I am not very pleased with how I have been treated. There is one girl in specific who always seems to have attitude no matter the time I come in. Not very friendly and does not have good customer service. Everything seems like an inconvenience if you modify your order.
Sidney Rugenstein
Normally come here almost every morning before work, and they get my order right 75% of the time and when the do the coffee is so good. This morning I went there and got my usual iced coffee 3 cream and vanilla. When I got up there they thought it was a hot coffee. Which whatever no big deal, I let them know it’s iced. Then they hand it out and it is an ice coffee with maybe 3 melted ice cubes and no creamer. Again not a big deal I just let them know “hey normally it doesn’t look like this can you add more cream, I’m sorry for the hassle” The girl then proceeded to look at me roll her eyes and sigh loudly, saying “yup” in a sarcastic tone grabbed my cup and walked away. It took be back because she was extremely rude and I ended up having to throw the watered down coffee away, it did not taste right so I wasted money. I would have went back and gotten a refund but I had another appointment and after how I was treated I will never be going back….
Atmosphere: 1
Food: 3
Service: 1
Veronica Turner
the best staff!!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Bragel, Frozen Tan Line
Nyx Shadowpaws
4 employees and we still ended up waiting over 20 minutes for the sandwich to be made in our order to be finished because they were goofing around and just playing behind the counter.Instead of making the food we watch them the whole time and mentioned several times asking if our food would be ready till they finally started it
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Egg & Cheese Bragel
Elizabeth Nowicki
I would give them 5 stars, but once a month I don't get the drinks I ordered. They're wrong. Well it might be less than that, but it seems to be at least once a month. And it's never with the same people so idk. But great service every time I'm there. Not a horrible wait time in the drive-thru when it's long and they're always super nice. I truly have no issues.
Atmosphere: 4
Food: 4
Service: 4
Skye Hart
Employees were very short with me and also ignored me when I said thank you after being handed my drink.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Whitehouse
I would give them 5 stars, but once a month I don't get the drinks I ordered. They're wrong. Well it might be less than that, but it seems to be at least once a month. And it's never with the same people so idk. But great service every time I'm there. Not a horrible wait time in the drive-thru when it's long and they're always super nice. I truly have no issues.
Atmosphere: 4
Food: 4
Service: 4
Tyler Reamer
I hope you guys Critique your Employees. After your employees ganged up on me, I think you should deal with your employees before you go out of business.
Atmosphere: 1
Food: 1
Service: 1
Denise Pallarito
The group working this morning was super friendly and efficient! This is definitely a happy place!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Altheide
My favorite coffee shop! I think the staff are great and friendly. The coffee is yummy, what else is there to say? Tip your Baristas!
Over all good place to be for coffee but one the food side they need to take alittle more time to make sure the sandwiches are heat properly I understand it's a coffee shop but when paying top dollar I wish they would take alittle extra time on the food to make it right
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Electric Dragon Frozen
Jimmie Rogers
My wife loves the frozen lattes
Atmosphere: 5
Food: 5
Service: 5
Andie Bruman
My daughter took a while to decide and asked a few questions and they were polite and helpful.
Kid-friendliness: Magic milk for the kiddos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut Holes
Joni Meyer
Always delicious coffee and the baristas are always smiling.
I am not very pleased with how I have been treated. There is one girl in specific who always seems to have attitude no matter the time I come in. Not very friendly and does not have good customer service. Everything seems like an inconvenience if you modify your order.
Normally come here almost every morning before work, and they get my order right 75% of the time and when the do the coffee is so good. This morning I went there and got my usual iced coffee 3 cream and vanilla. When I got up there they thought it was a hot coffee. Which whatever no big deal, I let them know it’s iced. Then they hand it out and it is an ice coffee with maybe 3 melted ice cubes and no creamer. Again not a big deal I just let them know “hey normally it doesn’t look like this can you add more cream, I’m sorry for the hassle” The girl then proceeded to look at me roll her eyes and sigh loudly, saying “yup” in a sarcastic tone grabbed my cup and walked away.
It took be back because she was extremely rude and I ended up having to throw the watered down coffee away, it did not taste right so I wasted money. I would have went back and gotten a refund but I had another appointment and after how I was treated I will never be going back….
Atmosphere: 1
Food: 3
Service: 1
the best staff!!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Bragel, Frozen Tan Line
4 employees and we still ended up waiting over 20 minutes for the sandwich to be made in our order to be finished because they were goofing around and just playing behind the counter.Instead of making the food we watch them the whole time and mentioned several times asking if our food would be ready till they finally started it
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Egg & Cheese Bragel
I would give them 5 stars, but once a month I don't get the drinks I ordered. They're wrong. Well it might be less than that, but it seems to be at least once a month. And it's never with the same people so idk. But great service every time I'm there. Not a horrible wait time in the drive-thru when it's long and they're always super nice. I truly have no issues.
Atmosphere: 4
Food: 4
Service: 4
Employees were very short with me and also ignored me when I said thank you after being handed my drink.
Atmosphere: 1
Food: 1
Service: 1
I would give them 5 stars, but once a month I don't get the drinks I ordered. They're wrong. Well it might be less than that, but it seems to be at least once a month. And it's never with the same people so idk. But great service every time I'm there. Not a horrible wait time in the drive-thru when it's long and they're always super nice. I truly have no issues.
Atmosphere: 4
Food: 4
Service: 4
I hope you guys Critique your Employees. After your employees ganged up on me, I think you should deal with your employees before you go out of business.
Atmosphere: 1
Food: 1
Service: 1
The group working this morning was super friendly and efficient!
This is definitely a happy place!
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee shop! I think the staff are great and friendly. The coffee is yummy, what else is there to say? Tip your Baristas!
Food: 5
Service: 5
Restaurantji Recommends
Over all good place to be for coffee but one the food side they need to take alittle more time to make sure the sandwiches are heat properly I understand it's a coffee shop but when paying top dollar I wish they would take alittle extra time on the food to make it right
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Electric Dragon Frozen
My wife loves the frozen lattes
Atmosphere: 5
Food: 5
Service: 5
My daughter took a while to decide and asked a few questions and they were polite and helpful.
Kid-friendliness: Magic milk for the kiddos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut Holes
Always delicious coffee and the baristas are always smiling.
Atmosphere: 5
Service: 5
Good coffee
Atmosphere: 5
Food: 5
Service: 5
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