I tried to pay for my order with $100 cash I was told it’s against policy?
Service: 1
Leah Williams
Walked in on a Tuesday at 3:00pm. A lady in front of me had a decent size order. I just ordered a smoothie. Paid, the 2 girls behind the counter seemed annoyed both of us were there. It was so slow but okay. A black girl came in behind me, ordered a smoothie. The girl making smoothies put mine in the blender as it went everywhere l, literally blew up. But she couldn’t do anything about it because she wanted to get the girl behind me smoothie done right away. She hands the customer after me her smoothie goes to mine and decides to start over. We are now on 9 minutes. I said “forget about it, please just give me a refund”. The girl goes and punches refund of $8.53 (I paid cash) the girl says “how much did you give me? Really? These are college kids and she can’t do simple refund. I said what does it matter what I gave you? You owe me $8.53 which I paid you. She said “oh, yeah I guess that’s right?” I will never go back until this reverse racism stops. It’s bad service if you are white there. Beware.
Atmosphere: 5
Service: 1
Cova Greenwood
Everytime I get a smoothie from MI-140 it’s the best smoothie ever. I be waitin to go back and get a second and to b honest I have lol. The time was 4:51:11 pm. The date was 9/4/2024. Thomas was nice enough to give me his name lol. That’s y’all
Atmosphere: 5
Food: 5
Service: 5
Geoph Espen
Love Tropical Smoothie and the vibe of all the employees at this location. Super great service and smoothies. Manager Lauren is the best !!
Atmosphere: 5
Food: 5
Service: 5
London Monroe
Just came in today to order food with me and my boyfriend and the service was quick and perfect! Will be coming back soon
Atmosphere: 5
Food: 5
Service: 5
Albert Mask
Ordered a smoothie bowl as the only customer in there I thought it would be relatively quick, I was wrong it took 15-20 minutes to get it to me. I ordered in store (maybe that was my mistake). I was very disappointed with the fact that it took that long only because I was the only customer in the store. I do not recommend ordering in store.
Parking: Free parking in an apartment complex.
Atmosphere: 3
Food: 5
Service: 2
Lori Leung
We all enjoyed our smoothie and our son ordered a wrap sandwich. Best customer service and we got our order quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Michelle Nelson Kuzma
The Tropical Smoothie Cafe on West Saginaw in Lansing is the only one that I will drive across town to avoid. I went there again today for the first time in several years; I thought I would give them another chance to see if they have improved any. They have not. Everyone I have met there appears to have the IQ of a rock. Service is terrible. I have not had this problem with any of the other TSCs, and I have been to them all. They need a complete overhaul/change of management and staff.
Jason “Wrai” Wu
Lovely staff, always greeting people and really fast with the food! Definitely recommend the Cranberry truffle when it comes around, and there’s a lot of good wraps and salads there too! The vibes are good as well and the area feels trendy, heavily recommend it! Lauren and the rest of her team all rock!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Jake Visser
Brihanna did a great job making our smoothies and charlie and Thomas did a wonderful job taking our order and putting it together.
Not sure who made my food today but I ordered a chicken chipotle flatbread with no tomato and it came out so immaculate I had to do a little photoshoot. the employee who gave me my food also said i had pretty hair and they gave me a warm smile(they had colorful hair), def coming back here! sorry i didn’t tip i had to budget to get the sandwich in the first place ;(
10/10 def bringing my friends here :-)
Parking: have to drive through the back to get to parking
Atmosphere: 5
Food: 5
Service: 5
Amir Khanjani
Good foods and smoothies with super friendly staffs
Atmosphere: 4
Food: 5
Service: 5
Elle Lee
Ryan saved the day! He went over and above to make sure a delivery order was received successfully. Friendly, professional and courteous but on top of that the order (cheese quesadilla and Island Green Smoothie) was absolutely delicious!!!! Thank you so much. Loyal customers.
Vegetarian options: Highly recommended!
Food: 5
Service: 5
Laurenelle Leighton
Ryan saved the day! He went over and above to make sure a delivery order was received successfully. Friendly, professional and courteous but on top of that the order (cheese quesadilla and Island Green Smoothie) was absolutely delicious!!!! Thank you so much. Loyal customers.
I tried to pay for my order with $100 cash I was told it’s against policy?
Service: 1
Walked in on a Tuesday at 3:00pm. A lady in front of me had a decent size order. I just ordered a smoothie. Paid, the 2 girls behind the counter seemed annoyed both of us were there. It was so slow but okay. A black girl came in behind me, ordered a smoothie. The girl making smoothies put mine in the blender as it went everywhere l, literally blew up. But she couldn’t do anything about it because she wanted to get the girl behind me smoothie done right away. She hands the customer after me her smoothie goes to mine and decides to start over. We are now on 9 minutes. I said “forget about it, please just give me a refund”. The girl goes and punches refund of $8.53 (I paid cash) the girl says “how much did you give me? Really? These are college kids and she can’t do simple refund. I said what does it matter what I gave you? You owe me $8.53 which I paid you. She said “oh, yeah I guess that’s right?” I will never go back until this reverse racism stops. It’s bad service if you are white there. Beware.
Atmosphere: 5
Service: 1
Everytime I get a smoothie from MI-140 it’s the best smoothie ever. I be waitin to go back and get a second and to b honest I have lol. The time was 4:51:11 pm. The date was 9/4/2024. Thomas was nice enough to give me his name lol. That’s y’all
Atmosphere: 5
Food: 5
Service: 5
Love Tropical Smoothie and the vibe of all the employees at this location. Super great service and smoothies. Manager Lauren is the best !!
Atmosphere: 5
Food: 5
Service: 5
Just came in today to order food with me and my boyfriend and the service was quick and perfect! Will be coming back soon
Atmosphere: 5
Food: 5
Service: 5
Ordered a smoothie bowl as the only customer in there I thought it would be relatively quick, I was wrong it took 15-20 minutes to get it to me. I ordered in store (maybe that was my mistake). I was very disappointed with the fact that it took that long only because I was the only customer in the store. I do not recommend ordering in store.
Parking: Free parking in an apartment complex.
Atmosphere: 3
Food: 5
Service: 2
We all enjoyed our smoothie and our son ordered a wrap sandwich. Best customer service and we got our order quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
The Tropical Smoothie Cafe on West Saginaw in Lansing is the only one that I will drive across town to avoid. I went there again today for the first time in several years; I thought I would give them another chance to see if they have improved any. They have not. Everyone I have met there appears to have the IQ of a rock. Service is terrible. I have not had this problem with any of the other TSCs, and I have been to them all. They need a complete overhaul/change of management and staff.
Lovely staff, always greeting people and really fast with the food! Definitely recommend the Cranberry truffle when it comes around, and there’s a lot of good wraps and salads there too! The vibes are good as well and the area feels trendy, heavily recommend it! Lauren and the rest of her team all rock!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Brihanna did a great job making our smoothies and charlie and Thomas did a wonderful job taking our order and putting it together.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Restaurantji Recommends
Tori was a great server!would recommend going
Atmosphere: 5
Food: 5
Service: 5
Not sure who made my food today but I ordered a chicken chipotle flatbread with no tomato and it came out so immaculate I had to do a little photoshoot. the employee who gave me my food also said i had pretty hair and they gave me a warm smile(they had colorful hair), def coming back here! sorry i didn’t tip i had to budget to get the sandwich in the first place ;(
10/10 def bringing my friends here :-)
Parking: have to drive through the back to get to parking
Atmosphere: 5
Food: 5
Service: 5
Good foods and smoothies with super friendly staffs
Atmosphere: 4
Food: 5
Service: 5
Ryan saved the day! He went over and above to make sure a delivery order was received successfully. Friendly, professional and courteous but on top of that the order (cheese quesadilla and Island Green Smoothie) was absolutely delicious!!!! Thank you so much. Loyal customers.
Vegetarian options: Highly recommended!
Food: 5
Service: 5
Ryan saved the day! He went over and above to make sure a delivery order was received successfully. Friendly, professional and courteous but on top of that the order (cheese quesadilla and Island Green Smoothie) was absolutely delicious!!!! Thank you so much. Loyal customers.
Vegetarian options: Highly recommended!
Food: 5
Service: 5
Loading...