Says open 24 hours but they only accept DoorDash because the workers are too lazy to make food
Atmosphere: 1
Food: 1
Service: 1
Colleen Comben
If I could give zero stars I would. Staff completely ignored a senior citizen trying to place an order at the counter. He asked THREE times for help and finally left. Other customers offered to help him use the order Kiosk but he declined. It was sad and the worst non existent customer service I have ever witnessed.
Evan Brake
Out of ketchup for multiple days….
Atmosphere: 3
Food: 1
Service: 1
QD Expressions
Poorly managed. Lacks customer service resolution. Unclean. I've been here for an hour. Waiting. Kiosk is out of paper. The employees are rude. Im contacting corporate in the morning. Not my idea of a good after school snack.
Atmosphere: 1
Food: 1
Service: 1
Sara Dombrowski
The kid working the window was super nice. He gave me half my food then asked me to park as the wait in the rear. So now my 20 piece and 3 large fries (fries were old and did not taste good at all) are getting cold while I wait on a 6 piece happy meal. $38 in good cold and not eaten because they can't bag all one order together. No explanation on anything either. And then makes the kid who can't help with anything being the food out. So disappointed and the manager was the one who told him to park me. So they clearly don't care either. Worse McDonald's ever.
Atmosphere: 3
Food: 2
Service: 5
Johnny Lopez
Women in drive thru always seems to mess up my order or something and it takes 20 mins to get my food
She’s new usually wear a green jacket She definitely doesn’t need to work the window anymore
Atmosphere: 1
Food: 3
Service: 1
Mary Harvey
I love there big Mac comb meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
jamie williams
I asked for no barque sauce and no oinions and it was greasy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, Egg Mcmuffin
Blair Elizabeth
Not sure the root cause of the issues with this location, but there are some good and some bad
Staff is friendly but also not helpful? A staff member was going on break and a customer needed napkins. So the staff member on break asked the customer what she needed, and then proceeded to answer “I can’t do anything I’m on break”. Then why ask?! The front counter staff member, a different person, was great.
Atmosphere is good. I like the updates and the computer ordering system. However, napkins, straws, condiments are all behind the counter now. Why!? So much is forgotten and then people taking up time asking for things they used to self serve. It makes no sense.
Food orders were wrong. Sauces missing, missing a whole burger and condiments incorrect. If we have a literally system being used to tell you orders why is anything being messed up. Wait time was also crazy and the staff said a big issue is quarter pounders cooked to order. McDonald’s you are fast food, stop that nonsense.
Atmosphere: 5
Food: 2
Service: 2
Amy Good
Google listing says they’re open at 5AM. Just went through the drive thru at 6AM, all lights are on, we can see an employee inside, no one comes on the drive thru speaker for us to order. The app also would not let me place an order at this location during listed business hours.
I had a really frustrating experience at this McDonald's last week. I received the wrong order, even after confirming with the woman at the window that it was correct. When I politely asked for some ketchup, she slammed the window in my face. I later called to explain the mistake, and the same woman rushed to the phone, dismissing me and telling me there was nothing I could do about it.
At that point, I was ready to call corporate, but when I came back and spoke to Keaf during a different shift, everything changed. He actually listened, showed kindness, and made things right without hesitation. His professionalism and respect turned my entire experience around.
Thank you for having someone like Keaf on your team—he truly understands customer service and made me feel valued. Because of him, I won’t let one bad employee ruin my view of this location. PLEASE GET THT LADY OUT OF HERE
Atmosphere: 5
Food: 5
Service: 4
Greatest Ever
5 stars food was great and hot fries A+
Atmosphere: 5
Food: 5
Service: 5
Alizé Evickstead
Breakfast doesn't start till 5am, but lets close the store at 2 and have the people that are suppose to be working sitting in the lobby
Drove by and literally saw them sitting on their phones. I'm so tired of McDonald's workers being lazy....
Atmosphere: 1
Food: 1
Service: 1
Sally Harding
Food was good, service was sub par. Ill have to say though when an order is messed up they'll fix it for me.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mcdouble, Quarter Pounder Hamburger, Sausage Mcmuffin, Egg Mcmuffin, French Fries, Quarter Pounder with Cheese
Jennifer DeOrnellas
Service was horrible! Food was cold..and half my order is missing! People were rude! I sat for 20 mins waiting for curbside pickup before I went through drive-thru only to waiting through that huge line. They need to shut this place down!
Says open 24 hours but they only accept DoorDash because the workers are too lazy to make food
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. Staff completely ignored a senior citizen trying to place an order at the counter. He asked THREE times for help and finally left. Other customers offered to help him use the order Kiosk but he declined. It was sad and the worst non existent customer service I have ever witnessed.
Out of ketchup for multiple days….
Atmosphere: 3
Food: 1
Service: 1
Poorly managed. Lacks customer service resolution. Unclean.
I've been here for an hour. Waiting. Kiosk is out of paper. The employees are rude.
Im contacting corporate in the morning.
Not my idea of a good after school snack.
Atmosphere: 1
Food: 1
Service: 1
The kid working the window was super nice. He gave me half my food then asked me to park as the wait in the rear. So now my 20 piece and 3 large fries (fries were old and did not taste good at all) are getting cold while I wait on a 6 piece happy meal. $38 in good cold and not eaten because they can't bag all one order together. No explanation on anything either. And then makes the kid who can't help with anything being the food out. So disappointed and the manager was the one who told him to park me. So they clearly don't care either. Worse McDonald's ever.
Atmosphere: 3
Food: 2
Service: 5
Women in drive thru always seems to mess up my order or something and it takes 20 mins to get my food
She’s new usually wear a green jacket
She definitely doesn’t need to work the window anymore
Atmosphere: 1
Food: 3
Service: 1
I love there big Mac comb meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
I asked for no barque sauce and no oinions and it was greasy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, Egg Mcmuffin
Not sure the root cause of the issues with this location, but there are some good and some bad
Staff is friendly but also not helpful? A staff member was going on break and a customer needed napkins. So the staff member on break asked the customer what she needed, and then proceeded to answer “I can’t do anything I’m on break”. Then why ask?! The front counter staff member, a different person, was great.
Atmosphere is good. I like the updates and the computer ordering system. However, napkins, straws, condiments are all behind the counter now. Why!? So much is forgotten and then people taking up time asking for things they used to self serve. It makes no sense.
Food orders were wrong. Sauces missing, missing a whole burger and condiments incorrect. If we have a literally system being used to tell you orders why is anything being messed up. Wait time was also crazy and the staff said a big issue is quarter pounders cooked to order. McDonald’s you are fast food, stop that nonsense.
Atmosphere: 5
Food: 2
Service: 2
Google listing says they’re open at 5AM. Just went through the drive thru at 6AM, all lights are on, we can see an employee inside, no one comes on the drive thru speaker for us to order. The app also would not let me place an order at this location during listed business hours.
Service: 1
Restaurantji Recommends
I had a really frustrating experience at this McDonald's last week. I received the wrong order, even after confirming with the woman at the window that it was correct. When I politely asked for some ketchup, she slammed the window in my face. I later called to explain the mistake, and the same woman rushed to the phone, dismissing me and telling me there was nothing I could do about it.
At that point, I was ready to call corporate, but when I came back and spoke to Keaf during a different shift, everything changed. He actually listened, showed kindness, and made things right without hesitation. His professionalism and respect turned my entire experience around.
Thank you for having someone like Keaf on your team—he truly understands customer service and made me feel valued. Because of him, I won’t let one bad employee ruin my view of this location. PLEASE GET THT LADY OUT OF HERE
Atmosphere: 5
Food: 5
Service: 4
5 stars food was great and hot fries A+
Atmosphere: 5
Food: 5
Service: 5
Breakfast doesn't start till 5am, but lets close the store at 2 and have the people that are suppose to be working sitting in the lobby
Drove by and literally saw them sitting on their phones. I'm so tired of McDonald's workers being lazy....
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was sub par. Ill have to say though when an order is messed up they'll fix it for me.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mcdouble, Quarter Pounder Hamburger, Sausage Mcmuffin, Egg Mcmuffin, French Fries, Quarter Pounder with Cheese
Service was horrible! Food was cold..and half my order is missing! People were rude! I sat for 20 mins waiting for curbside pickup before I went through drive-thru only to waiting through that huge line. They need to shut this place down!
Food: 1
Service: 1
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