This is me and my family’s favorite location. However, some of the deals online don’t accrue accurately when you do the mobile orders. I’ve talked to customer service and the manager at the location and it still hasn’t been fixed. It’s a $2 overcharge. Doesn’t seem like a bigger deal but it’s every time we order because we get the same thing. At this point, it’s about $30. The manger somewhat gave me a solution. He said to call the order in. I’ve done that the past few times and had to argue with the employees about the coupon because they keep saying it’s an online special, not a call in special. It’s important to have your deals priced accurately. Especially when you were made aware six months ago.
Susanne Holycross
Fast service. Food made awesome!
Atmosphere: 5
Food: 5
Service: 5
Mckayla marie
my order was wrong and i waited well over an hour to get it. when i called they were rude but we agreed they’d replace my order, they then took back the HALF EATEN pizzas and only replaced 2/3 of my order. (i was calling for a refund not a tradsies)
Atmosphere: 2
Food: 1
Service: 2
Meghan Watkins
It's pizza
Atmosphere: 3
Food: 4
Service: 3
Stacey Bishop
My order is always ready on pick up, always hot, and always delicious !
Atmosphere: 5
Food: 5
Service: 5
Sam Summon
That new girl you guys got there sucks this is the third time that she's messed up my order and I'm sick of wasting my money here
Atmosphere: 1
Food: 1
Service: 1
K
I live on shiawasi and Inkster. They are on 7 mile and Inkster. It's 1.2 miles away from their location. It's like a 4 minute drive tops, and they told me they don't serve past Grand River. I said, are you serious? I'm literally a 6 minute bike ride from you. What is going on? And they're like, no, we don't go past grandriver. So don't use this location. They're lying. I really don't believe there's any way they shouldn't be able to go a mile and a hslf past their store. Not even there customer service isn't good either there was no explanation for not even being willing g to drive a 1.2 miles. There manager a middle aged white man is rude and dismissive I highly dont recommend this location or any location he manages
Service: 1
Tracie F
Pizza and bread was terrible.
Atmosphere: 1
Food: 1
Service: 1
ronald daugherty
Pretty good
Atmosphere: 5
Food: 5
Service: 5
Cynthia Jackson
Got a free pizza for guessing the right # 1-100! Staff had no problem honoring it. The staff was so friendly at 7 mile and Inkster
The pizza is great and the Customer service is too
Atmosphere: 5
Food: 5
Service: 5
G Money 24x
Customer service is good but eating one slice of their Pizza it was bland like something is missing I threw the whole pizza away it was not taste that good the service was good cool people but come on y'all work on a pizza 😞🍕professionally.
Atmosphere: 3
Food: 1
Service: 3
jo mo
Well done don't mean burn it , there pizza more salty don't taste sauce not what it use to be
Atmosphere: 3
Food: 3
Service: 3
Tell It
Rude and closed before 10pm claiming they shut down the drawer.
Atmosphere: 1
Food: 1
Service: 1
Andrea Grant
I ordered a pepperoni pizza and cinnamon sticks for my family. When it arrived it was wrong it came with pepperoni and ham not just pepperoni. When I called the girl on the phone argued with me telling me I was wrong with attitude. However the manager came on and was polite and offered to fix it right away, the driver showed up and was just as polite. Both were wonderful to work with, I just wish the rest of the crew was as great.
After getting our second pizza it was barley cooked and over seasoned to the point the dust from the garlic powder was falling everywhere. When we finally opened our cinnamon bread this bread was cut so badly they mine as well of not cut it. It also was not cooked right to the point the center was cold. We realized how inconsistent and careless the rest of this location crew is.
This isn't the first time I have had a bad experience with this location. However once again I will be driving to the 5 mile location when my family wants Hungry Howies.
This is me and my family’s favorite location. However, some of the deals online don’t accrue accurately when you do the mobile orders. I’ve talked to customer service and the manager at the location and it still hasn’t been fixed. It’s a $2 overcharge. Doesn’t seem like a bigger deal but it’s every time we order because we get the same thing. At this point, it’s about $30. The manger somewhat gave me a solution. He said to call the order in. I’ve done that the past few times and had to argue with the employees about the coupon because they keep saying it’s an online special, not a call in special. It’s important to have your deals priced accurately. Especially when you were made aware six months ago.
Fast service. Food made awesome!
Atmosphere: 5
Food: 5
Service: 5
my order was wrong and i waited well over an hour to get it. when i called they were rude but we agreed they’d replace my order, they then took back the HALF EATEN pizzas and only replaced 2/3 of my order. (i was calling for a refund not a tradsies)
Atmosphere: 2
Food: 1
Service: 2
It's pizza
Atmosphere: 3
Food: 4
Service: 3
My order is always ready on pick up, always hot, and always delicious !
Atmosphere: 5
Food: 5
Service: 5
That new girl you guys got there sucks this is the third time that she's messed up my order and I'm sick of wasting my money here
Atmosphere: 1
Food: 1
Service: 1
I live on shiawasi and Inkster. They are on 7 mile and Inkster. It's 1.2 miles away from their location. It's like a 4 minute drive tops, and they told me they don't serve past Grand River. I said, are you serious? I'm literally a 6 minute bike ride from you. What is going on? And they're like, no, we don't go past grandriver. So don't use this location. They're lying. I really don't believe there's any way they shouldn't be able to go a mile and a hslf past their store. Not even there customer service isn't good either there was no explanation for not even being willing g to drive a 1.2 miles. There manager a middle aged white man is rude and dismissive I highly dont recommend this location or any location he manages
Service: 1
Pizza and bread was terrible.
Atmosphere: 1
Food: 1
Service: 1
Pretty good
Atmosphere: 5
Food: 5
Service: 5
Got a free pizza for guessing the right # 1-100! Staff had no problem honoring it. The staff was so friendly at 7 mile and Inkster
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The pizza is great and the Customer service is too
Atmosphere: 5
Food: 5
Service: 5
Customer service is good but eating one slice of their Pizza it was bland like something is missing I threw the whole pizza away it was not taste that good the service was good cool people but come on y'all work on a pizza 😞🍕professionally.
Atmosphere: 3
Food: 1
Service: 3
Well done don't mean burn it , there pizza more salty don't taste sauce not what it use to be
Atmosphere: 3
Food: 3
Service: 3
Rude and closed before 10pm claiming they shut down the drawer.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pepperoni pizza and cinnamon sticks for my family. When it arrived it was wrong it came with pepperoni and ham not just pepperoni. When I called the girl on the phone argued with me telling me I was wrong with attitude. However the manager came on and was polite and offered to fix it right away, the driver showed up and was just as polite. Both were wonderful to work with, I just wish the rest of the crew was as great.
After getting our second pizza it was barley cooked and over seasoned to the point the dust from the garlic powder was falling everywhere. When we finally opened our cinnamon bread this bread was cut so badly they mine as well of not cut it. It also was not cooked right to the point the center was cold. We realized how inconsistent and careless the rest of this location crew is.
This isn't the first time I have had a bad experience with this location. However once again I will be driving to the 5 mile location when my family wants Hungry Howies.
Food: 1
Service: 3
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