Might as well just eat a sit down restaurant. It's the same freaking price. And sorry but Wendy's is subpar food to begin with.
Atmosphere: 2
Food: 3
Service: 2
Madison Barrett
Waited foreverrrrr for our food. They were busy but super disorganized and weren't moving very fast. The ice in the freestyle machine wasn't working. The last time I was here I remember waiting forever for my food too.
Atmosphere: 2
Food: 4
Service: 1
Jane
I don’t understand how hard it is to get things right. Let’s start with the most recent occurrence. Grabbing dinner tonight and made a mobile order. I order a 10 piece-regular. Turns out, that they’re out of the regular 10 piece. That’s fine. And maybe I’m more at fault for not speaking up in the moment. But the employee handed my partner the bag and said “we’re out of regular so we have you spicy and you can just get a refund through the app”. Didn’t ask, hey is there anything we can get you? I obviously didn’t WANT spicy nuggets otherwise I would have ordered them.
And don’t even get me STARTED with the stupid app and website. Only two options to contact them anymore are live chat or phone. They USED to have an option where you could email on the website but that’s gone now. Can’t do the live chat outside 8;00-5:00, and apparently can’t call either outside 8:00-5:00 otherwise it just hangs up on you. Doesn’t tell you they’re closed. Or what times to call. Just hangs up! How asinine.
Then, three previous times, employees have somehow managed to mistake a Dave’s double with a freaking baconator or son of a baconator. Once I can forgive. But THREE times!?!!
Oh and when they had the automated order system. Garbage! TRASH. It’s so wildly unacceptable how much idiocy is accepted in this day and age. It’s infuriating the amount of work, time, and energy it takes to get the CORRECT ORDER or to get ahold of some call center rep just to issue a damn refund.
Atmosphere: 1
Food: 3
Service: 1
Katelyn Boes
They always mess something up. I wouldn’t think an egg cheese biscuit would be hard to make, but here I am with a sausage cheese biscuit.
Atmosphere: 1
Food: 1
Service: 1
angela detoy
It sucked
Atmosphere: 1
Food: 1
Service: 1
Tamala Ocenasek
Every burger was made wrong. The lady at the window acted like she hated us. 😆 I never look at reviews beforehand. Lesson learned.
Food: 1
Service: 1
Jon Nixon
Ordered a big bacon classic triple with a side of ranch and ketchup. No bacon, no ranch, no ketchup.
Food: 3
Service: 1
Rebekah Wrisley
Food was messed up and missing items. Tried to call them about it and someone picked up the phone and then hung it up. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Thomas Lee
Trash, Cold Food, Forgot Fries.
T Jackson
Customer service was off the chain. Even when busy they went above and beyond to make it happen. They worked as a team and were completing tons of orders but for the life of me I can’t understand how my and why my food was cold. $26 worth of food just cold. Very irritated about that.
You could literally walk into the store, walk behind the counter and stand over the persons shoulder that's making your food and tell them your order... 11 times out of 10 they would STILL get it wrong .. which honestly doesn't matter because the food was made yesterday anyways... At least that's how it tastes. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 1
Kevin Williams
Friendly drive thru service. Food was fast and delicious. I would go again
Atmosphere: 4
Food: 4
Service: 5
Madison Maloney
This Wendy’s always gets my order right and workers have always been pleasant. I only ever go through the drive-through so I am not sure about drinking in here but I have never had an issue with my order. They are very fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Emmaculate
Good experience.. food went up in price!! What the restaurant is self looks good on the inside and out they remodeled it
Might as well just eat a sit down restaurant. It's the same freaking price. And sorry but Wendy's is subpar food to begin with.
Atmosphere: 2
Food: 3
Service: 2
Waited foreverrrrr for our food. They were busy but super disorganized and weren't moving very fast. The ice in the freestyle machine wasn't working. The last time I was here I remember waiting forever for my food too.
Atmosphere: 2
Food: 4
Service: 1
I don’t understand how hard it is to get things right. Let’s start with the most recent occurrence. Grabbing dinner tonight and made a mobile order. I order a 10 piece-regular. Turns out, that they’re out of the regular 10 piece. That’s fine. And maybe I’m more at fault for not speaking up in the moment. But the employee handed my partner the bag and said “we’re out of regular so we have you spicy and you can just get a refund through the app”. Didn’t ask, hey is there anything we can get you? I obviously didn’t WANT spicy nuggets otherwise I would have ordered them.
And don’t even get me STARTED with the stupid app and website. Only two options to contact them anymore are live chat or phone. They USED to have an option where you could email on the website but that’s gone now. Can’t do the live chat outside 8;00-5:00, and apparently can’t call either outside 8:00-5:00 otherwise it just hangs up on you. Doesn’t tell you they’re closed. Or what times to call.
Just hangs up! How asinine.
Then, three previous times, employees have somehow managed to mistake a Dave’s double with a freaking baconator or son of a baconator. Once I can forgive. But THREE times!?!!
Oh and when they had the automated order system. Garbage! TRASH. It’s so wildly unacceptable how much idiocy is accepted in this day and age. It’s infuriating the amount of work, time, and energy it takes to get the CORRECT ORDER or to get ahold of some call center rep just to issue a damn refund.
Atmosphere: 1
Food: 3
Service: 1
They always mess something up. I wouldn’t think an egg cheese biscuit would be hard to make, but here I am with a sausage cheese biscuit.
Atmosphere: 1
Food: 1
Service: 1
It sucked
Atmosphere: 1
Food: 1
Service: 1
Every burger was made wrong. The lady at the window acted like she hated us. 😆 I never look at reviews beforehand. Lesson learned.
Food: 1
Service: 1
Ordered a big bacon classic triple with a side of ranch and ketchup. No bacon, no ranch, no ketchup.
Food: 3
Service: 1
Food was messed up and missing items. Tried to call them about it and someone picked up the phone and then hung it up. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Trash, Cold Food, Forgot Fries.
Customer service was off the chain. Even when busy they went above and beyond to make it happen. They worked as a team and were completing tons of orders but for the life of me I can’t understand how my and why my food was cold. $26 worth of food just cold. Very irritated about that.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
You could literally walk into the store, walk behind the counter and stand over the persons shoulder that's making your food and tell them your order... 11 times out of 10 they would STILL get it wrong .. which honestly doesn't matter because the food was made yesterday anyways... At least that's how it tastes. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 1
Friendly drive thru service. Food was fast and delicious. I would go again
Atmosphere: 4
Food: 4
Service: 5
This Wendy’s always gets my order right and workers have always been pleasant. I only ever go through the drive-through so I am not sure about drinking in here but I have never had an issue with my order. They are very fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Good experience.. food went up in price!! What the restaurant is self looks good on the inside and out they remodeled it
Atmosphere: 5
Food: 5
Service: 5
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