Tony Ba'lony's Detroit Style Subs
13976 Merriman Rd, Livonia
(734) 525-3333
Recent Reviews
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Tony and his family are the best!!! Absolutely love the subs, pizza, and bread. Tony makes the BEST pasta salad ever!!!
Was my first time going here. Wife and I went through the menu and picked out what we wanted. Drove up to the restaurant to find a poorly written note scribbled on a piece of paper taped to the window. Closed until October. It appears they are doing work to the place. That's great, IF you tell your customers. This should be on the website. Many many businesses ignore their websites and rarely update them. The only time they get updated is when prices are raised. So apparently Tony's doesn't concern themselves with their customers and not wasting their time. Will not return.
Best Muffaletta around!
Atmosphere: 4
Food: 5
Service: 4
Done with this place. 2 different times went to order and they never answer the phone. Well within their business hours to.
Atmosphere: 1
Food: 5
Service: 1
Ordered early , picked up , ate subs next day.. Delicious, only thing there was NO cheese/tomato on Italian subs
Vegetarian options: Was good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Regular
Parking: Drive right up to the building with ease!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Pasta Noodle Salad, TB Super Sub
Rude!! Went up to the walk up window to ask a question on how to order. We are from out of town so didn't know how it all worked. Tony was a jerk, so we took our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude! Very nasty. Horrible customer service. There’s not one time I came here and he did not have an attitude. You ask how long for your food and he tells you to cancel the order if you’re rushing. Even when you ask him nicely. I wouldn’t come back here ever again if it was the last place open
One of the best pizzas I have enjoyed. Pulled up menu and decided on the Detroit style deep dish pizza. Called to order and owner said he doesn't sell that item and working to change his website menu. Though he doesn't make it, he said he was willing to make one for me. Glad he did as it was amazing. The pasta salad was amazing as well. People have commented about customer service but my experience was great. Definitely recommend!
Recommended dishes: Pasta Salad, Pizza
Placed a large order 150 bucks worth of food. Order taker was rude. Told the food would be ready at noon. Showed up at noon and waited way too long to be even acknowledged. Was told food wouldn’t be ready till 1230. Came back at 1240. Three people in front of me. Took way too long to be acknowledged. At this point does it matter if the food was any good. It certainly was not hot by the time I got it. NEVER AGAIN
Restaurantji Recommends
Not taking online orders, and won't answer the phone.
Wanted to try this place, but I guess I never will.
They apparently don't need your business, so don't bother.
Walked up to window to place order with 2 people ahead of me that had already ordered and was waiting. Tony asked me if I had called it in. I said, no. He asked me to wait a few minutes which I gladly said, yes. I thought maybe it would be easier to order online but Their site was not taking orders at that time. So I waited. The 2 people waiting we're gone. 3 more showed up. Tony asked the new guy if he already ordered. The man said, no. Then Tony proceeded to take his order. With me clearly in his view. I walked away and left. Clearly doesn't want or need my business along with many others it appears?(other reviews) Tony seamed disheveled and either irritated or completely lost. ? Good luck with that. I'ma go to Aldi's and copy cat Tony sub. ?
Atmosphere: 1
Service: 1
Rude!!! Called to place an order to be ready at 5. Got a text that it was ready 2 hrs early. Called to see what was going on and before I could get anything out my mouth this "man" jumps down my throat, on defensive mode with an attitude saying "we don't just leave food out" when he didn't hear that I was asking "will it just be sitting there I wasn't sure so i wanted to call because I got a text" Talked over me so he didn't hear me correctly and got angry and defensive. He then says "do you want the order or not" then hung up in my face. My job used to order from them BECAUSE of me but not anymore. Ohhh then he canceled my order via text 5 minutes after he hung up in my face. Well that's the only thing he got right today because I definitely don't want and will not get anything from anyone with a spirit like that.
Love this place will drive 30 minutes for the food!
Been here over and over again for their pasta salad and it's worth it everytime. Everyone complains and says the owners mean, he's just direct its no big deal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pasta Salad, Muffuletta
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