Service was slow as hell. Never had such a long wait for drinks anyplace. I ordered 2 Frappuccino and waited at least 20 minutes for them. People came in after I had ordered and got there drinks before I did. One of my drinks was given to me 10 minutes before I got my second drink. The guy who took my order was very friendly and outgoing. I believe he told another customer he was the manager on duty. I can not recall his name.
Atmosphere: 4
Service: 2
Aaron Younger
This is absolutely crazy, Saturday at 130 pm and you guys got the doors closed to the lobby, long line for the drive thru, last week the doors were closed to customers due to what was told to me that the counters were being replace, I go in there every morning and those counters don't look any different than they did before. I understand that ever place is short handed but if you can't keep your doors open then close the whole place, very frustrated customer
Munassar Alamri
Everything is awful i would close the next day if I’m the owner the drinks taste like human blood idk why, i ordered Java Chip
Atmosphere: 1
Food: 1
Service: 5
Taleisha E
This review should have been written a lonnnnnng time ago after the first 15 times they've failed. Yesterday pushed me to the limit. I always order ahead to skip the line at the drive thru because I order on my way to work and don't have time to wait. Yesterday, I did my usual, went to pick up my order, only they randomly decided to close their lobby, so everyone had to go through the driveway. The line was super long. I had a few mins to spare, so I tried to wait, until I couldn't wait any longer. I had to leave without my drink that I already paid for or risk being late to work. This is the second time that this has happened. If they had any consideration, they would block out online orders or at least place a memo in the app that forewarns customers that it will be drive thru pick up only. This is amongst many other issues I have had with this location. I now will be going to the Eureka location, its a little out the way, but Ive never had problem there. They seem to value their customers more.
Atmosphere: 2
Service: 1
ChristaMara Alix
Clean inside. Quick and courteous staff.
Atmosphere: 5
Food: 5
Service: 5
Ruben Carreri
Not sure who is allowed to do the ordering at this store, but I've been here 5 times over the last year, and they've not been able to make my simple, menu-based drink 4 times.
Vikas Upmanue
Place was busy yet they was serving well.
Atmosphere: 4
Food: 4
Service: 4
Lauren Hoppe
Christina was polite, respectful and super informative and I found my new regular order. They were fast and they take pride in their work. Will be coming back tomorrow ?
Atmosphere: 5
Food: 5
Service: 5
barry mcintyre
Service awesome
Michele Kucharczyk
As always. A grande, nitro col brew with sweet cream and four pumps of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Chocolate Cake Pop
Limited indoor seating jutting otherwise all good.
Atmosphere: 3
Food: 5
Service: 4
Adrianna Morris
I ordered light heavy cream and I got all cream no coffee I can’t even drink it.
Cindy Morisette
We were.in the drive thru I counted 11 cars ahead of us. The line went very quickly. Our drinks were really good and we actually got a grilled cheese sandwich and it was probably one of the best I have ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Michael Marr
Little expensive but it's delicious and service was
Atmosphere: 5
Food: 5
Service: 5
Isaac Melnick
When I went through the drive through the lady didn't even look at me or say anything and just was literally looking into the store with the back of her head to me and was like just holding the card reader out the window and then the order was wrong as well.
Service was slow as hell. Never had such a long wait for drinks anyplace. I ordered 2 Frappuccino and waited at least 20 minutes for them. People came in after I had ordered and got there drinks before I did. One of my drinks was given to me 10 minutes before I got my second drink. The guy who took my order was very friendly and outgoing. I believe he told another customer he was the manager on duty. I can not recall his name.
Atmosphere: 4
Service: 2
This is absolutely crazy, Saturday at 130 pm and you guys got the doors closed to the lobby, long line for the drive thru, last week the doors were closed to customers due to what was told to me that the counters were being replace, I go in there every morning and those counters don't look any different than they did before. I understand that ever place is short handed but if you can't keep your doors open then close the whole place, very frustrated customer
Everything is awful i would close the next day if I’m the owner the drinks taste like human blood idk why, i ordered Java Chip
Atmosphere: 1
Food: 1
Service: 5
This review should have been written a lonnnnnng time ago after the first 15 times they've failed. Yesterday pushed me to the limit. I always order ahead to skip the line at the drive thru because I order on my way to work and don't have time to wait. Yesterday, I did my usual, went to pick up my order, only they randomly decided to close their lobby, so everyone had to go through the driveway. The line was super long. I had a few mins to spare, so I tried to wait, until I couldn't wait any longer. I had to leave without my drink that I already paid for or risk being late to work. This is the second time that this has happened. If they had any consideration, they would block out online orders or at least place a memo in the app that forewarns customers that it will be drive thru pick up only. This is amongst many other issues I have had with this location. I now will be going to the Eureka location, its a little out the way, but Ive never had problem there. They seem to value their customers more.
Atmosphere: 2
Service: 1
Clean inside. Quick and courteous staff.
Atmosphere: 5
Food: 5
Service: 5
Not sure who is allowed to do the ordering at this store, but I've been here 5 times over the last year, and they've not been able to make my simple, menu-based drink 4 times.
Place was busy yet they was serving well.
Atmosphere: 4
Food: 4
Service: 4
Christina was polite, respectful and super informative and I found my new regular order. They were fast and they take pride in their work. Will be coming back tomorrow ?
Atmosphere: 5
Food: 5
Service: 5
Service awesome
As always. A grande, nitro col brew with sweet cream and four pumps of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Chocolate Cake Pop
Restaurantji Recommends
Limited indoor seating jutting otherwise all good.
Atmosphere: 3
Food: 5
Service: 4
I ordered light heavy cream and I got all cream no coffee I can’t even drink it.
We were.in the drive thru I counted 11 cars ahead of us. The line went very quickly. Our drinks were really good and we actually got a grilled cheese sandwich and it was probably one of the best I have ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Little expensive but it's delicious and service was
Atmosphere: 5
Food: 5
Service: 5
When I went through the drive through the lady didn't even look at me or say anything and just was literally looking into the store with the back of her head to me and was like just holding the card reader out the window and then the order was wrong as well.
Atmosphere: 1
Food: 1
Service: 1