Such friendly staff. Haven't been to Biggby in a couple years. Lots of choices. I had a white chocolate hazelnut in a red cup. It was delicious. I looked at buying a permanent carry cup but was surprised at the price. Will definitely try some of the other seasonal drinks. Parking was super convenient.
Atmosphere: 5
Food: 5
Service: 5
Dannielle
I love the team here and the service I get. I am not a big coffee drinker, so I cannot speak to the quality of the coffee but I do occasionally get their latte. I came over from Starbucks and wanted something similar to what I usually order and they were quick to give me a recommendation. At Biggby, they use real espresso to make their frozen latte (frappe essentially) which is a step up from the concentrate they use at that other chain. So it packs that coffee flavor.
Their menu is extensive beyond what you see on the menu board inside the store. The website has a good list and the folks here will make pretty much anything you want from it and will do a lot of customizations.
I have only had a drink made wrong a couple times and they were really quick to fix it for me and apologize. I've never really gotten any attitude except for once during a very busy day. Everyone has off days.
They use Fraser brand tea, which is a local company. So I appreciate that Biggby is local and use other local companies. I most often order the tea lattes! It is awesome that they use the bags and not concentrates. I still get a ton of flavor. Yes, their chai is from a pump, which makes me sad, but most of their other stuff is actual tea.
The food is ok. It is a bit overpriced for what you get, but it works. I have mostly eaten their bragels (bagel sandwich) and they will customize those for you, too.
Coupons are given out constantly and they have a loyalty program. So it is pretty easy to get a BOGO deal on drinks which is really nice. Most of the weekdays they have a special going on so there are more opportunities for savings there like adding a free espresso shot on Fridays and $4 latte Wednesdays.
Still gets a 5 star in my book.
Atmosphere: 4
Food: 4
Service: 5
Deb M.
I love this Bigby location! The staff is always friendly. They handle their busy times like the pros that they are. Even the other customers in line are always pleasant!
Tushima Moton
Stopped by the drive thru this morning & ordered a Hot Chocolate & plain Bagel. The Hot Chocolate was NOT hot, luke warm & my coupon was for a free beverage or food which they did take. The coupon was valid. I will not return to this location, but instead go to the other location near Redford, they're much better & provide Excellent service.
Atmosphere: 5
Food: 1
Service: 1
Melissa Olszewski
I Was Very Impressed With My Personal Experience. Can’t Remember The Barista’s Name But She Was So Nice & Personable. I Could Have Talked 2 Her Longer. She Said She Worked @Bigby When She Was 18 Or 19 And I Believe She Said Now She’s 27. Regardless My Time Spent With Her Made The Interaction Worth It. Sorry I Can’t Remember Her Name. I Hope She Gets Her Credit & A Bonus. I Was Smiling Ear 2 Ear When I Left. Oh & The Lattes Were Delicious.
Atmosphere: 5
Food: 5
Service: 5
April of the North
The staff at this Biggby location are super friendly and make a mean honey, cinnamon & vanilla latte. Always good to find a Biggby on whatever route I'm taking, but love to see consistently great service and beverages! Great spot.
Atmosphere: 5
Food: 5
Service: 5
Aubreigh Sabbota
This is the closest Biggby location to me and I’ve been coming here for years. Every time I’ve stopped in, I’ve never had to wait more than 5 minutes for my order to be ready. This is great, because I can come here when I’m on the go in between stops, even on a time crunch. The baristas always make my order just the way I like it and they are all so kind and friendly.
Rita Agius
The best location - the coffee is always fresh and their customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
J B
This location has an upcharge for plant milks. I don't drink cows' milk because cows only produce milk after pregnancy just like humans, and this milk is intended for their young and is the perfect combination of nutrients and hormones for a baby calf. Humans have no nutritional requirements for cow’s milk just like we have no nutritional requirements for cat’s milk or pig’s milk... Please drop the upcharge. Thank you.
Atmosphere: 5
Food: 1
Service: 5
Dan Simpson
It's a Bigby like many others around our state. But this one is special in a way, the closest thing I could reference to it, is Cheers. Friendly coffee shop that everyone knows you name and how you take you coffee
I absolutely love this location. All of the staff is super nice and patient. I have never had an issue with absolutely anything at this location. Shout out to the one young man always working in the morning. He is very sweet and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Marvel, Butter Bear
Larry Arbour
Coffee was good. Counter service was good. Atmosphere was cold.
Atmosphere: 4
Service: 5
Tamica Randolph
I love their coffee. In fact, I prefer it over Starbucks. Especially the specialty coffees that I get that aren't on the menus like the Nutty Squirrel & the German Mocha...yum!
Atmosphere: 5
Service: 5
Felicia
Very professional and friendly service. I asked about their Michigan Cherry coffee because I'm not a regular coffee drinker, but I love this flavor. I can't find it at any of the locations. But this employee, I believe he was the manager, let me know that sometimes they sell it in the packages so you can make it at home. I thought that was nice of him. I will be calling periodically to check if I don't find it online. Very nice location. The doughnut holes are excellent if you want a small, reasonably priced snack!
Such friendly staff. Haven't been to Biggby in a couple years. Lots of choices. I had a white chocolate hazelnut in a red cup. It was delicious. I looked at buying a permanent carry cup but was surprised at the price. Will definitely try some of the other seasonal drinks. Parking was super convenient.
Atmosphere: 5
Food: 5
Service: 5
I love the team here and the service I get. I am not a big coffee drinker, so I cannot speak to the quality of the coffee but I do occasionally get their latte. I came over from Starbucks and wanted something similar to what I usually order and they were quick to give me a recommendation. At Biggby, they use real espresso to make their frozen latte (frappe essentially) which is a step up from the concentrate they use at that other chain. So it packs that coffee flavor.
Their menu is extensive beyond what you see on the menu board inside the store. The website has a good list and the folks here will make pretty much anything you want from it and will do a lot of customizations.
I have only had a drink made wrong a couple times and they were really quick to fix it for me and apologize. I've never really gotten any attitude except for once during a very busy day. Everyone has off days.
They use Fraser brand tea, which is a local company. So I appreciate that Biggby is local and use other local companies. I most often order the tea lattes! It is awesome that they use the bags and not concentrates. I still get a ton of flavor. Yes, their chai is from a pump, which makes me sad, but most of their other stuff is actual tea.
The food is ok. It is a bit overpriced for what you get, but it works. I have mostly eaten their bragels (bagel sandwich) and they will customize those for you, too.
Coupons are given out constantly and they have a loyalty program. So it is pretty easy to get a BOGO deal on drinks which is really nice. Most of the weekdays they have a special going on so there are more opportunities for savings there like adding a free espresso shot on Fridays and $4 latte Wednesdays.
Still gets a 5 star in my book.
Atmosphere: 4
Food: 4
Service: 5
I love this Bigby location! The staff is always friendly. They handle their busy times like the pros that they are. Even the other customers in line are always pleasant!
Stopped by the drive thru this morning & ordered a Hot Chocolate & plain Bagel. The Hot Chocolate was NOT hot, luke warm & my coupon was for a free beverage or food which they did take. The coupon was valid. I will not return to this location, but instead go to the other location near Redford, they're much better & provide Excellent service.
Atmosphere: 5
Food: 1
Service: 1
I Was Very Impressed With My Personal Experience. Can’t Remember The Barista’s Name But She Was So Nice & Personable. I Could Have Talked 2 Her Longer. She Said She Worked @Bigby When She Was 18 Or 19 And I Believe She Said Now She’s 27. Regardless My Time Spent With Her Made The Interaction Worth It. Sorry I Can’t Remember Her Name. I Hope She Gets Her Credit & A Bonus. I Was Smiling Ear 2 Ear When I Left. Oh & The Lattes Were Delicious.
Atmosphere: 5
Food: 5
Service: 5
The staff at this Biggby location are super friendly and make a mean honey, cinnamon & vanilla latte. Always good to find a Biggby on whatever route I'm taking, but love to see consistently great service and beverages! Great spot.
Atmosphere: 5
Food: 5
Service: 5
This is the closest Biggby location to me and I’ve been coming here for years. Every time I’ve stopped in, I’ve never had to wait more than 5 minutes for my order to be ready. This is great, because I can come here when I’m on the go in between stops, even on a time crunch. The baristas always make my order just the way I like it and they are all so kind and friendly.
The best location - the coffee is always fresh and their customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
This location has an upcharge for plant milks. I don't drink cows' milk because
cows only produce milk after pregnancy just like humans, and this milk is intended for their young and is the perfect combination of nutrients and hormones for a baby calf. Humans have no nutritional requirements for cow’s milk just like we have no nutritional requirements for cat’s milk or pig’s milk... Please drop the upcharge. Thank you.
Atmosphere: 5
Food: 1
Service: 5
It's a Bigby like many others around our state. But this one is special in a way, the closest thing I could reference to it, is Cheers. Friendly coffee shop that everyone knows you name and how you take you coffee
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
By far the best coffe shop in michigan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Date
I absolutely love this location. All of the staff is super nice and patient. I have never had an issue with absolutely anything at this location. Shout out to the one young man always working in the morning. He is very sweet and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Marvel, Butter Bear
Coffee was good. Counter service was good. Atmosphere was cold.
Atmosphere: 4
Service: 5
I love their coffee. In fact, I prefer it over Starbucks. Especially the specialty coffees that I get that aren't on the menus like the Nutty Squirrel & the German Mocha...yum!
Atmosphere: 5
Service: 5
Very professional and friendly service. I asked about their Michigan Cherry coffee because I'm not a regular coffee drinker, but I love this flavor. I can't find it at any of the locations. But this employee, I believe he was the manager, let me know that sometimes they sell it in the packages so you can make it at home. I thought that was nice of him. I will be calling periodically to check if I don't find it online. Very nice location. The doughnut holes are excellent if you want a small, reasonably priced snack!
Atmosphere: 5
Food: 5
Service: 5
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