Service was absent . No silverware or napkins despite asking four times ( arrived after the starter ) then main course arrived on top of starter . Waitress didn’t know anything about the dishes on the menu and when asked , made up an answer about ingredients . Very poor experience . I’m amending this and adding in a comment about the automated nonsense response from ‘the owner’. You’ve very neatly demonstrated how little you care about customers .
Atmosphere: 2
Food: 3
Service: 1
Kalynn Hawkins
went for my birthday dinner with family. love the atmosphere. even with a small wait, there’s room at the bar.waiter was very informed. patient. & remembered everything from a large party.loved the food & drinks.
Atmosphere: 4
Food: 5
Service: 5
Tracy Prosser
Nicole is the best. I only go to JAlexander’s because of Savannah and Nicole. They are the best girls ever. Great customer service. Nicole is the best bartender ever. Every time I order a drink it’s fixed to perfection. I can’t say enough about these girls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Mac and Cheese, Lobster Tail, Fish
Donald O
Used to be one of my preferred places that I would visit weekly... Now, while service was good, it is overpriced, overcrowded, noisy. You can find better places for the price range.
Atmosphere: 1
Food: 2
Service: 4
Craig Davis
I had lunch with my best buddy yesterday. Everything was great! We had a great waitress and the salmon was superb!Higher recommend going to this restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Kerry B
Busy location on a saturday. If you get there before 5pm you most likely will get seating. After 5pm there was a wait. We could not make a reservation for 5 to 6 people online nor over the phone. First come first serve. Under 4 people you can make a reservation.Everything we ordered tasted good except for the carrot cake. Too dense, too much carrot, too oily and sweet. The Key lime pie was delicious. Alex salad delicious. Steak brassiere( I think with the madiera and mushrooms) delicious. Spinach and artichoke dip with tortila chips delicious.Crab cake good. Large portions everything. Many people had to go bags. They were also busy with alot of take out orders. Food came in a reasonable amount of time though. Drinks were 2 for 1 ( not sure if this is always or only on a saturday etc). Juice was a free refill. All of the drinks tasted good and strong. Not watered down thankfully.Bread was not given for the table. The toilet was smelly and the stall doors open inwards with not much clearance. Free wifi. Tons on free parking.Overall a good dinner. The waitress was very friendly and efficient. The Kitchen area was open and you can see the chefs cooking. I would return and I recommend. Guess it is true what they say about busy locations that the food has to be good. This is true at this location.
Atmosphere: 4
Food: 4
Service: 5
Cheryl Hartman
This is an extraordinary restaurant. Our party of five arrived at 5pm and our wait was only 15 minutes. Our appetizers were quick, drinks and entree were quick and delicious. What an amazing meal. HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Nayeli Romero
Not upscale. It’s another ok franchise.
Atmosphere: 3
Food: 4
Service: 3
Allan McKinney
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Aaron Robert (ak47313)
Prime Rib is absolutely delicious and has delicious flavor all the way through. It's probably the best Prime Rib I have ever had. The Filet is amazing as well and has a camp Fire wood flavor throughout. The calamari comes with a delicious marinara to dip. I normally get the Ahi Tuna .... I've never had anything that wasn't delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slow Roasted Prime Rib, Salad, Fries, Steak
Service was absent . No silverware or napkins despite asking four times ( arrived after the starter ) then main course arrived on top of starter . Waitress didn’t know anything about the dishes on the menu and when asked , made up an answer about ingredients . Very poor experience . I’m amending this and adding in a comment about the automated nonsense response from ‘the owner’. You’ve very neatly demonstrated how little you care about customers .
Atmosphere: 2
Food: 3
Service: 1
went for my birthday dinner with family. love the atmosphere. even with a small wait, there’s room at the bar.waiter was very informed. patient. & remembered everything from a large party.loved the food & drinks.
Atmosphere: 4
Food: 5
Service: 5
Nicole is the best. I only go to JAlexander’s because of Savannah and Nicole. They are the best girls ever. Great customer service. Nicole is the best bartender ever. Every time I order a drink it’s fixed to perfection. I can’t say enough about these girls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Mac and Cheese, Lobster Tail, Fish
Used to be one of my preferred places that I would visit weekly... Now, while service was good, it is overpriced, overcrowded, noisy. You can find better places for the price range.
Atmosphere: 1
Food: 2
Service: 4
I had lunch with my best buddy yesterday. Everything was great! We had a great waitress and the salmon was superb!Higher recommend going to this restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Busy location on a saturday. If you get there before 5pm you most likely will get seating. After 5pm there was a wait. We could not make a reservation for 5 to 6 people online nor over the phone. First come first serve. Under 4 people you can make a reservation.Everything we ordered tasted good except for the carrot cake. Too dense, too much carrot, too oily and sweet. The Key lime pie was delicious. Alex salad delicious. Steak brassiere( I think with the madiera and mushrooms) delicious. Spinach and artichoke dip with tortila chips delicious.Crab cake good. Large portions everything. Many people had to go bags. They were also busy with alot of take out orders. Food came in a reasonable amount of time though. Drinks were 2 for 1 ( not sure if this is always or only on a saturday etc). Juice was a free refill. All of the drinks tasted good and strong. Not watered down thankfully.Bread was not given for the table. The toilet was smelly and the stall doors open inwards with not much clearance. Free wifi. Tons on free parking.Overall a good dinner. The waitress was very friendly and efficient. The Kitchen area was open and you can see the chefs cooking. I would return and I recommend. Guess it is true what they say about busy locations that the food has to be good. This is true at this location.
Atmosphere: 4
Food: 4
Service: 5
This is an extraordinary restaurant. Our party of five arrived at 5pm and our wait was only 15 minutes. Our appetizers were quick, drinks and entree were quick and delicious. What an amazing meal. HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Not upscale. It’s another ok franchise.
Atmosphere: 3
Food: 4
Service: 3
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Prime Rib is absolutely delicious and has delicious flavor all the way through. It's probably the best Prime Rib I have ever had. The Filet is amazing as well and has a camp Fire wood flavor throughout. The calamari comes with a delicious marinara to dip. I normally get the Ahi Tuna .... I've never had anything that wasn't delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slow Roasted Prime Rib, Salad, Fries, Steak
Restaurantji Recommends
Food was okay. Not what it was years back. Won’t go there again. Very pricey for the quality.Service was on par and great atmosphere.
Atmosphere: 5
Food: 2
Service: 5
The service matched the food...very good!
Atmosphere: 5
Food: 5
Service: 5
Excellent all the way around!
Atmosphere: 5
Food: 5
Service: 5
Everything was delicious.
Great place and always great service. The food is on point.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smoked Salmon, Original Caesar Salad, Smashed Potatoes