Wendy's
529 N Clippert St, Lansing
(517) 333-5294
Recent Reviews
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Customer service was almost non-existent. I would not come back.
Atmosphere: 1
Food: 2
Service: 1
Terrible service
Atmosphere: 1
Food: 2
Service: 1
Went through about 2:30 on a Saturday, they weren’t busy. The lady at the drive through sounded unhappy about us ordering. Like she wanted to rush us through. Fries were not filled, and missing a straw for our drink, we did not receive the nuggets for a biggie bag as well. We asked for the nuggets and went back through, food was good. But not a great experience overall.
Atmosphere: 2
Food: 4
Service: 2
If I could give a negative star this location. 1. You don't hang up on customers. Will be filing a complaint with Wendy's corporate managers
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 4
Food: 5
Service: 4
Went through the drive through and ordered a baked potato. I was told it would be a 10 min wait. Went back 13 min later and was told it would be another 10 to 15 minutes. I have celiac so there wasn't any other options for food items. I was in town for a conference and needed to head back with nothing.
Service: 1
Very rude customer service 10/4/25 at 12:50am. They only take DoorDash past a certain point. Okay, so I tried to place an order through the app and was told to move from the speaker. I understand No one likes to work but no one deserves to be treated like that when they come to get food from a restaurant including fast food. If you do not like your job enough to simply be kind with the way you communicate with people you need to get a different job.
Service: 1
Great food great service
Atmosphere: 5
Food: 5
Service: 5
Fast, amazing food and amazing staff whoever was working 9/28/25 around7-8pm in the front is friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
The food is never fresh. They have roaches and it's very dirty. please do not go to this wendys.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Missed over 5 dollars worth of items
Took 45 minutes to get food
Atmosphere: 1
Food: 4
Service: 1
We went in to order food and my five year old had to use the restroom. They refused and said both were out of order. I highly doubt both restrooms were out of order. And we were paying customers. Horrible customer service, we will not be back.
Atmosphere: 1
Service: 1
Frandor Wendy's was fast and delicious
Atmosphere: 5
Food: 5
Service: 5
Quick service. Got to eat my food and still make it back tobwork on time
Atmosphere: 3
Food: 3
Service: 3
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