Employees here really need to learn how to apologize when they make a mistake. I placed a mobile order and went through the drive-thru, but they said they couldn’t find my order and told me to park and come inside. When I went in, they suddenly found it. I had my baby in the car, and the whole situation was so frustrating. On top of that, not a single apology — such poor attitude
Service: 1
Amy Koitek
I have only been to this location twice and I will never go back. Both visits I had ordered a dozen bagels and the first visit I was charged $30 dollars and the second visit i was charged $23 dollars. They do not tell you what you owe at all, they just reach for your payment, no hello, no thank you and no smile. This location is rude and they charge you what they feel like charging you.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Quinn
This location used to be a frequent stop on my way to work most nights but I have had nothing but issues the last few times of going from drinks being made wrong, ordering something & it not being available without any acknowledgement from an employee that it was out when I pick up my order. Yesterday, I placed an order through the app for a munchkin bucket and large coffee. When I pulled up to the window, the lady informed me that they were sold out of munchkins and to come back tomorrow. Fast forward to today, I returned only to be told they were sold out again and watched them laugh as I drove away. I also called 2 hours after my order yesterday to verify that they would have them available for me today since I live 15 minutes away and they assured me they would have them. I don't own a business, but this surely isn't the way I'd run it if I did have one.
Atmosphere: 1
Food: 1
Service: 1
Dorothy Daponte
I went to this location on Plymouth Ave in Fall River Thursday morning bought a breakfast sandwich was about to finish it and bit into and it had a hair in it!
Atmosphere: 3
Food: 1
Service: 3
Asma Razaq
A very professional and friendly place to enjoy a cup of coffee with family and friends . Especially the manage Sushma warmly welcomed us and made sure we are getting our order up to the mark
Christina Wisdom
I placed an order through mobile order on the app. I was charged and the store was not open. I have called, emailed and still waiting for my refund from over a month ago. The owner will not return your call as the email they send you claims.
Service: 1
Anon Ymous
Great service and fresh donuts everytime I've gone here. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Melissa Danish
They seem to never make things correctly and I love fuming coffee but definitely not this establishment.
Air Mars
They took care of me this morning. Didn’t short me & went the extra mile with service. Have an amazing days guys! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Katie Carter
Tuesday 12/10 @ 11am Drive thru was rude. Asked for strawberry donut, got chocolate.
Rudest employees ever. Was yelled at and ignored. This has happened almost every single time we’ve gone there. Also, where are your manners? You can’t just tell people “stop talking hold on.”
Chris Randall
My car broke down and because they closed early wouldn't even let my kid use restroom to pee. I guess places close down early in order to get done faster. Shame these places make there hours change daily so you never know when there actually gonna be open.
Claire C
Third time they screwed up my order, I learned my lesson and checked my bag. I looked at the kid and go, I asked for my cream cheese on the side, and a plain bagel. They gave me an everything bagel with a little cream cheese, when I told him it was wrong, he goes okay, what do you want me to do, make a new one?! I’ll drive to the one on AA rd. This one is AWFUL!
Atmosphere: 1
Food: 1
Service: 1
Carmen Contreraz
Stopped in for a quick up of coffee, decaffeinated coffee, and donut. We were able to sit and visit for quite a while.
Parking: the staff was helpful and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Lesa Carolee
Ordered the $6 meal and it was the worst bagel bacon cheese sandwich and hash brown ever. It literally takes awful and threw it all away. Service was ok but food was bad!!! Don’t eat there. Tasted like preservatives and is not edible.
Employees here really need to learn how to apologize when they make a mistake. I placed a mobile order and went through the drive-thru, but they said they couldn’t find my order and told me to park and come inside. When I went in, they suddenly found it. I had my baby in the car, and the whole situation was so frustrating. On top of that, not a single apology — such poor attitude
Service: 1
I have only been to this location twice and I will never go back. Both visits I had ordered a dozen bagels and the first visit I was charged $30 dollars and the second visit i was charged $23 dollars. They do not tell you what you owe at all, they just reach for your payment, no hello, no thank you and no smile. This location is rude and they charge you what they feel like charging you.
Atmosphere: 1
Food: 1
Service: 1
This location used to be a frequent stop on my way to work most nights but I have had nothing but issues the last few times of going from drinks being made wrong, ordering something & it not being available without any acknowledgement from an employee that it was out when I pick up my order. Yesterday, I placed an order through the app for a munchkin bucket and large coffee. When I pulled up to the window, the lady informed me that they were sold out of munchkins and to come back tomorrow. Fast forward to today, I returned only to be told they were sold out again and watched them laugh as I drove away. I also called 2 hours after my order yesterday to verify that they would have them available for me today since I live 15 minutes away and they assured me they would have them. I don't own a business, but this surely isn't the way I'd run it if I did have one.
Atmosphere: 1
Food: 1
Service: 1
I went to this location on Plymouth Ave in Fall River Thursday morning bought a breakfast sandwich was about to finish it and bit into and it had a hair in it!
Atmosphere: 3
Food: 1
Service: 3
A very professional and friendly place to enjoy a cup of coffee with family and friends . Especially the manage Sushma warmly welcomed us and made sure we are getting our order up to the mark
I placed an order through mobile order on the app. I was charged and the store was not open. I have called, emailed and still waiting for my refund from over a month ago. The owner will not return your call as the email they send you claims.
Service: 1
Great service and fresh donuts everytime I've gone here. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
They seem to never make things correctly and I love fuming coffee but definitely not this establishment.
They took care of me this morning. Didn’t short me & went the extra mile with service. Have an amazing days guys! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Tuesday 12/10 @ 11am Drive thru was rude. Asked for strawberry donut, got chocolate.
Food: 1
Service: 1
Restaurantji Recommends
Rudest employees ever. Was yelled at and ignored. This has happened almost every single time we’ve gone there. Also, where are your manners? You can’t just tell people “stop talking hold on.”
My car broke down and because they closed early wouldn't even let my kid use restroom to pee. I guess places close down early in order to get done faster. Shame these places make there hours change daily so you never know when there actually gonna be open.
Third time they screwed up my order, I learned my lesson and checked my bag. I looked at the kid and go, I asked for my cream cheese on the side, and a plain bagel. They gave me an everything bagel with a little cream cheese, when I told him it was wrong, he goes okay, what do you want me to do, make a new one?! I’ll drive to the one on AA rd. This one is AWFUL!
Atmosphere: 1
Food: 1
Service: 1
Stopped in for a quick up of coffee, decaffeinated coffee, and donut. We were able to sit and visit for quite a while.
Parking: the staff was helpful and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Ordered the $6 meal and it was the worst bagel bacon cheese sandwich and hash brown ever. It literally takes awful and threw it all away. Service was ok but food was bad!!! Don’t eat there. Tasted like preservatives and is not edible.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Donuts
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