KFC
13485 Farmington Rd, Livonia
(734) 655-0024
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Just awful. Haven’t been to a kFC in years and convinced my daughter to at least try their nuggets. Paid $10 for the 8-piece meal and drove home to find nuggets that looked literally about the size of a dime, no joke. They seemed triple fried and you couldn’t even bit into them because they were so hard and small. So gross. I wish I had taken a picture of them for throwing them in the garbage. Totally inedible food. Scraps at the bottom of a fryer??
Atmosphere: 1
Food: 1
Service: 1
I ordered through their mobile app for a late night dinner on 11/21 around 8pm. Once I got to the window they informed me this location no longer carries half of them items I ordered (fries, Mountain Dew cream soda, etc) because they are store specific. Then I get home and multiple items I ordered were missing all together from my bag (potato wedges, pie poppers, etc), including all the sauces I paid for. The sandwich was also plain and didn’t have mayo or pickles on it. Horrible take out experience.
Update, 11/23: Customer service team reached out to me and refunded the items I didn’t get and also added points to my account. I have increased my rating from 1 star to 3 stars for the help.
My go to for chicken.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and reasonably priced good food
Atmosphere: 5
Food: 5
Service: 5
I'm not usually one to review on a fast food chain. HOWEVER my man and I stopped at the drive thru on 10/29/2025. One good thing I can say is that the food we got was good besides the missing fries. Other then that the entire experience was AWFUL the kid ringing in orders is RUDE and IMPATIENT. You tell him what you want and as soon as you finish speaking he's barking out your total as if you better be done ordering so I can get back on my phone. Pulled up to the window the was playing on his phone, Opened the window Barked our total at us, if a drinks and straws rudely handed to me. and watched our food get bagged it was being flung all over the place and thrown in the bag. The woman putting food together clearly was having a bad day or something because for NO REASON WHAT SO EVER looked at me like I had offended her then the kid running the window practically tossed our food at me. I seen another comment on this location that says if you hate your job find something else. I couldn't agree more! Clearly some revamping of this location needs to happen.
Atmosphere: 1
Food: 4
Service: 1
Hard working staff, polite, foods comes out super hot, great prices. Love this place
Atmosphere: 5
Food: 5
Service: 5
EDIT: They replaced my chicken and threw in an extra side and a few biscuits. The lady that helped was professional. It is a different place depending on who is working ORIGINAL: knowingly shorted my order before close, gave attitude when i wanted the correct order. made it sound like they were doing me a favor to give me what I ordered. Next time I will just do a charge back
Atmosphere: 1
Food: 2
Service: 2
I had nice hot food The employees are courteous helpful and the restaurant is clean and neat.
Atmosphere: 4
Food: 4
Service: 4
Guy at drive through right now is rude. Receipt says Anthony. Pushing drinks and bag into my head and very aggressive when he speaks for no reason. I said thank you with no response. Get a different job if you don’t enjoy customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Famous Bowl
They always get the order right. One of my biggest pet peeves when going through a drive through!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken
Restaurantji Recommends
Can’t order online…unless u accept cookies. No option to not accept. Black screen in front of menu until u accept. NOT COOL
Service: 1
High prices, lackluster service
Atmosphere: 2
Food: 3
Service: 2
Fast, efficient and quality service.
Good place
Employees are so nice
Atmosphere: 5
Food: 5
Service: 5
Loading...