I ordered my daughter a birthday cake & it was beautiful & so delicious! I’m extremely impressed with this location!
Atmosphere: 5
Food: 5
Service: 5
love yourself
I just went in to get a birthday cake and got the best service from the girl and guy in there. very nice employees!!
Atmosphere: 5
Food: 5
Service: 5
S S
The best service and the staff are always polite and ready to serve you. Samples given and they are very polite. They keep the line moving quickly. This is the cleanest Baskin - Robbins around. They care about image and customers. Keep up the great work.
S Gomulka
I asked the young lady to make my chocolate fudge shake as "chocolatey" as possible. She suggested a way to do so. It was chocolate divine. Stop in asked for hot fudge instead of chocolate syrup. Perfect day for a perfect shake. Thank you BR staff. ❤️
John L
Just went in to get an ice cream cake, the two girls working there were so sweet and were so willing to help. And she drew an adorable smiley face
Kiera G.
There's a hair in my ice cream big black thick piece. I paid too much for this over priced ice cream let alone have a price of hair in it and I still haven't even eaten half. I'm deeply upset.
Abedalrahman Kamel
friendly employees. clean. got me 2 scoop sunday with waffle bowl nuts, cherry. first time here. recommend to all.
Lynn Giller
Normally I love coming here. We always get the same thing so i know how much it costs, but this time I got charged 1.39 for one cherry on my son's scoop of ice cream. I get that the sprinkles are extra but if I was going to be charged that much for one little cherry I would have passed on it. Use to love coming here but now I feel like they nickel and dime you for everything.
Brad P
This is a great Baskin Robbins location. They had three employees working when I stopped by. They were friendly and helpful. Best of all for me - prepacked quarts of Baseball Nut ice cream. I will stop by for ice cream again.
Lena F
My husband and I live 2 minutes from the Grand River location and drive past it plus another 10/15 minutes to get here. The staff is always so friendly and welcoming, location is clean, they have all the flavors (unlike Grand River which has a good 10 flavors out of 3638282 on the website), we have no complaints. Best location in the area by FAR
Has quickly become my favorite doughnut shop. Always has a great selection and I have yet to not like anything they make. I usually get a dozen to take to work and they never last long. Also if you ever drive by at night the smell is intoxicating!!!
Julia Wells
It would be great if they actually allowed people to sit down and eat, especially in the winter. Ever since 2020 the chairs remain stacked in a corner and it’s not very inviting for those taking children for an ice cream….
Karen Stark
Excellent service and large portions.
Dee C
We love Baskin Robbins ice cream but we will not be going to this location on Farmington Rd. again. I have had a negative experience taking my grandkids there a few times now. We kept going back because it’s the closest to home, but no more. The last time we were there it was 90 degrees outside and still no inside tables. The manager gave a reason that made it clear she is not very concerned for her customers. Today the grandkids wanted ice cream but still no tables. I asked the person working there and she said they’ve had problems with customers so no tables. I politely asked her to mention to her manager that there are also decent customers who would like to see tables there again. She started to argue with me. I told her please just pass it along to her manager. Almost nine dollars for cones and get tested like trash. No more—they are clearly not a customer centered business.
Jacqueline Madden
Lorraine is great I order on line and put the wrong date for pick up.She took care of canceling the order for me and getting me a cake for my grandson that I liked better than the one I had order. she was very polite and had great customer service Thank you Lorraine
I ordered my daughter a birthday cake & it was beautiful & so delicious! I’m extremely impressed with this location!
Atmosphere: 5
Food: 5
Service: 5
I just went in to get a birthday cake and got the best service from the girl and guy in there. very nice employees!!
Atmosphere: 5
Food: 5
Service: 5
The best service and the staff are always polite and ready to serve you. Samples given and they are very polite. They keep the line moving quickly. This is the cleanest Baskin - Robbins around. They care about image and customers. Keep up the great work.
I asked the young lady to make my chocolate fudge shake as "chocolatey" as possible. She suggested a way to do so. It was chocolate divine. Stop in asked for hot fudge instead of chocolate syrup. Perfect day for a perfect shake. Thank you BR staff. ❤️
Just went in to get an ice cream cake, the two girls working there were so sweet and were so willing to help. And she drew an adorable smiley face
There's a hair in my ice cream big black thick piece. I paid too much for this over priced ice cream let alone have a price of hair in it and I still haven't even eaten half. I'm deeply upset.
friendly employees. clean. got me 2 scoop sunday with waffle bowl nuts, cherry. first time here. recommend to all.
Normally I love coming here. We always get the same thing so i know how much it costs, but this time I got charged 1.39 for one cherry on my son's scoop of ice cream. I get that the sprinkles are extra but if I was going to be charged that much for one little cherry I would have passed on it. Use to love coming here but now I feel like they nickel and dime you for everything.
This is a great Baskin Robbins location. They had three employees working when I stopped by. They were friendly and helpful. Best of all for me - prepacked quarts of Baseball Nut ice cream. I will stop by for ice cream again.
My husband and I live 2 minutes from the Grand River location and drive past it plus another 10/15 minutes to get here. The staff is always so friendly and welcoming, location is clean, they have all the flavors (unlike Grand River which has a good 10 flavors out of 3638282 on the website), we have no complaints. Best location in the area by FAR
Restaurantji Recommends
Has quickly become my favorite doughnut shop. Always has a great selection and I have yet to not like anything they make. I usually get a dozen to take to work and they never last long. Also if you ever drive by at night the smell is intoxicating!!!
It would be great if they actually allowed people to sit down and eat, especially in the winter. Ever since 2020 the chairs remain stacked in a corner and it’s not very inviting for those taking children for an ice cream….
Excellent service and large portions.
We love Baskin Robbins ice cream but we will not be going to this location on Farmington Rd. again. I have had a negative experience taking my grandkids there a few times now. We kept going back because it’s the closest to home, but no more. The last time we were there it was 90 degrees outside and still no inside tables. The manager gave a reason that made it clear she is not very concerned for her customers. Today the grandkids wanted ice cream but still no tables. I asked the person working there and she said they’ve had problems with customers so no tables. I politely asked her to mention to her manager that there are also decent customers who would like to see tables there again. She started to argue with me. I told her please just pass it along to her manager. Almost nine dollars for cones and get tested like trash. No more—they are clearly not a customer centered business.
Lorraine is great I order on line and put the wrong date for pick up.She took care of canceling the order for me and getting me a cake for my grandson that I liked better than the one I had order. she was very polite and had great customer service Thank you Lorraine