it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Kelley Gamblin
I stood at the counter for 12 minutes while the employees came up to the counter looked at me then turned around and went back to talking amongst each other. Finally I decided to leave and that’s when they asked if I wanted to Place an order. Um no thank you
Melissa Quintero
workers are slow and dont seem to know what's going on.
Brittany A. Knox
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Google user
Hour late on making my food. Just sitting & sitting in the lobby. Terrible customer service from the middle eastern girl. Lucky the Indian guy happen to notice. My first and LAST time I'll EVER go there. Terrible food. Customer service from that Arab girl. Shut this place down. Total garbage. My dry rub wings are swimming in grease🤢🤢🤢🤢
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Tony Borer
they stole 50 dollars from me
Shannon W
After placing our order, we were told it would take about 15 minutes. It took 35 minutes for us to get our order, which consisted of 12 wings and a chicken sandwich. The sandwich was one of the WORST chicken sandwiches I’ve ever eaten. It was thin, processed, dry, and had no flavor other than the sauce. It was like eating cardboard covered in sauce. I will never eat here again. It was a waste of time and money.
Jasmin the manager was very rude she took our order wrong then couldnt handle the fact she did so she was very rude to me and my family talking to us very disrespectful the men working there were great though
jamie stewart
foods always late whenever i oder ahead to pick up
K K
I don’t usually write reviews, but I had to shout out the amazing team at Wingstop in Lansing. I placed a last-minute order and expected it to be a hassle, but Krish and Frooti were incredibly kind and helpful from the moment I called. They made sure everything was taken care of quickly and with such a positive attitude. The food came out hot and fresh, and their customer service honestly made my day. Huge thanks to Krish, Frooti, and the rest of the crew—you all are awesome!
Amya Tumbling
I love wing stop definitely my favorite wing place and fast food place definitely try.
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I stood at the counter for 12 minutes while the employees came up to the counter looked at me then turned around and went back to talking amongst each other. Finally I decided to leave and that’s when they asked if I wanted to Place an order. Um no thank you
workers are slow and dont seem to know what's going on.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Hour late on making my food. Just sitting & sitting in the lobby. Terrible customer service from the middle eastern girl. Lucky the Indian guy happen to notice. My first and LAST time I'll EVER go there. Terrible food. Customer service from that Arab girl. Shut this place down. Total garbage. My dry rub wings are swimming in grease🤢🤢🤢🤢
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
they stole 50 dollars from me
After placing our order, we were told it would take about 15 minutes. It took 35 minutes for us to get our order, which consisted of 12 wings and a chicken sandwich. The sandwich was one of the WORST chicken sandwiches I’ve ever eaten. It was thin, processed, dry, and had no flavor other than the sauce. It was like eating cardboard covered in sauce. I will never eat here again. It was a waste of time and money.
Restaurantji Recommends
Jasmin the manager was very rude she took our order wrong then couldnt handle the fact she did so she was very rude to me and my family talking to us very disrespectful the men working there were great though
foods always late whenever i oder ahead to pick up
I don’t usually write reviews, but I had to shout out the amazing team at Wingstop in Lansing. I placed a last-minute order and expected it to be a hassle, but Krish and Frooti were incredibly kind and helpful from the moment I called. They made sure everything was taken care of quickly and with such a positive attitude. The food came out hot and fresh, and their customer service honestly made my day. Huge thanks to Krish, Frooti, and the rest of the crew—you all are awesome!
I love wing stop definitely my favorite wing place and fast food place definitely try.
They could not give me cold wings and cold fries plus my drink was nasty
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