peanut butter cookies contain dairy, especially because I couldn’t find any ingredient or allergen information online.
When I asked, the person who answered the phone responded with a very blunt “of course,” in a tone that felt unnecessarily rude and dismissive. It really caught me off guard. I wasn’t trying to be difficult — my husband’s safety depends on this kind of information, and plenty of peanut butter cookie recipes actually don’t include dairy, so I thought it was a fair question.
I understand people get busy, but it would mean a lot if allergy questions were handled with more care and respect. I also hope the bakery considers making allergen information more accessible. A little more kindness in moments like this would go a long way.
Service: 1
Anna Tollstam
idk what these negative reviews are about! we visited tonight and got the oreo edible cookie dough and lemon cupcake and they both were DELICIOUS 🤩 definitely will be coming back! 11/10 also the woman working was AMAZING and helped us choose ☺️
Yoooooooo! I'm from out of town and searched up a bakery. The guy at the counter is super cool. Cookies are fresh fresh! You can customize toppings on things. Go support this little place
Atmosphere: 5
Food: 5
Service: 5
Andrea Jones
Extremely disappointed and disgusted. My spouse came in yesterday and ordered a dozen of sugar cookies and we got them home and they were undercooked severely and tasted disgusting. I’ve been coming to this establishment for over 10 years and never had an issue but this is not ok. Do quality checks before giving paying customers undercooked desserts
Food: 1
justice coleman
Wanted something sweet so I stopped here. The man behind the counter was very rude and seemed annoyed because I asked for a slice of red velvet cake. He said they didn’t come by the slice and pointed at the sign. I said oh you have red velvet cupcakes, I didn’t see any so I didn’t know. He shook his head in annoyance. I said look it’s my first time here I didn’t know, then said never mind heading towards the door. He then explained it’s a build your own cupcake option. Never again, I regret stopping by. Too rude for me, forget you and those cupcakes!
Mary Mae
any time I go here it takes a long time to get help, the people aren’t that nice, and the sweets are not worth the wait. save your time and money and go elsewhere
Brayden Vinal
Every item at this bakkkery will leave you extremely disappointed. Tastes as bad as the lady’s mustache looks.
Super fast delivery with delivery.com $10 off your first order.
Atmosphere: 5
Food: 5
Service: 5
I special ordered apple hand pies and they were excellent!!
Atmosphere: 5
Food: 5
Service: 5
Apple hand pie was AMAZING! Even the corner bite with no filling was flaky and delicious. The best work snack.
While I didn't get anything to eat the lady working there was super nice and it smelled amazing in there
Atmosphere: 5
Food: 5
Service: 5
This company is HORRIBLE especially the service! I called about an order that was placed and when explaining what the issue was the guy on the phone doesn't even say anything helpful but starts out by raising his voice and yelling at me because he couldn't help me with the order and then proceeded to do nothing about it.
Service: 1
A hidden gem! I came across this place while doing some work in the area and decided to check it out. I’m glad that I did. The peanut butter chocolate cupcake was delicious! I will be returning and recommending to others. ❤️🧁
Atmosphere: 5
Food: 5
Service: 5
More people need to go here it's a great place, I at least recommend trying it, it is a little expensive but i think it's worth it 😋
Atmosphere: 5
Food: 5
Service: 5
I recently had the chance to try Sugar Shack’s cookies and had really been looking forward to them — I’d heard such great things. Since my husband has a dairy allergy, I called the shop to ask whether their peanut butter cookies contain dairy, especially because I couldn’t find any ingredient or allergen information online. When I asked, the person who answered the phone responded with a very blunt “of course,” in a tone that felt unnecessarily rude and dismissive. It really caught me off guard. I wasn’t trying to be difficult — my husband’s safety depends on this kind of information, and plenty of peanut butter cookie recipes actually don’t include dairy, so I thought it was a fair question. I understand people get busy, but it would mean a lot if allergy questions were handled with more care and respect. I also hope the bakery considers making allergen information more accessible. A little more kindness in moments like this would go a long way.
I recently had the chance to try Sugar Shack’s cookies and had really been looking forward to them — I’d heard such great things. Since my husband has a dairy allergy, I called the shop to ask whether their peanut butter cookies contain dairy, especially because I couldn’t find any ingredient or allergen information online.
When I asked, the person who answered the phone responded with a very blunt “of course,” in a tone that felt unnecessarily rude and dismissive. It really caught me off guard. I wasn’t trying to be difficult — my husband’s safety depends on this kind of information, and plenty of peanut butter cookie recipes actually don’t include dairy, so I thought it was a fair question.
I understand people get busy, but it would mean a lot if allergy questions were handled with more care and respect. I also hope the bakery considers making allergen information more accessible. A little more kindness in moments like this would go a long way.
Service: 1
idk what these negative reviews are about! we visited tonight and got the oreo edible cookie dough and lemon cupcake and they both were DELICIOUS 🤩 definitely will be coming back! 11/10
also the woman working was AMAZING and helped us choose ☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yoooooooo! I'm from out of town and searched up a bakery. The guy at the counter is super cool. Cookies are fresh fresh! You can customize toppings on things. Go support this little place
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed and disgusted. My spouse came in yesterday and ordered a dozen of sugar cookies and we got them home and they were undercooked severely and tasted disgusting. I’ve been coming to this establishment for over 10 years and never had an issue but this is not ok. Do quality checks before giving paying customers undercooked desserts
Food: 1
Wanted something sweet so I stopped here. The man behind the counter was very rude and seemed annoyed because I asked for a slice of red velvet cake. He said they didn’t come by the slice and pointed at the sign. I said oh you have red velvet cupcakes, I didn’t see any so I didn’t know. He shook his head in annoyance. I said look it’s my first time here I didn’t know, then said never mind heading towards the door. He then explained it’s a build your own cupcake option. Never again, I regret stopping by. Too rude for me, forget you and those cupcakes!
any time I go here it takes a long time to get help, the people aren’t that nice, and the sweets are not worth the wait. save your time and money and go elsewhere
Every item at this bakkkery will leave you extremely disappointed. Tastes as bad as the lady’s mustache looks.
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