Didn’t get the order correctly, young teenager went back so they can correct his order, was told they can’t since they already made it.Spoke with the supervisor who was more worried about order information than correcting the issue at hand, which he never did correct the issue. What are we teaching young children? That we can do what we want? You don’t have to correct his order just because he is young? Instead of doing the right thing? This is not about the drinks, it’s about how he was treated! You treated him wrong!Will never visit Starbucks again! And will discourage others from visiting them as well.
Service: 1
Jaccob
Review on the Utica Mi Starbucks. Very good customer service at this location. I love their coffee and treats!
Atmosphere: 5
Food: 5
Service: 5
A S
It's Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Qiao Lu
I only got a half cup of drink.
Stacy sunshine
THE LONGEST WAIT IN THE HISTORY OF STARBUCKS BOTH
Atmosphere: 4
Food: 5
Service: 2
Justin Zaia
I just had to come on here to write that this Starbucks probably has the best workers than any other Starbucks I’ve been to. Dave gave me an amazing recommendation for a drink and Jessica (another barista) made it wonderfully. The positive and caring energy that Dave gave was just nice for a change that made me feel like a friend and not just a customer that they wanted to come in, grab a coffee and leave but the exact opposite. Not only these 2 but all the workers are very generous and welcoming and made me feel very comfortable. Will definitely be coming back.Thank you !
Atmosphere: 5
Food: 5
Service: 5
john Decker
Simply in store visit plain coffee and muffin staff friendly and
Atmosphere: 5
Food: 4
Service: 5
G Kilz
Went here at 6:50am, got basic 3 drinks. ALL 3 drinks were made completely wrong. And all had a cleaner after taste. $20 in the garbage. Do yourself a favor and go to another Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Leila Harris
Excellent Peppermint Mocha.Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Sandra Laesser
I don't usually leave reviews, but, as someone who used to work in the customer service and food industries, it's very important to point out.Firstly, I completely understand this location is busy and hectic, especially at this time of year. However, please try to interact with waiting patrons to some degree, even if you can't help them yet. It took almost a minute for me to be acknowledged when I was the next one in line.It hardly takes any time at all, and you'll be amazed at how patient most people can be when they feel seen and not ignored.
Ended up getting salmonella from eating here. Beware if you are ordering from here.
Atmosphere: 1
Food: 1
Abby Harris
This is the worst Starbucks to go to the employees are rude and I order the same drink everyday at different Starbucks and this one never makes it right. Doesn’t matter what time of day they are always the busiest store.
Atmosphere: 2
Food: 1
Service: 1
Kiemba Knowlin
Great place, great service, very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Laura S M
Debbie at the counter is so fast and exceedingly friendly. Really made my day!
Didn’t get the order correctly, young teenager went back so they can correct his order, was told they can’t since they already made it.Spoke with the supervisor who was more worried about order information than correcting the issue at hand, which he never did correct the issue. What are we teaching young children? That we can do what we want? You don’t have to correct his order just because he is young? Instead of doing the right thing? This is not about the drinks, it’s about how he was treated! You treated him wrong!Will never visit Starbucks again! And will discourage others from visiting them as well.
Service: 1
Review on the Utica Mi Starbucks. Very good customer service at this location. I love their coffee and treats!
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks.
Atmosphere: 4
Food: 4
Service: 4
I only got a half cup of drink.
THE LONGEST WAIT IN THE HISTORY OF STARBUCKS BOTH
Atmosphere: 4
Food: 5
Service: 2
I just had to come on here to write that this Starbucks probably has the best workers than any other Starbucks I’ve been to. Dave gave me an amazing recommendation for a drink and Jessica (another barista) made it wonderfully. The positive and caring energy that Dave gave was just nice for a change that made me feel like a friend and not just a customer that they wanted to come in, grab a coffee and leave but the exact opposite. Not only these 2 but all the workers are very generous and welcoming and made me feel very comfortable. Will definitely be coming back.Thank you !
Atmosphere: 5
Food: 5
Service: 5
Simply in store visit plain coffee and muffin staff friendly and
Atmosphere: 5
Food: 4
Service: 5
Went here at 6:50am, got basic 3 drinks. ALL 3 drinks were made completely wrong. And all had a cleaner after taste. $20 in the garbage. Do yourself a favor and go to another Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Excellent Peppermint Mocha.Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
I don't usually leave reviews, but, as someone who used to work in the customer service and food industries, it's very important to point out.Firstly, I completely understand this location is busy and hectic, especially at this time of year. However, please try to interact with waiting patrons to some degree, even if you can't help them yet. It took almost a minute for me to be acknowledged when I was the next one in line.It hardly takes any time at all, and you'll be amazed at how patient most people can be when they feel seen and not ignored.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Ended up getting salmonella from eating here. Beware if you are ordering from here.
Atmosphere: 1
Food: 1
This is the worst Starbucks to go to the employees are rude and I order the same drink everyday at different Starbucks and this one never makes it right. Doesn’t matter what time of day they are always the busiest store.
Atmosphere: 2
Food: 1
Service: 1
Great place, great service, very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Debbie at the counter is so fast and exceedingly friendly. Really made my day!
Atmosphere: 5
Food: 5
Service: 5
Slow slow
Atmosphere: 3
Service: 2