Olivia offered fast friendly service with a smile. Pineapple spinach smoothie was excellent. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Dee Hall
Great customer service! Excellent smoothie! First time, it won't be the last.
Atmosphere: 5
Food: 5
Service: 5
alex
This Smoothie King never fails! The girl who was working, Eliana, went above and beyond for us. She brought a positive attitude and was very polite with my complicated order. As a business owner, I appreciate workers who make the customer their top priority. She whipped up our smoothies in a timely manner and even wished us a good day! Great job Eliana!
Atmosphere: 5
Food: 5
Service: 5
Angela Moore
Great experience at the livonia location! Very nice employees
Atmosphere: 5
Food: 5
Service: 5
King
So inconvenient at this location to come up at 7:30 and the guy watches me walk to the door and locks the door right before I get to it and he points to the drive thru
Service: 1
Taz Manian
Apparently they can't accept cash? Pathetic
Al Jammal
Had an issue with the app over charging me instead of the store employee refunding the difference they stood there and asked me if I would like my drink remade . When it wasn’t the wrong drink it was they over charged me by 4 dollars .
Atmosphere: 1
Food: 1
Service: 1
Morgan
We're in Livonia quite a bit from out of town, and we love smoothie king, so we often stop by when we're in town. We love the smoothies, but we've never had very quick service here, so that's a little disappointing. We decided to use the app on our last visit and that wasn't great either cause it wouldn't update to let me know when it was ready until after I picked up my order. Though, I understand this isn't really something that the staff at this location can help!! Regardless, we will most likely continue to visit this location because the smoothies are worth it!
Atmosphere: 4
Food: 5
Service: 3
RocksU u
If you think you are eating healthy here, you are NOT. Not real fruit. Everything is powder filled with artificial flavors. If you think you are eating healthy here, you are NOT. Go somewhere where you can see the ingredients they are putting in your shake. I cannot even support a place with foam cups. They are the worse type of material for you and the environment
Atmosphere: 1
Food: 1
Service: 1
hanady beydoun
Last week I came to this location for the first time and ordered a PB swizzle bowl and water and was asked to pull to the side to wait for my order (drive thru) once the gentlemen brought me my bowl, I realized he forgot the water and he said he would go grab it. When he went to grab the water I opened my bowl to start eating it and found a long blonde hair in it before I took my first bite. The gentlemen kindly said he would remake it and did. I didn’t post about it then bc I felt bad for him and he was so nice. Today I stopped thru again since the service was prompt and the remade bowl was good. Today, it took over 10 minutes for my order to be taken until I had to shout at the intercom for someone to answer and it as the same nice gentlemen claiming he was working alone. It’s sad this location is in a decent area which is very busy and he was the only one in there. At least there was no hair in my food this time
Get an order delivered, driver doesn't even deliver item but marked as complete. Then call the restaurant and the customer service is literally the stupidest people on earth who can't do anything because say I don't know. Save your money and don't buy their overpriced crap that never shows up
Service: 1
Simon McGrew
Amazing customer service Hasen was very friendly and took great care of me will be definitely be returning, this is my favorite location yet! Smoothie was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Janeesa Jamierson
Everytime I order from this one, the doors are locked. If you can’t service the inside put a note on the door. I placed a smoothie order online at 9:40 am and went to get it, door locked and no one answering the phone or drive thru. No sign or nothing, terrible service. 4 people drove off before me. Do better, the online portal is for people to plan around not wait 30 mins for a 20 oz smoothie.
Atmosphere: 1
Food: 4
Service: 1
Sade MyChell
Left me waiting in the drive thru for 5 mins, so I called && was told it had only been 2 mins . && that someone would be with me momentarily. Left me waiting for another 5 minutes , once I got to the window they tell me they don’t have an order for me , after already marking it completed. Also there were 3 employees outside the back door smoking .
Jennifer McPherson
I really appreciated the friendliness of the staff and the manager. Everyone was helpful and went above and beyond to make sure we had a great experience.
Olivia offered fast friendly service with a smile. Pineapple spinach smoothie was excellent. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Great customer service! Excellent smoothie! First time, it won't be the last.
Atmosphere: 5
Food: 5
Service: 5
This Smoothie King never fails! The girl who was working, Eliana, went above and beyond for us. She brought a positive attitude and was very polite with my complicated order. As a business owner, I appreciate workers who make the customer their top priority. She whipped up our smoothies in a timely manner and even wished us a good day! Great job Eliana!
Atmosphere: 5
Food: 5
Service: 5
Great experience at the livonia location! Very nice employees
Atmosphere: 5
Food: 5
Service: 5
So inconvenient at this location to come up at 7:30 and the guy watches me walk to the door and locks the door right before I get to it and he points to the drive thru
Service: 1
Apparently they can't accept cash? Pathetic
Had an issue with the app over charging me instead of the store employee refunding the difference they stood there and asked me if I would like my drink remade . When it wasn’t the wrong drink it was they over charged me by 4 dollars .
Atmosphere: 1
Food: 1
Service: 1
We're in Livonia quite a bit from out of town, and we love smoothie king, so we often stop by when we're in town. We love the smoothies, but we've never had very quick service here, so that's a little disappointing. We decided to use the app on our last visit and that wasn't great either cause it wouldn't update to let me know when it was ready until after I picked up my order. Though, I understand this isn't really something that the staff at this location can help!!
Regardless, we will most likely continue to visit this location because the smoothies are worth it!
Atmosphere: 4
Food: 5
Service: 3
If you think you are eating healthy here, you are NOT. Not real fruit. Everything is powder filled with artificial flavors. If you think you are eating healthy here, you are NOT. Go somewhere where you can see the ingredients they are putting in your shake. I cannot even support a place with foam cups. They are the worse type of material for you and the environment
Atmosphere: 1
Food: 1
Service: 1
Last week I came to this location for the first time and ordered a PB swizzle bowl and water and was asked to pull to the side to wait for my order (drive thru) once the gentlemen brought me my bowl, I realized he forgot the water and he said he would go grab it. When he went to grab the water I opened my bowl to start eating it and found a long blonde hair in it before I took my first bite. The gentlemen kindly said he would remake it and did. I didn’t post about it then bc I felt bad for him and he was so nice. Today I stopped thru again since the service was prompt and the remade bowl was good. Today, it took over 10 minutes for my order to be taken until I had to shout at the intercom for someone to answer and it as the same nice gentlemen claiming he was working alone. It’s sad this location is in a decent area which is very busy and he was the only one in there. At least there was no hair in my food this time
Food: 2
Service: 3
Recommended dishes: PB Delight
Restaurantji Recommends
Get an order delivered, driver doesn't even deliver item but marked as complete. Then call the restaurant and the customer service is literally the stupidest people on earth who can't do anything because say I don't know. Save your money and don't buy their overpriced crap that never shows up
Service: 1
Amazing customer service Hasen was very friendly and took great care of me will be definitely be returning, this is my favorite location yet!
Smoothie was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Everytime I order from this one, the doors are locked. If you can’t service the inside put a note on the door. I placed a smoothie order online at 9:40 am and went to get it, door locked and no one answering the phone or drive thru. No sign or nothing, terrible service. 4 people drove off before me. Do better, the online portal is for people to plan around not wait 30 mins for a 20 oz smoothie.
Atmosphere: 1
Food: 4
Service: 1
Left me waiting in the drive thru for 5 mins, so I called && was told it had only been 2 mins . && that someone would be with me momentarily. Left me waiting for another 5 minutes , once I got to the window they tell me they don’t have an order for me , after already marking it completed. Also there were 3 employees outside the back door smoking .
I really appreciated the friendliness of the staff and the manager. Everyone was helpful and went above and beyond to make sure we had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Loading...