This location is a waste of time! Sat 15 minutes in the drive thru just to get the wrong order attached to the correct receipt. I had to go inside for help because the teen on the drive thru never came back. Over terrible! Multiple people were waiting to have things corrected when I got in! I was the only person in the drive thru when I arrived by the time I left the line was overflowing because of how inefficient the store is running. I got my money back and left!
Atmosphere: 2
Food: 1
Service: 1
Charonda Outlaw
The worst location in the metro area. Waited 40min for my food and my order was still wrong. The girl came to the window 3 times to ask me what my order was. They weren’t working…just laughing, and in their phones. To many damn kids at this location. Never returning
Food: 2
Service: 1
Sylvia Johnson-Peel
This is the slowest Panera EVER!!!
Food: 1
Service: 1
starspleens _
Ate here with four friends and now two of them have food poisoning 😭
Atmosphere: 1
Food: 1
Service: 4
guccivxi
The manager destiny was extremely rude, she was laughing on the headset while leaving workers to work by themselves. It’s extremely unprofessional and I won’t be coming back. That is not teamwork
Atmosphere: 1
Food: 1
Service: 1
jemalla james
This store is always slow. Out of things often and my bagels are always burnt. Third time in the drive through for over 10 minutes for just a bagel. I’m not coming back to this store.
Atmosphere: 1
Food: 1
Service: 1
David Griffey
Stopped for a couple of quick coffees. Waited almost 10 minutes because all of the coffee they were serving was cold and had been sitting there probably for who knows how long. When we made them aware of it, they had nothing to replace the coffee with but hazelnut. Their attention to detail and their lack of service is becoming a very common issue with most businesses. As for us, we probably will not going there any longer
Atmosphere: 3
Food: 1
Service: 1
Valerie williams-Smith
Always tasty. Food hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Delores Rozier
Amanda Jackson- AJ the Manager is the Best. She is very professional, friendly, customer conscious, sympathetic, empathetic and kind.
She helps even when it comes to cleaning. Just wanted you to know Keep Her. Thank You for allowing her be part of your Company Family.
Atmosphere: 5
Food: 5
Service: 5
Raina House
I pulled up to this Panera Drive thru. The wait time was five minutes and there was only one car in front of me. The boy who took my order never asks for my reward number like other Paneras do, had to force him to put my number in. I ordered 2 different size lattes and received the same size. Took a sip of my latte and it tasted like water. Went back inside and the lady remade my lattes and they tast great.
Food came to me very very slow..Trash all over the place..many missing menu items..poor location overall.
Atmosphere: 1
Food: 3
Service: 1
Zainab Nassereddine
Employees ALWAYS have an attitude and they take so so long to give you even a black coffee because they stand back there on their phones right in front of you. Probably the worst service I’ve ever had. I’ve had to call corporate about this location so many times because I get charged for an order and they say they don’t have it.
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Hughes
Terrible location. I ordered black bean soup, they gave me broccoli cheddar. They also over charged me and took at least 10 minutes for a drive thru order. Avoid this location at all costs!
Atmosphere: 1
Food: 1
Service: 1
jc hazeltine
Paneraaa!!! First time going - heard good things, so I gave it a try.
Not sure abt the other reviews but my experience was great. Polite, good attitudes-workers & manager.
I ordered a turkey cheddar sandwich and pumpkin squash soup!! Soooo good!!
Jasmine Fanning
Slowest Panera ever especially in the morning it doesn’t matter
This location is a waste of time! Sat 15 minutes in the drive thru just to get the wrong order attached to the correct receipt. I had to go inside for help because the teen on the drive thru never came back. Over terrible! Multiple people were waiting to have things corrected when I got in! I was the only person in the drive thru when I arrived by the time I left the line was overflowing because of how inefficient the store is running. I got my money back and left!
Atmosphere: 2
Food: 1
Service: 1
The worst location in the metro area. Waited 40min for my food and my order was still wrong. The girl came to the window 3 times to ask me what my order was. They weren’t working…just laughing, and in their phones. To many damn kids at this location. Never returning
Food: 2
Service: 1
This is the slowest Panera EVER!!!
Food: 1
Service: 1
Ate here with four friends and now two of them have food poisoning 😭
Atmosphere: 1
Food: 1
Service: 4
The manager destiny was extremely rude, she was laughing on the headset while leaving workers to work by themselves. It’s extremely unprofessional and I won’t be coming back. That is not teamwork
Atmosphere: 1
Food: 1
Service: 1
This store is always slow. Out of things often and my bagels are always burnt. Third time in the drive through for over 10 minutes for just a bagel. I’m not coming back to this store.
Atmosphere: 1
Food: 1
Service: 1
Stopped for a couple of quick coffees. Waited almost 10 minutes because all of the coffee they were serving was cold and had been sitting there probably for who knows how long. When we made them aware of it, they had nothing to replace the coffee with but hazelnut. Their attention to detail and their lack of service is becoming a very common issue with most businesses. As for us, we probably will not going there any longer
Atmosphere: 3
Food: 1
Service: 1
Always tasty. Food hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Amanda Jackson- AJ the Manager is the Best. She is very professional, friendly, customer conscious, sympathetic, empathetic and kind.
She helps even when it comes to cleaning. Just wanted you to know Keep Her. Thank You for allowing her be part of your Company Family.
Atmosphere: 5
Food: 5
Service: 5
I pulled up to this Panera Drive thru. The wait time was five minutes and there was only one car in front of me. The boy who took my order never asks for my reward number like other Paneras do, had to force him to put my number in. I ordered 2 different size lattes and received the same size. Took a sip of my latte and it tasted like water. Went back inside and the lady remade my lattes and they tast great.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Food came to me very very slow..Trash all over the place..many missing menu items..poor location overall.
Atmosphere: 1
Food: 3
Service: 1
Employees ALWAYS have an attitude and they take so so long to give you even a black coffee because they stand back there on their phones right in front of you. Probably the worst service I’ve ever had. I’ve had to call corporate about this location so many times because I get charged for an order and they say they don’t have it.
Atmosphere: 1
Food: 1
Service: 1
Terrible location. I ordered black bean soup, they gave me broccoli cheddar. They also over charged me and took at least 10 minutes for a drive thru order. Avoid this location at all costs!
Atmosphere: 1
Food: 1
Service: 1
Paneraaa!!!
First time going - heard good things, so I gave it a try.
Not sure abt the other reviews but my experience was great. Polite, good attitudes-workers & manager.
I ordered a turkey cheddar sandwich and pumpkin squash soup!! Soooo good!!
Slowest Panera ever especially in the morning it doesn’t matter
Service: 1
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