McDonald's
486 S Main St, Lapeer
(810) 664-0771
Recent Reviews
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IN & OUT not much to say, EXCEPT that means board sucks!
Atmosphere: 3
Food: 4
Service: 3
Everytime we go to this McDonald's they charge us for the wrong order then we have to wait. In line while a manager corrects it
Atmosphere: 2
Food: 3
Service: 2
The person taking our order was great. My family loves to make our orders difficult. She made the adjustments fast and had us on our way.
Atmosphere: 5
Food: 5
Service: 5
Super fast this morning for breakfast.
Atmosphere: 5
Food: 5
Service: 5
Typical
Atmosphere: 3
Food: 3
Service: 3
Just got done Golfing, and needed a quick bite for energy. Gavin was a bright personality after dealing with hot weather. Much appreciated and was quite helpful. Thanks for great service.
Atmosphere: 5
Food: 5
Service: 5
Have a great meal and was able to just send my daughter into order for the first time by herself. I made it quick easy and affordable like always. Me and my family can't stop eating them shakes too. Lol
Atmosphere: 5
Food: 5
Service: 5
Visited at 4:30 am with only drive thru open. Long wait for hamburgers and the fries were luke warm. Not many choices at this early hour.
Atmosphere: 4
Food: 3
Service: 2
Didn’t give me the correct amount of food. Then told me they would not refund me for the missing items. I would have to put my name down and collect my missing items at a later time. Manager sounded like he was in middle school
Excellent! Service here from the great staff. Very fast and efficient food was good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm from FL...the best food from this chain that I've ever had! Service was quick &
Friendly!!
I’m very disappointed with my recent experience. After getting home, I realized my order was missing chicken nuggets and a straw (the straw wasn’t a big deal, but I also paid extra for sauce that was not included). I had to drive all the way back to the store due to these mistakes—wasting my time and gas—just to get what should have been included in the first place.
When I arrived and spoke with Abby, the manager, she handed me the missing nuggets but offered no apology, compensation, or acknowledgment of the inconvenience. Her response was simply, “This is all we can do.” Meanwhile, my food at home was cold, and I had just spent $27 on a meal that was incomplete until I personally returned.
This was handled very poorly. Mistakes happen, but good customer service means taking responsibility and making things right. Abby’s response was dismissive and unhelpful. This is not the kind of service I expect, especially from someone in a managerial role. Do better.
Atmosphere: 1
Food: 1
Service: 1
If you go to Mcdonalds and are able to get ice cream in stock, your doing good. They should just take it off their menus, if they are going to always be out.
NEVER dismiss a complaint that's related to food poisoning!
Staff is very unpleasant
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