Last week I came to this location for the first time and ordered a PB swizzle bowl and water and was asked to pull to the side to wait for my order (drive thru) once the gentlemen brought me my bowl, I realized he forgot the water and he said he would go grab it. When he went to grab the water I opened my bowl to start eating it and found a long blonde hair in it before I took my first bite. The gentlemen kindly said he would remake it and did. I didn’t post about it then bc I felt bad for him and he was so nice. Today I stopped thru again since the service was prompt and the remade bowl was good. Today, it took over 10 minutes for my order to be taken until I had to shout at the intercom for someone to answer and it as the same nice gentlemen claiming he was working alone. It’s sad this location is in a decent area which is very busy and he was the only one in there. At least there was no hair in my food this time
Food: 2
Service: 3
Recommended dishes: PB Delight
Malaina Tackwell
Get an order delivered, driver doesn't even deliver item but marked as complete. Then call the restaurant and the customer service is literally the stupidest people on earth who can't do anything because say I don't know. Save your money and don't buy their overpriced crap that never shows up
Service: 1
Simon McGrew
Amazing customer service Hasen was very friendly and took great care of me will be definitely be returning, this is my favorite location yet! Smoothie was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Janeesa Jamierson
Everytime I order from this one, the doors are locked. If you can’t service the inside put a note on the door. I placed a smoothie order online at 9:40 am and went to get it, door locked and no one answering the phone or drive thru. No sign or nothing, terrible service. 4 people drove off before me. Do better, the online portal is for people to plan around not wait 30 mins for a 20 oz smoothie.
Atmosphere: 1
Food: 4
Service: 1
Sade MyChell
Left me waiting in the drive thru for 5 mins, so I called && was told it had only been 2 mins . && that someone would be with me momentarily. Left me waiting for another 5 minutes , once I got to the window they tell me they don’t have an order for me , after already marking it completed. Also there were 3 employees outside the back door smoking .
Jennifer McPherson
I really appreciated the friendliness of the staff and the manager. Everyone was helpful and went above and beyond to make sure we had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Baldwin
Ann Arbor location- great experience!
Atmosphere: 5
Food: 5
Service: 5
Andrea Harris
Thanks for great smoothies!
Nancy Drenning
Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Kristyn driver
Thanks so much Smoothie King! The football players loved the smoothies, they were a great hit after open practice. Way to support the community!
Love Ann Arbor smoothie king. Thanks for supporting saline hornet football!!
Atmosphere: 5
Food: 5
Service: 5
nicole Carey
Excellent smoothie
Atmosphere: 5
Food: 5
Service: 5
Naheda Joudi
The guy working the drive through is a POS, a real shame for the business. My family and I were going through the drive through for some smoothies and bowls, and when we're at the speaker he makes us wait 10 minutes until it's 8:02pm. When we request the smoothie bowls he tells us we don't make bowls past 8pm thinking he's funny and asked what else would we like. Never coming back again.
Last week I came to this location for the first time and ordered a PB swizzle bowl and water and was asked to pull to the side to wait for my order (drive thru) once the gentlemen brought me my bowl, I realized he forgot the water and he said he would go grab it. When he went to grab the water I opened my bowl to start eating it and found a long blonde hair in it before I took my first bite. The gentlemen kindly said he would remake it and did. I didn’t post about it then bc I felt bad for him and he was so nice. Today I stopped thru again since the service was prompt and the remade bowl was good. Today, it took over 10 minutes for my order to be taken until I had to shout at the intercom for someone to answer and it as the same nice gentlemen claiming he was working alone. It’s sad this location is in a decent area which is very busy and he was the only one in there. At least there was no hair in my food this time
Food: 2
Service: 3
Recommended dishes: PB Delight
Get an order delivered, driver doesn't even deliver item but marked as complete. Then call the restaurant and the customer service is literally the stupidest people on earth who can't do anything because say I don't know. Save your money and don't buy their overpriced crap that never shows up
Service: 1
Amazing customer service Hasen was very friendly and took great care of me will be definitely be returning, this is my favorite location yet!
Smoothie was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Everytime I order from this one, the doors are locked. If you can’t service the inside put a note on the door. I placed a smoothie order online at 9:40 am and went to get it, door locked and no one answering the phone or drive thru. No sign or nothing, terrible service. 4 people drove off before me. Do better, the online portal is for people to plan around not wait 30 mins for a 20 oz smoothie.
Atmosphere: 1
Food: 4
Service: 1
Left me waiting in the drive thru for 5 mins, so I called && was told it had only been 2 mins . && that someone would be with me momentarily. Left me waiting for another 5 minutes , once I got to the window they tell me they don’t have an order for me , after already marking it completed. Also there were 3 employees outside the back door smoking .
I really appreciated the friendliness of the staff and the manager. Everyone was helpful and went above and beyond to make sure we had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Ann Arbor location- great experience!
Atmosphere: 5
Food: 5
Service: 5
Thanks for great smoothies!
Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Thanks so much Smoothie King! The football players loved the smoothies, they were a great hit after open practice. Way to support the community!
Atmosphere: 5
Restaurantji Recommends
Tasted great! Kids loved em. So did
Atmosphere: 5
Food: 5
Service: 5
Ann Arbor location is awesome!
Atmosphere: 5
Food: 5
Service: 5
Love Ann Arbor smoothie king. Thanks for supporting saline hornet football!!
Atmosphere: 5
Food: 5
Service: 5
Excellent smoothie
Atmosphere: 5
Food: 5
Service: 5
The guy working the drive through is a POS, a real shame for the business. My family and I were going through the drive through for some smoothies and bowls, and when we're at the speaker he makes us wait 10 minutes until it's 8:02pm. When we request the smoothie bowls he tells us we don't make bowls past 8pm thinking he's funny and asked what else would we like. Never coming back again.
Atmosphere: 1
Service: 1
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