I had never been to a Dave and Busters! We got there, the building was huge so I was excited because I love arcades... but the arcade was a little disappointing. A lot of the games were out of order, and I had just hoped for a bigger selection of games. Other than that, staff was very friendly, food was very good, we had a new server and she was fantastic!
Atmosphere: 3
Food: 5
Service: 5
joshfromdetroit
Had a great time with the gang. Food was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Chicken Wings, Boneless Wings
Sarah Trala
Bartender is always great, personable and knowledgeable, creates perfect drinks. Pricing is acceptable for the venue.
Some of our favorite games (retro coin pushers, multi-user trivia) have been removed. Understandable as they were showing their age, but I wish they’d gotten similar replacements. The newer coin pushers are nice (especially the spider man one) but they’re not the same. In particular, the Star Trek one, as tickets are only rewarded when prizes are won and not the standard coins.
Understaffed, and doing their best, but it’s hard to look past the issues.
They’ve removed the front counter, requiring guests to go to the prize area for assistance. The area is super loud making it difficult to communicate. On top of that, attention is split between those redeeming and those in need of help meaning longer wait times.
Every time we go, we find multiple broken or malfunctioning games. Typically, when we report the issues, they can be fixed in a timely manner, but the more complicated issues persist visit after visit. - Football Game where you step through the tires: not registering the steps correctly. Kept saying we had stopped moving when we were indeed stepping. If we stepped too fast, it wouldn’t register. - Clown Ball Toss: Not working when we first arrived, was repaired during our visit. - Plate Smasher: Had two balls to use, wasted credits before realizing. They refilled the balls during our visit. - Over the Edge: had very few prizes in play. It was refilled during our visit. - Wicked Tuna: Two of the four of the terminals were stuck in error. Not fixed during our visit. - Kungfu Panda: Top right pad has been broken for a long time (noticed it on our last two visits) making it nearly impossible to win. - Spider-Man coin pusher: No display for super bonus amount - Monopoly Roll-n-Go: error for dispenser #2. We were told it was rebooting and would be online soon. In our 3-4 hours there, it did not work. - Minions Card/coin: one side was out of order.
Overall, it’s an okay location and we’ll be back, but we’ve been looking at other arcades for date nights.
Wheelchair accessibility: Plenty of handicap spots, doors are light enough to open fairly easily, games are spaced apart with room for wheelchairs
Atmosphere: 2
Food: 5
Service: 4
Erika Ann
Games are a lot of fun. The service was good. But the food is very under whelming.
Atmosphere: 5
Food: 2
Service: 4
Amber M
I would like to say, service is horrible. But our experience got better meeting Mattie and Heather. We waited over 15 mins for someone to acknowledge us. Heather finally acknowledged us after Hattie had just took our order. Throughout the rest of the night, it felt like a great atmosphere. Although they were busy and clearly frustrated, these two never took it out on their customers and for that, they get 5 stars!
Kassidy Wiley
Okay, so when I got there, it was bad service, but I did talk to the manager, and it was a complete 180. So 3/5! They have unlimited chicken on Thursdays that's really delicious, and my son got ripped off, and they kindly replaced the money back on the card so he could play more games without an additional purchase. I would just go when it's less busy for a better experience.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries
Jeremy Hunt
Good innovation in games, but i love the basics: air hockey, etc. No more pool tables. LOTS of kids... Used to be a fun "retreat" for adults, now just an arcade for kids, with a bar for parents to catch a break from their rugrats.
Atmosphere: 4
Service: 4
Anon Anon
Alishia is the worst at her job, I’m not sure why they keep her on. If they had better staff this would be a great location.
Atmosphere: 1
Food: 4
Service: 1
Vikas Upmanue
Had office team building event. It was fun. Especially the games structure was made to do some good communication.
Half the games were out of order after spending $300 on game cards. Tried to eat dinner, waited 20 minutes just to receive waters so we ended up going elsewhere. Bathrooms were also very dirty and locks missing on bathroom doors. Super disappointed will not be returning. Save your money and go to a different arcade.
Atmosphere: 2
Service: 1
frangkee
It's been a couple of years since me and my spouse were here but on Valentine's Day, I'd say it was a good decision. There were a lot of new installments so it was a good variety. And although the crowd is something you can't control, the place had a lot of people who obviously smoked weed. That aside, we enjoyed ourselves as a couple. Probably only less than a handful of games that weren't working.
Atmosphere: 5
Service: 5
Adrian Martinez
The guy that came from California working at the bar prepared the best Micheladas you could ever get. He is golden
Atmosphere: 5
Food: 5
Service: 5
Deimoni Gaddis
The service tonight for Valentine’s Day wasn’t good at all the food was cold and i was told my fries would get taken off the bill by my server amber and it wasn’t ! They refused to fry me fresh fries and they gave me wine in a dirty cup overall dinner was ruined !
Atmosphere: 3
Food: 1
Service: 1
Megan Deaner
Came to Dave and Busters for my birthday and ordered s'mores cheesecake to go. This is what I get????? First time coming to Dave and Busters and what a poor excuse for a cheesecake that took 30 MINUTES.... very disappointed
Great experience, delicious food, fun games!!
Kid-friendliness: Kids menu
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
I had never been to a Dave and Busters! We got there, the building was huge so I was excited because I love arcades... but the arcade was a little disappointing. A lot of the games were out of order, and I had just hoped for a bigger selection of games. Other than that, staff was very friendly, food was very good, we had a new server and she was fantastic!
Atmosphere: 3
Food: 5
Service: 5
Had a great time with the gang. Food was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Chicken Wings, Boneless Wings
Bartender is always great, personable and knowledgeable, creates perfect drinks. Pricing is acceptable for the venue.
Some of our favorite games (retro coin pushers, multi-user trivia) have been removed. Understandable as they were showing their age, but I wish they’d gotten similar replacements. The newer coin pushers are nice (especially the spider man one) but they’re not the same. In particular, the Star Trek one, as tickets are only rewarded when prizes are won and not the standard coins.
Understaffed, and doing their best, but it’s hard to look past the issues.
They’ve removed the front counter, requiring guests to go to the prize area for assistance. The area is super loud making it difficult to communicate. On top of that, attention is split between those redeeming and those in need of help meaning longer wait times.
Every time we go, we find multiple broken or malfunctioning games. Typically, when we report the issues, they can be fixed in a timely manner, but the more complicated issues persist visit after visit.
- Football Game where you step through the tires: not registering the steps correctly. Kept saying we had stopped moving when we were indeed stepping. If we stepped too fast, it wouldn’t register.
- Clown Ball Toss: Not working when we first arrived, was repaired during our visit.
- Plate Smasher: Had two balls to use, wasted credits before realizing. They refilled the balls during our visit.
- Over the Edge: had very few prizes in play. It was refilled during our visit.
- Wicked Tuna: Two of the four of the terminals were stuck in error. Not fixed during our visit.
- Kungfu Panda: Top right pad has been broken for a long time (noticed it on our last two visits) making it nearly impossible to win.
- Spider-Man coin pusher: No display for super bonus amount
- Monopoly Roll-n-Go: error for dispenser #2. We were told it was rebooting and would be online soon. In our 3-4 hours there, it did not work.
- Minions Card/coin: one side was out of order.
Overall, it’s an okay location and we’ll be back, but we’ve been looking at other arcades for date nights.
Wheelchair accessibility: Plenty of handicap spots, doors are light enough to open fairly easily, games are spaced apart with room for wheelchairs
Atmosphere: 2
Food: 5
Service: 4
Games are a lot of fun. The service was good. But the food is very under whelming.
Atmosphere: 5
Food: 2
Service: 4
I would like to say, service is horrible. But our experience got better meeting Mattie and Heather. We waited over 15 mins for someone to acknowledge us. Heather finally acknowledged us after Hattie had just took our order. Throughout the rest of the night, it felt like a great atmosphere. Although they were busy and clearly frustrated, these two never took it out on their customers and for that, they get 5 stars!
Okay, so when I got there, it was bad service, but I did talk to the manager, and it was a complete 180. So 3/5! They have unlimited chicken on Thursdays that's really delicious, and my son got ripped off, and they kindly replaced the money back on the card so he could play more games without an additional purchase. I would just go when it's less busy for a better experience.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries
Good innovation in games, but i love the basics: air hockey, etc. No more pool tables. LOTS of kids... Used to be a fun "retreat" for adults, now just an arcade for kids, with a bar for parents to catch a break from their rugrats.
Atmosphere: 4
Service: 4
Alishia is the worst at her job, I’m not sure why they keep her on. If they had better staff this would be a great location.
Atmosphere: 1
Food: 4
Service: 1
Had office team building event. It was fun. Especially the games structure was made to do some good communication.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Half the games were out of order after spending $300 on game cards. Tried to eat dinner, waited 20 minutes just to receive waters so we ended up going elsewhere. Bathrooms were also very dirty and locks missing on bathroom doors. Super disappointed will not be returning. Save your money and go to a different arcade.
Atmosphere: 2
Service: 1
It's been a couple of years since me and my spouse were here but on Valentine's Day, I'd say it was a good decision. There were a lot of new installments so it was a good variety. And although the crowd is something you can't control, the place had a lot of people who obviously smoked weed. That aside, we enjoyed ourselves as a couple. Probably only less than a handful of games that weren't working.
Atmosphere: 5
Service: 5
The guy that came from California working at the bar prepared the best Micheladas you could ever get. He is golden
Atmosphere: 5
Food: 5
Service: 5
The service tonight for Valentine’s Day wasn’t good at all the food was cold and i was told my fries would get taken off the bill by my server amber and it wasn’t ! They refused to fry me fresh fries and they gave me wine in a dirty cup overall dinner was ruined !
Atmosphere: 3
Food: 1
Service: 1
Came to Dave and Busters for my birthday and ordered s'mores cheesecake to go. This is what I get????? First time coming to Dave and Busters and what a poor excuse for a cheesecake that took 30 MINUTES.... very disappointed
Atmosphere: 5
Food: 1
Service: 1
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